Recently, a news that a female boss of a plastic surgery institution beat and abused customers sparked heated discussion. This incident was triggered by a video of about 1 minute, which triggered a hot discussion among netizens.

With the wide spread of the video, this matter gradually fermented and became a hot news in the near future. The local police said that they have been involved in the investigation and will inform the public after the case is clearly investigated. Joy Plastic Surgery Company in Jinan also made a long response to this matter in its official Weibo.

The main contents are as follows: First, the woman who came to claim compensation was not an ordinary customer, but a premeditated medical act, deliberately coming to the door to find fault and defrauding compensation. And this woman has already paid compensation twice before. After being claimed many times, I realized that this woman was caused by premeditated medical treatment. Second, the current streaming video is incomplete, and there is no complete presentation of the whole process of the event, and there is malicious editing behavior of pinching the head and taking the tail out of context. Third, it means that the woman has defrauded property by the same means more than once. The fourth is to admit that the behavior of Ms. Liu, a shareholder who made rude remarks in the video, is really inappropriate, apologizing and accepting certain investigations.

Originally, netizens supported customers one-sidedly, expressing great indignation at the attitude and handling methods of the store. They all think that the so-called female boss and the beauty agency should be severely punished. But I think the attitude of some netizens will change after this response is released, at least from another angle.

If the store's response is true, then this incident will have a 180 degree reversal, but it does not rule out that the store fabricated facts in order to shirk responsibility and guide public opinion. In short, we still need to wait for the results of the police investigation. After all, if what the store says is true, the relevant situation is not difficult to investigate.

Finally, if it is really a premeditated medical act as the store said, then the relevant personnel will be punished by law. But if the shopkeeper fabricates the facts, he will certainly be punished more severely.