Taobao's seven-day return means that you are not satisfied with the goods you bought, and you can return them within seven days without any reason. Seven days without reason means seven days from the date you sign for the goods, that is, counting the time from 0: 00 the next day after the logistics sign for it, and reaching 168 hours is seven days.

Seven-day return without reason is to protect the buyer's right to return goods without reason on the premise that the goods are in good condition within the prescribed time limit. Taobao's return and refund process requires buyers to return goods first before sellers can get a refund. If it meets the unreasonable requirements of seven days, but the merchant refuses to cooperate, you can apply for Taobao customer service intervention in time.

Extended data:

Article 25 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, if an operator sells goods through the Internet, television, telephone, mail order, etc., the consumer has the right to return the goods within seven days from the date of receipt, without giving reasons, except for the following goods:

(1) ordered by consumers;

(2) Fresh and perishable;

(3) Digital commodities such as audio-visual products and computer software downloaded or unpacked by consumers online;

(4) newspaper delivery.

In addition to the goods listed in the preceding paragraph, other goods that are not suitable for return according to the nature of the goods and confirmed by consumers at the time of purchase are not returned without reason. The goods returned by consumers shall be in good condition. The business operator shall refund the commodity price paid by the consumer within seven days from the date of receiving the return. The return freight is borne by the consumer; Unless otherwise agreed between the operator and the consumer, such agreement shall prevail.

Taobao-How to calculate seven days without reason?