1, contact JD.COM customer service first. Log in to JD.COM official website or open JD.COM App, find the customer service page, choose online customer service or call customer service, explain the problem to the customer service staff, and they will provide solutions.
2. Second, repair or replace. The mobile phone adhesive tape is not loose seriously, so you can choose to repair or replace it. You can contact JD.COM customer service to consult the specific process and cost of maintenance or replacement, and decide how to deal with it according to the demand.
3. Finally, apply for a refund. If the fuselage is seriously damaged or you don't want to use it, you can apply for a return, log in to official website and JD.COM or open the JD.COM App, find the purchased goods, choose to apply for a return, fill in the return application according to the process, and wait for the customer service in JD.COM to review and handle it.