McKinsey method (strictly enforced)
Excerpt:
Put someone in charge of implementing the solution. Pay special attention to the selection of candidates to ensure that they have the necessary skills to complete the work. Let them complete the task within the specified time, without exception, unless there are absolutely special circumstances.
Feeling:
The function of our products is valuable to customers, which is a very wonderful thing. Generally speaking, it must have gone through an in-depth investigation of customer needs, the collective wisdom of the team, and a suitable solution. Finally, after arduous iterative development, it can solve the user's appearance, and then through the whole customer sales life cycle, it will eventually become a single product. It is obviously very important to implement this last mile. If there is a perfect business process, it must be a key node, then there must be a perfect mechanism and suitable talents to do things well, and there can be no exceptions! There can be no exceptions! There can be no exceptions! But now, there are still great problems in the implementation and delivery of our products (especially when it comes to hardware). The product line does not have the necessary skills to complete the work perfectly, and so does the service provider who comes into contact with the product for the first time, so we really need to pay attention to this matter and solve it well.
165438+1punch in for the first time in October (202011)
McKinsey Method (Part III McKinsey introduces the method of solution)
Excerpt:
"We rarely report without letting all parties know our report in advance, which is too risky. In fact, the report has become an artistic performance. "
The more complex the chart, the worse the effect of conveying information. Think of charts as a way to convey information, not as a work of art.
Feeling:
The report needs to be "prepared for a rainy day and communicated in advance", which is quite touching. Cicada's reply has been two or three years, and there is still a lot of room for improvement. In fact, it is necessary to communicate in advance not only in large public places, but also in the usual cooperation process. Don't always surprise other departments. It could have made all kinds of data better pre-driven, but it has become a pk that pays attention to the correctness of an indicator. This is not worth the loss. Effective business information has three characteristics: concise, comprehensive and systematic, and the information flow needs to arrive in time and accurately in the process, which is needed in the work process; Decisions based on all kinds of information need meetings, but it is a big problem to regard meetings as a channel for information transmission. Reporting or transmitting information to the meeting for decision-making needs to be guaranteed: "concise, including only the main points that the audience needs to know;" Comprehensive, including all the points that the audience needs to know; System, there is a structure that can clearly convey these points to the audience. "Individuals have a lot of room for improvement in this piece. In fact, individuals have been reflecting. Having been programmers for so many years, they have formed a solidified divergent thinking subconsciously, so it is a challenge to make the system simple, and they must be able to contact and start from their thinking habits. On the other hand, before oral expression, thinking in the brain needs several beats, so very important pre-context is often lost in communication. For this problem, I think it is necessary to prepare for this scene in advance and slowly change my thinking mode based on these points.
The fourth punch in June 10 (2020 1025)
McKinsey's Method (Part II McKinsey's Method of Solving Problems, Chapters 8 and 9)
Excerpt:
Interview is an effective way for McKinsey consultants to fill knowledge gaps and gain customer experience and knowledge.
Feeling:
Prepare an interview outline. The interview should start with general questions, which will help the interviewee enter the interview state and establish a harmonious relationship between you. Listen, don't guide; Spend more time making the interviewer feel comfortable with you and the interview process; Interview is really a good method. Yesterday, Chao also told me that he had communicated with the guests of the teaching and training institute. In fact, he did such a thing when he came into contact with new business recently. Yesterday, when communicating with flying whale education, Jewel Lee also said that we asked or verified some rumors and policies; Such exchanges include interviews. As an individual, I have done many employee interviews, but through the study of this book, I think there is still room for improvement. In fact, whether it is a regular interview or an occasional interview, the interview outline is really important, otherwise you don't know what to talk about, or you will become chatty and fruitless.
Brainstorm ideas and make appropriate preparations in advance; Debate is part of brainstorming; There are no questions that are not worth answering; A good memory is not as good as a bad writing; The key to the success of brainstorming is full preparation and correct mentality. It's all the same after it's finished, so we need to be fully prepared. Promote the 0- 1 product quality system meeting on Friday. Wang Rui said that he didn't know how to organize brainstorming (actually, the overall effect was good), and it just happened to be used. Personally, I think brainstorming can be used not only in big decisions and direction judgments, but also in ordinary "small things". In order to be effective, participants must have enough knowledge. If it is the solution to the problem, they need to know enough about the problem itself. I have also encountered some failed brainstorming, and almost no one spoke, so it is also very important to create an atmosphere and need to pay attention to it. The second chapter is the method level. If you land, you need to be brave in practice in actual work. Come on!
