1, CC: means that only the copied person knows about it; The copied person has no obligation to reply to the email. Of course, if the copied person has suggestions, you can reply to the email.

2. Bcc: In other words, the recipient doesn't know that the mail has been sent to BCC.

In addition, the sender should accept the main questions involved in this email and reply to it.

The arrangement of recipients in sending and cc should follow certain rules. For example, by department; From high to low or from low to high according to the position level.

Extended data

Email reply skills:

1, reply to the email in time. After receiving an important email from others, you often need to reply to them immediately. This is respect for others, and the ideal reply time is within 2 hours, especially for some urgent and important emails. ?

It takes a lot of time to process every email immediately. For some low-priority emails, they can be processed at a specific time, but generally not more than 24 hours. ?

If things are complicated and you can't reply in time, you should at least reply in time, saying, "OK, we are working on it, and we will reply in time as soon as we have the result, and so on." Don't keep the other party waiting, remember: reply in time, even if it's just to confirm the receipt.

If you are on a business trip or vacation, you should set up an automatic reply function to remind the sender so as not to affect your work. ?

2. Make a targeted reply. When answering questions in the reply, it is best to copy the relevant questions into the reply and attach the answers. Don't use simple, too straightforward, make necessary explanations, let the other party understand once and for all, and avoid repeating communication and wasting resources.

3. The reply shall not be less than 10. The other party sent you a long email, but you really only replied with the words "yes", "yes", "thank you" and "I know", which is very impolite. Anyway, add the word 10 to show respect. ?

4. Don't reply to the discussion of the same question many times, and don't build tall buildings. If the sender and the recipient reply to the same question more than three times, it can only show that the communication is not smooth and the explanation is unclear. At this time, we should communicate by telephone and other means before making a judgment. E-mail is sometimes not the best way to communicate. ?

For more complicated questions, multiple recipients frequently reply and express their opinions. The higher the email level, the longer the email will be, and it will be awkward to read. At this time, it is necessary to summarize the results discussed above, cut down and slim down, and highlight useful information. ?

5. Distinguish between reply and reply all (distinguish between individual reply and reply all). If only one person needs to know something, reply to him alone; If you make a conclusive response to the sender's request, you should reply again and let everyone know; Don't ask the other person to help you finish it. ?

If you are not clear about the questions raised by the sender, or have different opinions, you should communicate with the sender alone, and don't keep going back and forth to discuss with the sender in front of everyone. I'll tell you after the discussion. Don't often send emails to your boss with uncertain results. ?

Think twice before clicking "Reply to All"! ?

6. actively control mail?

In order to avoid unnecessary reply and waste of resources, some recipients can be designated in the text to reply, or the following sentences can be added at the end of the text: "All completed", "No action required" and "For reference only, no reply required".