Anti-counterfeiting query method:

1. Telephone inquiry: After dialing the telephone number of anti-counterfeiting information provided on the anti-counterfeiting label (400, 800 or fixed line), enter the anti-counterfeiting code according to the voice prompt, and press the # key, the anti-counterfeiting information inquiry system will automatically play the voice prompt: the product is genuine produced by XX manufacturer and has passed the XX certification and other product information. If there are abnormal voice prompts (such as the anti-counterfeiting code does not exist, repeatedly query the anti-counterfeiting code to prevent counterfeiting), you should use the product carefully.

2. SMS inquiry: the anti-counterfeiting code on the anti-counterfeiting mark is written by the mobile phone and sent to the anti-counterfeiting information inquiry system, and the inquiry system will reply a message about the authenticity of the product to confirm the authenticity of the inquired product.

3. Website inquiry: Log in to the website of anti-counterfeiting information inquiry provided on the anti-counterfeiting logo, and enter the anti-counterfeiting password in the inquiry window, and the system will display the relevant information about the authenticity of the product.

4. Manual service desk, through a unified manual service platform, provides relevant information on anti-counterfeiting labels to the service desk staff, who will check the information in the database to confirm the authenticity of the products.