SPA massage standard 1. Full massage should last no less than 60 minutes.
In terms of specific service quality, it is required that the indoor temperature should not be lower than 26℃ and the water temperature should be controlled between 38℃ and 42℃ to avoid scalding customers' skin. In addition, the room has a natural and comfortable aromatic environment, background music and skilled and comfortable massage techniques, and the whole massage time is not less than 60 minutes.
Spa massage standard II. Foreign service personnel should be able to speak foreign languages.
For beauty service personnel, the standard requires that they should have the professional qualification certificate issued by the labor and social security department and the health certificate issued by the health department. Proficient in skin care, makeup and other skills.
The receptionist should be dignified, neatly dressed and enthusiastic, and be able to communicate with guests in Mandarin. Foreign service personnel should master one or two common reception foreign languages, of which English is the necessary language.
Spa massage standard III. The area of a beauty shop shall not be less than 30 square meters.
The standard has made specific requirements for the area of the beauty shop. The site area of small stores is not less than 30 square meters, the site area of medium-sized stores is not less than 120 square meters, and the construction area of large stores is not less than 300 square meters. Hotels, restaurants, etc. There is a beauty department with a site area of not less than 50 square meters.
SPA massage standard four, beauty cleansing towel one person.
Some hygiene requirements are specifically mentioned in the standard. For example, beauty shops should be equipped with disinfection cabinets and cleaning facilities, and the beds, stools, beauty tools, instruments, disinfection cabinets and cleaning facilities used should comply with relevant state regulations. Towels of different projects should be used separately, cleaned and disinfected, replaced regularly, kept clean and stored separately. There should be a special washing pool, towel disinfection pool, a beauty towel for one person and disposable slippers for customers. SPA hydrotherapy equipment should be disinfected before use, and the bath barrel is lined with a disposable bath barrel special bag, and all instruments should be strictly disinfected.
Spa massage standard 5. Valuable services must be recognized by customers.
The "Beauty Service Specification" also makes restrictive provisions on compulsory sales and fuzzy charges. The standard stipulates that beauty shops should clearly indicate their service items, charging standards, business hours and precautions in a prominent position in the store. The skin care products sold should be clearly marked. Any valuable service provided by operators to customers should be recognized by customers.