A person who works in the service industry is usually a mirror of this society. He can let you see the human heart and humanity clearly, and let you see the ugliest side of this society. No matter what kind of service industry, it is market-oriented and profit-oriented, and always adheres to one principle: customers are God!
However, recently, an angry thing happened in Guihua Road Branch of Bijie Golden Scissors Barber Shop. The whole story goes like this. Because my cousin is going to get married and go to other places during the National Day, they, as elders, have to see her off in person. My mother said that she thought her hair was ugly, and she wanted to change her hairstyle and dress up a little, so that her cousin would have more dignity in her future parents-in-law's house. That day, she went to the store to spend money. At that time, she ordered the technical director of the store. Soon, a young man came. This guy claims to be 16 barber and the technical director of the store. Before the haircut, 16, the technical director, briefly introduced how to cut it, and my mother readily recognized it. Just as my mother was filled with joy, she fantasized about the effect of cutting it according to his idea. The technical director number 16 requires a haircut before dyeing. As a service industry, it is normal and understandable to promote sales and promotion. The problem is that after the dyeing was politely rejected by my mother, Barbeno. 16 was very unhappy and asked my mother, "Are you bankrupt? Don't come if you can't afford it. Let me open a technical director to cut your hair. " After being humiliated by his words, my mother really felt a little uncomfortable, but considering that it was not easy for them to do service industry, she didn't care about him.
During the whole haircut process, 16, the technical director, was extremely impatient, which means: I am the technical director of the store, and you come to have a haircut without dyeing your hair, which is a humiliation to my identity. I saw him "brush" a burst of disorderly cutting, my mother thought her hair was too long, and disorderly cutting was just a prelude. After the general hairstyle effect comes out, I will definitely trim the details carefully.
My mother never talked to you from beginning to end. She did everything. After washing and drying, she looked in the mirror, and her hairstyle was not only ugly, but also uneven. Like being bitten by a horse, my mother wanted to get angry at that time, but after thinking about it, she felt that there was no need to make trouble in the store, so she went to the front desk to pay for a haircut. 99 yuan then went home depressed.
Until I got home at night, the whole family was shocked to see her haircut. Originally, my eldest brother and sister-in-law were very upset. They want to accompany my mother to this barber shop and have to talk to this barber 16. But my mother said it was useless, and it was not easy for others to do service. I wrote this article with such a mood today, just asking, this 65438+. Have your professional ethics been eaten by dogs?
Source: Guizhou Anecdotal Encyclopedia