The job self-evaluation of beauticians 1
When the law is rejuvenated, everything is renewed. Say goodbye to the excellent 20 _ and welcome the 20 _ full of expectations. It has been half a year since I came to Mingjiao's big family. In the past six months, I have paid and gained. There are laughter and tears. In 20 _ years, under the correct leadership of the manager, with the careful support and great help of my colleagues, I was able to be strict with myself and complete my work well, and gained a lot from the evaluation!
As a service industry, service quality is one of the keys of the company. Looking back on the past year, under the correct leadership of the company's leaders, our work closely focused on the company's business policy, purpose and benefit objectives, closely focused on the key points put forward by the company, and closely linked to the company's various work arrangements.
Looking back on the past is to better face the future. In order to sum up experience, carry forward achievements and overcome shortcomings, we briefly review and evaluate the work in the past 20 years as follows:
First, review the situation in the first half of the year.
1. We live in the era of service economy. Service has penetrated into many details of life. Everyone is not only a customer who enjoys the service, but also an individual who serves the customer. Because of this, my work should be more perfect, with our customer service as the center, and bring faster, more efficient and better service to customers. Being a man and doing things is our philosophy. I try my best to meet the requirements of every service detail and give me a chance to repay the company's satisfaction! As always, I will do everything possible to do more and better. Disadvantages: lack of passion and enthusiasm for work, lack of initiative and self-confidence.
Beauty is a brand-new field for me. Through continuous study and practice, I can cooperate well with my colleagues, superiors and teachers in my work. In every activity, I can analyze my clients with teachers or teachers, so as to achieve three in and three out, and tell the teachers about the unexpected situation of clients in nursing in time. Therefore, good results have been achieved.
Disadvantages: the understanding of customers is not thorough enough.
3. Be able to participate in all kinds of activities and trainings organized by the company with enthusiasm: be able to take the initiative to answer teachers' questions during training and successfully pass the examinations of various training courses to obtain customs clearance passports. And can be applied to work. Disadvantages: I still dare not share my feelings and experiences boldly. This problem must be overcome in the future.
4. I will take the initiative to ask questions that I don't understand from the store manager, the shop assistant and the sisters at the front desk. Professional knowledge: I will ask leaders and colleagues in time when I encounter difficulties or concentrated problems at work until the problems are solved, and always remind myself to have a good learning attitude.
Disadvantages: when doing sales, I am not bold enough to talk to customers, and my professionalism and business level are still lacking, and my methods should be strengthened.
There are many problems in our daily work, which require us to be good at finding problems, grasping them, solving them at the first time and enhancing our business potential. With the help and support of my manager (ice ice manager), store manager, shop assistant, and our willow tree and family, we adhere to the company's cultural concept-there is no perfect individual, only a perfect team. I succeeded in exceeding my 20-year annual goal.
Two. Outlook 20 _
In addition to adhering to our previous achievements and good working methods, we should also strive to improve last year's shortcomings within 20 years, so that our work can reach a new level. Here we list the following 20-year work plans and goals:
1, set yourself an annual goal first.
(1) Earnestly grasp your target customers, do well the three forms made by Professor Sun Tailin, strictly do the thirteen-step process, and start to serve every customer. Understand the needs of customers.
(2) Do a good job and improve the beautiful files. Pay attention to details.
2. study.
(1) To participate in various trainings of the company, you should learn every technology of the company, learn professional knowledge well, improve your business level, sales potential and skills, and apply what you have learned flexibly to your work.
(2) Learn to be grateful, learn the advantages of others, and learn the skills of manager Bing Bing to make yourself look beautiful. Really did what Mr. Zheng said: Happy work! Grow up happily! Making money is simple!
(3) Learn to know yourself clearly and experience the twenty-seven formulas granted to us by Professor Sun. Learn to understand and adopt.
It's really lucky to come to the company to think about it. Personality is the 20 _ Lion King Competition held by the company, which makes me full of strength for my work. At the same time, we are also very grateful to the company for giving us such good benefits. I believe our future is perfect! In short, my progress and achievements are inseparable from the careful care and guidance of the leaders and the strong support and cooperation of my colleagues. I want to thank my good friend Nana for bringing me to Golden Fire. At the moment of waving yesterday, we will usher in a new year. Be neither arrogant nor impetuous, go on step by step, and make unremitting efforts to do the best for the shortcomings of the past. I will prove my efforts with actions, and I know more clearly that it is not by clever means, but by continuous efforts. 20 _ year is a brand-new year and a year of self-challenge. I will try my best to correct the shortcomings in my work in the past year, do better in the new year and do my part for the company's development prospects.
