Before the end of 10, it is necessary to basically clean up zombie information systems that have long been out of touch with actual business processes, whose functions can be replaced by other systems, which occupy resources for a long time, stop operation and maintenance, have a small scope of use, and have low frequency ... The Implementation Plan for the Integration of Government Information Systems released recently not only lists the symptoms of government zombie systems, but also explicitly discharges them.
It is understood that up to now, the relevant departments in the State Council have begun to conduct a large-scale investigation, cleaning and integration of their government information systems, and the actual government functions of serving the society and the public are gradually emerging.
Government affairs "zombies" are broken one by one.
The government system has been upgraded.
Since March this year, the Ministry of Transport has carried out three rounds of clean-up and integration, and the total number of information systems has been reduced to 50, and the number of service websites has been reduced to 23, of which 22 information systems all serve social enterprises or individuals, and 23 websites all provide government services to the society;
By the end of June, the number of websites of the national tax system had been upgraded to 923, a decrease of more than 60% compared with last year. Of the 70 provincial state taxation bureaus and local taxation bureaus in China, 6 1 completed the integration of tax portals, 62 online tax service halls linked to the homepage of the portal, and 59 completed the docking of tax portals with local government portals;
At present, the number of information systems of the Ministry of Culture has been reduced to 72, and the main information systems for the public are set on the government portal website of the Ministry of Culture, which is convenient for users to find and use;
It is understood that in recent years, the Ministry of Commerce has cleaned up five "zombie" systems and integrated and merged systems with similar functions on the basis of checking more than 20 original information systems one by one. By the end of last year, there were 42 information systems, and before the end of this year, it is expected that 28 information systems will be cleaned up and integrated. ...
If government services are to reach a new level, it is urgent to clean up the "zombie" system. According to the latest data from the State Council, at present, all departments in the State Council have completed the thorough investigation and started the work of cleaning up the "zombie" system.
In May, after the credit transportation website of the Ministry of Transport released the comprehensive credit evaluation results of national highway construction enterprises in 20 16 and the blacklist of highway overload control, the average daily visits rose sharply, reaching a peak of 72,550 times. According to the relevant person in charge, since March, the "zombie" system has been cleaned up three times. The average daily page views of the government websites of the Ministry of Transport were 165438+ million in May and 1.62 million in June, which strongly supported the management and social services of the transportation industry.
"In the concept of e-government, there are three points of' electronic' and seven points of' government'." Wang Youkui, deputy director of the Network Government Research Center of the School of Public Administration of Tsinghua University, believes that "in the government information system, electronic technology is the means and government service is the core. If we only pay attention to system technology and ignore the core government process and user needs, it will neither improve the efficiency of government affairs nor satisfy the public. "
Not only "easy to use", but also "easy to use"
Daily maintenance does not "fall behind"
Customs clearance is not the ultimate goal, but the significance is to make the information system glow with the vitality of serving the public.
At present, tax authorities at all levels in China have unified the tax entrance, gradually realized the effective integration of channels such as PC, mobile, WeChat, self-service terminal, entity tax office and 12366 hotline, and upgraded and built a brand-new service-oriented tax portal website.
The Ministry of Commerce has incorporated foreign-related network business information systems such as domestic trade, foreign trade, foreign investment, foreign investment cooperation and foreign aid into the "Unified Platform for Business Systems of the Ministry of Commerce", mainly serving enterprise users, with the number of users reaching 920,700.
These measures not only curb the "zombie" of information systems, but also allow the public to enjoy more thoughtful information services.
Government information system should not only be "available" but also "easy to use". Government services should adapt to the "internet plus" environment and social needs, start from the needs of users, improve the development and design, provide smooth user feedback channels, and promote the iterative update of information systems and various government service platforms.
Redundant construction is still a chronic disease.
A New Breakthrough of Resources "Going to the Cloud"
Although the upgrading of the government affairs system is constantly being optimized, experts point out that some grass-roots government and departmental websites overlap with each other, resulting in low operating efficiency, and some obviously can be replaced by the government websites at the next higher level but still manage their own operations, resulting in a waste of public resources. This is still a major problem in the development of government information system, and the promotion of intensive construction needs to be accelerated.
A few days ago, some media gave the evaluation list of 19 government app with high exposure in Guangzhou. Among them, the second-ranked government app "Qunshitong" was evaluated by many citizens as having completed a "counterattack". Previously, 20 15' s "mass communication" with the main function of booking social sports venues was reported by the media and questioned by many netizens as a waste of resources. Today, the application has attracted more than 300 social sports venues, covering Guangzhou 1 1 administrative district.
The counterattack of "mass sending" is worthy of praise. The previous spit also exposed the problem of low-level redundant construction of government apps. According to statistics, as of 20 16 and 12, there are 53,546 "gov.cn" domain names in China. Wang Fang, a professor at Nankai University Business School, believes that in some cases, certain layoffs will help improve the efficiency of enterprises. However, when the cost of wasting resources is too high, it is necessary to "slim down" government websites, reorganize administrative licensing matters, service matters and data assets, re-plan business modules and data flows, and streamline websites and systems on the premise of ensuring business applications.
"The construction of government information systems in the future cannot be separated from the' cloud'." On the one hand, intensive construction should promote the planning and construction of "government cloud computing center" to avoid "low-level government websites, government apps and data centers blooming everywhere", on the other hand, it should promote efficient docking and data migration between intensive systems, so as to maximize the value of high-quality government information systems and better serve the public and society.
These zombie websites need to be cleaned up so that ordinary people really have something to say.