Second, the consumption card is a contractual relationship, which should be stipulated in the contract. If there is no written contract, quality and fraud factors, or damage factors, there is no legal support for claiming to return the card. In fact, you have fallen into a "consumption trap" covered with a "legal" coat.
Third, the explanation of the Consumers Association is correct.
If you want to defend your rights, you must find a breakthrough by proving fraud, service quality problems, breach of contract, etc., and then file a lawsuit. It is estimated that the cost of completing this lawsuit far exceeds the income from returning the card.