I wish all leaders and colleagues good health! All the best! Happy new year!
Self-evaluation of beautician's work II
The year-end work assessment of beauticians is to conduct a comprehensive general inspection, general evaluation, general analysis and general research on the work of beauticians for one year, analyze the shortcomings in their work achievements and learn lessons from them. What about the year-end job evaluation of beauticians? Next, I'll explain to you the basic information about the year-end job evaluation written by beauticians.
The job evaluation information of beauticians is divided into the following four parts:
1, basic situation
This is a brief introduction to the beautician's own situation and background. My own situation includes the name of the beautician's beauty salon, the nature of the beautician's work, and the main tasks of the beautician. The background includes the domestic and international situation of beauty industry, beauty-related policies and guiding ideology.
2. Achievements and practices
What are the main achievements of beauticians' work, what methods and measures have been taken, and what effects have been received. These are the main information of the work, and more facts and data are needed.
3. Experiences and lessons learned
In her work, the beautician makes a detailed analysis of the practical process, evaluates the experience, draws lessons, looks for regular things, and makes perceptual knowledge rise to rational knowledge.
4. Future plans
Next, beauticians should correct their mistakes, carry forward their achievements and prepare for new achievements. It doesn't have to be as specific as a plan, but these plans are generally indispensable.
Self-evaluation of beautician's work 3
Time flies like a blink of an eye. In a blink of an eye, we have stood on the tail of 20__, quietly watching the arrival of 20__. Of course, at this time, I want to make a summary of my work in the past year, which is called "inventory". In this way, we can know more clearly what we have done, what we have gained and what we have lost in this year, and it is also convenient for us to carry out our work better in the coming new year. In the coming year, on the whole, I have done well. First of all, I know my job responsibilities. Go to work on time according to the relevant regulations of the store, and don't be late or leave early. Secondly, do your best during working hours, do your job well and perform well. Thirdly, get along well with colleagues and have a harmonious relationship. In addition, the relationship with customers is also handled properly, neither snubbing customers, but also doing their own job.
Let me talk about my experience and understanding of work.
1. Good service awareness is the most powerful sales tool. A. Smile service: can give each other a good first impression. By smiling, you can show your personal charm and affinity, thus affecting the mood of customers and creating a simple and happy mood for customers. B. Family service: The beautician should always stand in the customer's position, think about what the customer thinks, eliminate their inner worries and doubts as much as possible, and give the customer a feeling of being at home. C. Value-added services: try to provide value-added services to customers, so that customers can truly feel the value for money.
It is a solid step for you to succeed to fully show your good self-character. A, with good work habits, customers will easily and quickly understand and agree with you, and then she will also agree with your products and understand your services. B, to have a correct aesthetic view, to know how to appreciate and praise customers, so that customers can understand you and your products and services with satisfaction and pleasure. C, at work, you should fully show your good mental outlook to customers. Bringing emotions to work is the biggest taboo. Clean, dignified and generous dress is also an aspect of your good mental outlook.
3. To be a qualified beautician, you must have the necessary theoretical literacy. Understand the basic physiological knowledge, nutrition, cosmetics common sense and psychological knowledge related to their jobs; Pay attention to the new development trend of today's beauty industry, so as to accurately carry out consulting services, realistically answer various questions raised by customers, and constantly improve their appreciation potential, so as to serve customers at a high level.
4. Skills development. Beauty and skin care is a technology as well as an art. Beautiful and flawless skin is actually a painting conceived and carefully drawn by beauticians. Therefore, beauticians should not only have profound artistic accomplishment and correct aesthetics, but also master superb beauty and skin care skills and accurate methods. Only in this way can we take the initiative in beauty service.
5. The beautician's personal appearance. A beautician's personal appearance must meet the professional needs. Personal appearance can make customers have a good first impression on you and help you communicate with customers better. The beautician's personal appearance is reflected in the following aspects: (1) Dignified appearance: whether sitting, standing, walking, walking or going up and down stairs.
