Legal analysis: fragile goods can also be sent, but they need to be packaged by themselves. If you are damaged in transit due to poor packaging, the courier company will generally not compensate you, and will give you a filler at most. If it is an especially expensive item and it is a glass product, you should communicate with the courier company in advance, buy relevant transportation insurance and pay a reasonable consideration, so that when the item is damaged, you can ask the courier company for compensation.

Legal basis: Article 20 of the Electronic Commerce Law of the People's Republic of China, e-commerce operators shall deliver goods or services to consumers in the manner and within the time limit agreed or promised with consumers, and bear the risks and responsibilities in the transportation of goods. However, unless consumers choose another express logistics service provider.