1. Smart ordinary cards (the card face is yellow, and the card number starts with 8888) can be renewed in smart companies. The service fee is 10 yuan/card, and the validity period is extended for one year. The service fee can be deducted from the card (if the balance in the card is greater than 10 yuan) or paid in cash. For other co-branded cards or special cards, the joint unit shall formulate the renewal regulations.
2. For The Home Depot co-branded card (the card face is yellow, and the card number starts with 880 1), there are two ways to handle it:
(1) You can pay a cash handling fee of 65,438+00 yuan to Smart Company, and the validity period will be extended for one year.
(b) You can also go through the one-time consumption formalities in the store of The Home Depot, and spend all the money in the card at one time, and the cashier will recycle the card.
Second, Smart's customer service said that Smart's account is equivalent to a back-office account, and employees of the enterprise recharge the money in the back-office account into smart cards according to their own needs. At this time, the money goes to the Chi-Fang account, which is two processes. Smart only ensures the security of the background account, and the card account cannot report the loss.
This means that once the money reaches the card account, the risk will be borne by the consumers themselves. Smart customer service staff said. When the user charges the money from the back-end account to the card-end account, the company will have a risk warning. The company's suggestion is to recharge as much as you want.
Scope of use of smart cards:
1. Supermarkets: Carrefour, RT Mart, Watsons, Trust-Mart, Lotus, Tianhong, Yongxin Department Store, etc.
2. Department store clothing category: Variety House, Erdos, Seven Wolves, Fuanna Home Textiles, Champs Elysé es Home Textiles, Laorentou, Youngor, etc.
3. West Point Food: Bread Newspeak, Yizhiduo, costa Coffee, Shangdao Coffee, Starbucks, Haagen-Dazs, Kowloon Ice Room.
4. Restaurant chains: Dashidai, Doulaofang, Fuji, Hanlin Barbecue, Jinuo Restaurant, KFC (some stores), businessmen,
Threesome, Tian Tian Fishing Port, Ajisen Spicy Noodles, Shaoxing, Itojia, Lan Kwai Fong, Wuji Hot Pot, Shunfeng Hotel, etc.
5. Love Li Qianqian, Sweet Honey, Jing 'an Bakery, Laiyifen, Mo Lifeng Food, Tianyi Yijia, First Food Store, etc.
6. Education and training: Only Learning, New North, Popular Bookstore, Sunshine Learning, etc.
7. Beauty and skin care: herborist, Chlitina, Xiangshan Slimming, Natural Beauty, Xianghui Manicure, Avon Monopoly, etc.
8. Fitness and health care: Qianzilian Foot Massage, Gao Yi Golf, Wanjia Yoga, Sausage House, Million Wade, etc.
legal ground
Measures for the management of service quality of traffic card operation
Article 3 To carry out traffic card service activities and business related to traffic card products, we should follow the principles of convenience, benefit the people and benefit the people, conduct business according to law, be honest and trustworthy, and realize interconnection and sharing. Fifteenth traffic card issuers should be combined with the local actual situation, establish and improve the card management mechanism, to provide cardholders with all kinds of traffic card services.