When you lie in bed, always remind yourself to stand up straight. This can give customers a good feeling of spiritual progress. At the same time, women have balanced, upright, flexible and elegant manners, and often become the object of envy. (2) Appearance generous: evaluation, simple and elegant, generous makeup can give people a fresh and natural feeling, so that customers can enjoy the services brought by beauticians with simple emotions. At the same time, it also embodies the unique female beauty of beauticians.
(3) Cheerful image: Cheerfulness here refers to sincere, optimistic and confident attitude, not casual, noisy and grandstanding.
6, beautician's hospitality etiquette. Hospitality is actually a professional skill. It is a necessary skill for professional beauticians. To become a truly professional and excellent beautician, it is particularly important to learn professional hospitality etiquette. Hospitality etiquette is commonly known as hospitality, and beauticians' hospitality is mainly reflected in the following aspects:
(1) Language: As an excellent beautician, you must make sure that your voice is soft, pleasant, clear and accurate when dealing with customers. Soft and pleasant voice can make customers relax their original nervous and alert emotions and calm down to listen to your narrative; Clean pronunciation can make customers understand what you want to express quickly; Accurate expression can well reflect the beautician's professionalism and familiarity with the product, so that customers can rest assured of your service. (2) Attitude: As a qualified beautician, you should learn to be a good listener. Because few people in modern life are willing to listen to others, everyone is eager to express their opinions. Therefore, when customers come to the beauty salon to relax, the beautician can do a good job of listening from the beginning, which will give the customer a very good feeling and she will also have trust in you. But listening is not just listening quietly when others are talking, but needs more attention.
When feedback.
The above is my work experience and experience. No one is perfect, and I still have many problems in my work. As far as work experience is concerned, I have a lot to learn compared with an excellent beautician.
Life is a process of continuous learning. We should correctly position ourselves and examine our potential in all aspects. Next year, I will continue to study and strengthen from the following aspects: (1) Basic knowledge: skin structure, female physiological cycle, human organs and so on. (2) Product knowledge: product structure, product category, product composition, product efficacy, product selling point and product culture. (3) Beauty skills: basic massage, nursing, manipulation, use of various instruments, nursing process of various parts and product allocation. (4) Sales skills: etiquette reception, psychological communication, finding needs, determining customer types, answering customer questions, closing skills, etc. (5) Work system of beauty salons: morning meeting process, attendance, responsibilities, salary, answering phones, sending cards and collecting money.
The 20__ year is coming to an end, and we will usher in the 20__ year. We look forward to smooth work and rolling financial resources in the coming year, and we also expect the company to do better and better.
___
20__ year 65438+February 29th.
Self-evaluation of beautician's work 4
The first half of year 0__ has passed. In the past six months, I have been busy studying and exercising myself, and I have made some achievements, developed many new customers, and my performance has been greatly improved compared with last month. In the past six months, I also have some shortcomings, such as not being sensitive to the psychological changes of customers and not being able to meet the needs of customers in time. The root of this problem is that my experience is not rich enough, I don't know much about the exercise in beauty salons, and my decision-making potential for customers and the potential to deal with emergencies are still relatively weak.
Although there is a lot of work in beauty salons every day, I will find problems in time, find problems and solve them in time. If I can't solve it, I will consult my colleagues and superiors in time. In this process, I feel that my potential has been improved and exercised. Of course, because I have been in the beauty salon for a long time, I will inevitably feel slack in my work, my work passion is not high enough, I have no intention to actively develop new customers, I am not confident enough when I do sales, I can't talk about big orders, and I won't communicate with customers. I feel that my professional knowledge and professionalism need to be improved, especially my knowledge of beauty salon products and the mastery of beauty technology are not skilled enough. Next, I will study hard the product knowledge and new professional technology of beauty salons to improve the quality of customer service.
In the second half of the next 20 years, I will continue to work hard, constantly set new goals for myself and constantly surpass myself. Only by being strict with yourself can you become a qualified beautician. After all, I am still young at the moment, and I need to work harder. This is the best struggle moment in my life. After this age, I have no energy and potential to work hard. I will take advantage of my young efforts to create a blue sky of my own!
