Netease koala focuses on the concept of self-operated direct mining. In the United States, German, Italian, Japanese, Korean, Australian, Hongkong and Taiwan Province provinces, we have branches or offices to go deep into the origin of products and directly collect high-quality goods suitable for the China market, so as to eliminate fakes from the source, ensure the quality of goods and omit many intermediate links. Directly transported from the place of origin to China, and stored in bonded warehouse under the supervision of customs and national inspection.
Cross-border goods purchased on koala are equivalent to overseas purchases, and the goods themselves may not have Chinese labels. If necessary, you can check the Chinese translation of relevant product labels through the product details page or contact customer service.
Cross-border goods purchased in Netease koala meet the requirements of quality, safety, hygiene, environmental protection, labeling and other standards or technical specifications of origin, which may be different from those in China, and the possible harm, loss or other risks arising therefrom shall be borne by the buyers themselves.