The mobile phone opens the vitality box software, the personal center chooses customer service, turns to sending complaints manually, and inputs the product questions to apply for a refund.

The method is as follows:

1, Yuan Qi box app page, click on the lower right corner to select my customer service project.

2, online customer service to manual, send a complaint.

3. Choose the complaint classification according to the prompt.

4. Enter the product quality problem and submit the information to apply for a refund.