Punch in for the third time in June10 (20201018)
McKinsey's Method (Part II McKinsey's Method of Solving Problems)
Excerpt:
Feeling:
The first part talks about how to think, and the second part talks about specific methods. Among them, the morale of a team is deeply touched, and a good case is our party. Under very difficult conditions, everyone can maintain high enthusiasm. In addition to firm belief support, other activities to maintain morale are worthy of praise and learning. It is true that interests must be considered. The high turnover rate of the team must be a typical negative textbook to maintain morale. If we continue to do something to improve morale, we have to think deeply about whether these activities themselves have grasped the core essence and whether they are really actively solving problems. The book talks about several simple methods: master the temperature, is communication enough? Steady progress? Let teammates know the value of the work at hand and the effectiveness of Industry-University-Research iteration? Value enhancement of basic team? Respect teammates; Humanized understanding of teammates; When you encounter difficulties in your work, use the Bill Clinton Method. Maintaining team morale can be at the company level, department level or group level. Different levels of influence and ways are different and need to be weighed separately. The other is McKinsey's PD network. When Chan Ming was the predecessor of music history, he attached great importance to the construction of knowledge base and always used Atlas Suite. But now, this excellent tradition has been inherited on the whole. First of all, all employees who join the company will have this system account, but now they don't; Secondly, in recent years, there are many domestic knowledge base solutions (including tools that need documentation, etc. ), as well as the unprecedented prosperity of collaborative tools (nails, corporate WeChat, etc.). ) has also had a great impact on this tool, but from my personal point of view, the tool itself is only an aid. If a company pays attention to its own knowledge precipitation, it should be mandatory, otherwise, once these experiences cannot be quickly retrieved and reused, it will be a great loss to the company and hurt people! In fact, this matter extends to some conceited people. Before the overall negation, everything will start all over again. I really didn't understand it in depth or summarize it, and finally patted my ass and left. Don't go to extremes, make full use of previous experience, predecessors' experience and our ladder to avoid unnecessary losses and accelerate the creation of greater value.
Punch the card for the second time in June 65438+ 10 (2020101).
McKinsey Method (Chapters 2 and 3)
Excerpt:
Feeling:
The book Principles elaborates on life and work, but it is criticized by some people for being too subjective and empirical. Why? The whole book "McKinsey Method" runs through too many familiar basic theories and cognition. Some people say that if you really understand the essence, any one can play a huge role in practical work, how difficult it will be! Floating on the surface, relying on mysterious power, I always feel that there will be many new super-magical methodologies to "save the world", so too many packaging of "old wine in new bottles" in the world has attracted thousands of fans, and in the end it is still empty and sad. I still have deep feelings about these two chapters. The first one, "Don't be fooled by superficial phenomena", McKinsey called this project "research learning". In practical work, there may be such a scene: (because there is a saying that it depends on the understanding of the work and the depth of the analysis of the problem, so as to exercise the ability of the parties to think deeply. There is nothing wrong with this, but if the questioner does not understand the problem thoroughly enough, the person may "analyze" the problem. Yes! Questioner: What do you think is the problem? How to improve? * * * * * and then continue in a dialogue that loses its essence. Moreover, many improvement measures will be implemented in the future. ? The second one, "(if 80% of the profits come from 20% of the product lines, that is a serious problem), is also an opportunity." Discover opportunities and make good use of them! " ? At the morning meeting of the company last week, Andy also emphasized the subtitle of the book, "Doing Complex Things with Simple Methods". I just use it for other purposes. As I said here, the problem is clear. Just concentrate on solving a problem (not so complicated) and don't try to "burn the sea dry", so all I get is a little salt. There is also the saying of avoiding "transitional design" in programming, which shows that this general problem is easy to catch, so it is more difficult to avoid. Fortunately, everyone read a book and used the power of the organization to let the organization avoid it.
Punch in for the first time in June 10 (2020 1004)
Mckinsey method
Excerpt:
Feeling:
Reading is very painful now, and how to make methodology work has always been a struggle. From ignorance to knowledge, from knowledge to practice, every time is nirvana rebirth. Poor practice, is it weak execution? Don't you have the skills? Isn't it from the systematic grasp and systematization of "point, line and surface" It has a lot to do with personal ability. Before, we studied Liu Run's "Five-minute Business School" in an all-round way, many of which were extracted and condensed from McKinsey's methods. Reading this book is quite different from what Liu Run said. The book is more detailed, so that we can better understand the relevance of these methods and have more guiding significance for the follow-up practice. For the first chapter, "being friends with facts" refers to "generalists" and "professionals". Personally, managers at a certain level of the company can be considered as "generalists", and most employees and grass-roots managers are "professionals". In order to provide effective solutions, it is necessary to pay attention to the facts and avoid ignoring them. Solutions that don't see the facts are fatal. MECE law is indeed very useful, but it is difficult for individuals to apply it to practice. Rereading this article, we can at least get a method to examine other people's solutions, which does not conform to MECE's law, indicating that our thoughts are confused and we have not thought clearly. For hypothetical problems, it is still "harmful" to oneself in practical work, because in the process of solving practical problems, some subordinates will implement assumptions as solutions, assuming that they are lucky in the end, but once mistakes occur, everyone will have other doubts and emotions (the probability of assuming that they are wrong is still quite large, so the result can be imagined). If everyone has this kind of cognition, there will be many misunderstandings in the work process and the efficiency will be much higher. Therefore, reading the same book is good, at least in the correct way to solve problems, but it needs real understanding and application to achieve real cognitive frequency.