1. Wait a while: Sometimes the firmware upgrade may take some time to complete, and the stuck situation may only be temporary. Try to wait a few minutes to see if it will return to normal.
2. Restart the camera: shut down and restart the camera, and then try to upgrade the firmware. Usually, restarting can help solve some temporary problems.
3. Reset the camera: If the firmware upgrade continues to stagnate, you can try to restore the camera to the factory default settings. Usually, there is a reset button on the camera. Press and hold this button for a few seconds until the indicator light flashes, and the camera will return to factory settings. Then try to upgrade the firmware.
4. Update APP/ firmware: Make sure that you are running the latest version of Xiaomi camera APP and camera firmware. If there are any application or firmware updates, please try to update the application first, and then try to upgrade the firmware.
5. Contact customer service support: If the above methods can't solve the problem, I suggest you contact Xiaomi's customer service support or technical support team, who will provide more detailed and personalized help and guidance.
Please note that in the process of firmware upgrade or reset, you must follow the relevant operating instructions and warnings to avoid unnecessary damage or data loss.