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Asking about internet phone sales vocabulary
A wonderful example of telemarketing speech

Shop assistant: How long do you think this course will last? How much money do you think it will make you in the future?

Customer:100000!

Salesperson: Your income in the next five years is 6.5438+million yuan. How much are you willing to pay to improve these abilities?

Customer: ××? (65438+ million)

Salesman: What if we only want 50,000 instead of 654.38+ 10,000? Don't need 50,000, just100,000? Don't need 10000, just 4000 yuan? If we sign up now, we only need 2000 yuan. what do you think? It can be used for 20 years, and only 100 yuan a year, 50 weeks a year, and only 2 yuan a week, with an average daily investment of 0, 3 yuan. 0.3 yuan/Tian, if you can't even vote for 0.3 yuan/Tian, you should come to class all the more. Do you agree?

Word 8: "Economic Truth" trading method

What should you do when the customer wants to buy the best quality product at the lowest price, and the price of your product is not negotiable?

Salesperson:

Sir (Miss), sometimes it is not entirely correct to guide us to make a purchase decision by price, is it? No one wants to invest too much money in a product, but sometimes investing too little also has its problems. Too much investment, thanks to a little money, too little investment, more losses, because the products you buy can not bring you the expected satisfaction.

In this world, we seldom find that we can buy the best quality products at the lowest price. This is the truth of economy and society. When buying any product, sometimes it is worthwhile to invest more, right?

If you agree with me, why not invest more and choose better quality products? After all, choosing ordinary products can't satisfy what you bring. When you choose the benefits and satisfaction brought by better products, the price is not very important, do you think?

Speech 9: "Ten Tests" Closing Method

When customers don't fully understand the product value and dare not make a decision rashly, your product or service can stand ten tests. You can use this method.

Salesman: Sir (Miss), many years ago, I found that the perfect way to test the value of a thing is to see if it can stand the test of 10 times.

For example, you may invest in houses, cars, clothes, jewelry or other things that can bring you happiness, but after owning it for a period of time, can you definitely answer this question: Are you willing to pay 10 times more for this product now than in the past?

Just like you took a class today, which helped you improve your personal image and income, or invested in a product to improve your health, then everything you paid was worth it. In our daily life, we are willing to pay 10 times for something we think we enjoy? Do you think so?

Word 10: absolute trading method

Self-suggestion: I can sell any product to anyone at any time!

When you take the initiative to call a strange customer, your purpose is to make this customer buy the product or service you introduced. However, many times, you will find that at the beginning, you were politely or rudely rejected. Now, let's see how to effectively organize the opening remarks to improve the success rate of telemarketing.

. . Generally speaking, 20 seconds after the call is connected is very important. If you can grasp these 20 seconds, you may spend up to one minute to make your effective opening remarks, including:

Introduce yourself and your company.

2. Explain the reason for calling

3. Understand the needs of customers. Explain why the other person wants to talk to you, or at least is willing to listen to you.

Get the customer's attention on the other end of the phone

. . The most important thing to take the initiative is to attract the attention and interest of customers. For strangers, most people are not ready to continue the conversation and will put down the receiver at any time. You need to prepare an elaborate script to attract the attention of the other party through the charm of your language and voice.

. . There are usually the following categories of introductions that can attract customers' attention.

1. A general description that can arouse interest

"I understand that your department's mobile phone bill exceeds 10 thousand yuan every month. The purpose of my calling is to let you know that our tariff plan can reduce your expenses by half ... "

2. Use questions to get the other person's attention

"From the information you provided, your auto insurance coverage is 5000 yuan. At present, the average cost of repairs and claims for accidents is 9300 yuan. How to plan when your insurance amount is not enough? "

3. Sincere praise

"Just as your company's leading position in the field of printers far exceeds that of competitors, the number of overnight trips provided by our company to group customers accounted for 38% of the industry last year, far higher than the second place 15%."

4. Ask the seriousness of the problem

"Teacher Zhang, eight out of every 10 homeowners in our city cannot be rebuilt once their houses are destroyed by natural disasters such as fires. If you are one of these eight people, I suggest that you can learn about our ... "

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