Good communication skills, sales is to change people's work, and the process of sales is to communicate with customers. Communication ability is the essential foundation of shopping guide. With good communication skills, you need to be able to speak, speak, listen and watch.
1, your confidence, of course, is revealed from the inside out. When we face customers' doubts, we should also be confident, because sometimes customers are also testing. Salespeople must communicate with customers at their best.
2. Your image, a good image can stimulate customers' senses more powerfully and leave a deep impression on customers.
Your major can make your speech more convincing and gain the trust of customers more easily.
4, your way of speaking, try to keep the same frequency with customers, speak loudly, customers think you are strong, can't accept it, speak quietly, customers think you have no confidence in your products.
5, your sincerity, don't beat around the bush with customers, don't treat customers as "fools", treat every customer equally.