Self-evaluation of beautician's work 5
Looking back on the great changes and fierce competition in the beauty industry, we may have had bitterness, tears, flowers and smiles. In order to survive and develop for a long time, we must think, plan and make a correct strategic plan. Different from the short-term or long-term plan in general benefits, the strategic plan is a major plan with overall situation, which is formulated according to the external marketing environment and internal resource conditions of the beauty salon and adapts to the plans of all aspects of the beauty salon (including property management, human resource management, marketing management, etc.). Therefore, the process of making a strategic plan must examine a series of plans, including defining the tasks of beauty salons, determining the goals of beauty salons, rationally arranging the business combination of beauty salons, and making new business plans. (***3 pages) Beauty salon marketing plan
Do a good job in professional training.
Training is one of the important means to ensure the whole marketing action, which is embodied in the following aspects: (1) the improvement of marketing personnel's quality depends on training; The professional quality and skills of marketers have been improved in training; The promotion of marketing personnel is the result of training; Training is the main means to convey marketing policies; Training is a very necessary link that can not be ignored in the realization of marketing plan; Team spirit and corporate culture were strengthened in the training. The training of experiential marketing team mainly includes health knowledge training, psychological knowledge training, corporate culture training and service etiquette training.
First, health knowledge training
"Health is the capital of revolution". Because the nature of experiential marketing work and living environment are constantly changing, an important basic guarantee to adapt to this hard work is that "experiential marketers must have a strong body." Otherwise, a marketer is often sickly, which will inevitably affect his work. In addition, good psychological cultivation is based on healthy physical quality, which makes people always have strong enthusiasm and mental state, and makes people have keen observation and meticulous analysis ability. Therefore, as a marketer, you should always pay attention to the exercise of your physical fitness. After work, you can do some physical training according to your actual situation. After work, you can do some physical training and some simple relaxation exercises according to your actual situation, so that your healthy body can meet your daily work.
Second, psychological knowledge training
When two people should talk face to face, they often talk with their hearts instead of words. Therefore, as an experience marketer, it is such a profession to talk with customers with heart. He should not only be good at observing the pain, worries and needs of customers, but also dedicate his patience, care and sincerity. They are not only emotional devotees, but also emotional controllers. Every time they complete their psychological dedication, they will be carefully rewarded by their customers. This is the charm of an experience marketer's psychological tactics. Therefore, as an experience marketer, if you want to successfully realize and complete this series of activities, you must have good psychological quality and grasp the customer's consumption psychology. The psychological qualities that experience marketers should have include attractive appearance and demeanor, rich professional qualities, keen observation and flexible reflection potential, good language expression potential and strong psychological self-control potential.
The composition and change of consumer psychology are influenced and restricted by many factors, the main influencing factors are physiological factors, consumers' actual income, consumers' own ideological and moral concepts and scientific and cultural literacy. As an experience marketer, you must grasp the following common consumer psychology; Honesty, truth-seeking, safety, novelty, beauty, self-esteem and self-expression, pursuit of "famous brand" and imitation, curiosity, acquisition and communication desire.
Third, corporate culture training.
Corporate culture refers to an enterprise's business philosophy, value system, historical tradition and work style. More specifically, it is the overall spirit of enterprise members, the same value standards, unified code of conduct, calm professional habits, necessary moral norms and cultural literacy. As the superstructure and ideology of an enterprise, corporate culture is the soul of enterprise management and an invisible management mechanism. It is conducive to the formation of cohesion, unity of employees within the enterprise, and unremitting efforts for a common goal.
Fourth, service etiquette training.
Men should take "cleanliness" as the principle, and women should take "elegance" as the principle, and cannot exaggerate. Pay attention to meeting etiquette and telephone etiquette, and respect people's customs and beliefs.
Five self-evaluations of beauticians' work;
★ Self-evaluation of beauticians
★ Five articles on self-evaluation in personal work
★ Five books on self-evaluation at work
★ Five articles on self-evaluation at work
★ Five work self-evaluations per month.
★ Five personal annual self-evaluations.
★ Five self-evaluations of employees' personal work.
★ Five annual self-evaluations.
★ Five short personal work self-evaluations
★ Self-evaluation of five complete works every month.