If you just bought a mobile phone, at least it has passed the factory inspection. Generally, the inspection of mobile phones is relatively strict, and this loose power button should be caused during transportation or at the point of sale of mobile phones.

Generally, the bought mobile phone should be intact and strong in all aspects, and there should be no looseness. If this happens, it should be abnormal.

It is recommended to exchange the goods immediately. The conditions for returning the mobile phone are as follows:

1. If the performance of the mobile phone fails within 7 days from the date of sale, consumers can choose to return it, exchange it or repair it; When consumers choose to return goods, they must provide the relevant three-guarantee certificate before they can handle it. The maintenance station will issue an inspection form and contact the dealer to handle the exchange business.

2. The mobile phone has a performance failure from the 8th day to the 5th day from the date of sale, and consumers can choose to exchange or repair it; When consumers choose to exchange goods, they must provide the relevant three-guarantee certificate before they can handle it. The maintenance station will issue an inspection form and contact the dealer to handle the exchange business.