There are two possibilities:

1, software problem, the crash was caused by a system key file damage, and the file has not been repaired since then. When you continue to use the system, this error will always consume too many resources when you use the machine normally, resulting in your sense of operation being stuck. In this case, in order to save time, it is recommended to consider reinstalling the system.

2, hardware failure, your memory particles have problems or aging, resulting in abnormal call timing, and ultimately lead to your operation stuck, this situation can be tried to repair with hardware replacement.

I hope my answer is helpful to you. If in doubt, please continue to consult us.