1, SMS Care, collecting customer usage data, sending SMS blessings on specific holidays and customers' birthdays, striving to establish, maintain and develop a long-term good atmosphere with customers, and improving customers' satisfaction with products and services.

2. Telephone care: pay a return visit to customers by telephone, communicate with customers in depth, listen to their opinions, pay attention to their new needs at any time, tap more and deeper functions of customers, provide customers with more updated functions, and maintain a long-term friendly and inspiring atmosphere. When you care about customers by telephone, you should pay attention to ways and means, and don't make customers feel disgusted.

3. On some special and symbolic days, we will launch preferential activities and offer rebates. Making and implementing the customer care plan reflects the enterprise's concern for customers, and can understand the customer's feedback on products, and deal with the customer's feedback to reduce the customer's unsubscribe rate. At the same time, with the help of customer care activities, enhance customer activity, enhance customer relations, and create a benign platform for business development.

4. Extend the warranty period. For 2B business, there is a warranty period. We can provide customers with preferential extended warranty or free extended warranty, at the same time deepen the stickiness with customers, and also launch other new products of enterprises in due course.