1 Work plan of Chinese medicine room

20 1 1 year is the first year of the twelfth five-year plan. In order to maintain the good momentum of the development of traditional Chinese medicine in our county and lay a foundation for the leap-forward development of traditional Chinese medicine in the Twelfth Five-Year Plan, 20 1 1 is formulated in accordance with the requirements of relevant provincial and municipal documents.

First, continue to carry out the Chinese medicine hospital management year activities with the theme of Chinese medicine characteristics.

In accordance with the unified arrangements of state administration of traditional chinese medicine and the Provincial Administration of Traditional Chinese Medicine, we will continue to carry out the activities of Chinese medicine hospital management year and strengthen supervision. According to the requirements of the Municipal Bureau, the county hospital of traditional Chinese medicine will strive to build a comprehensive outpatient building of10.2 million square meters by the end of the year, and at the same time, it should be arranged and arranged in strict accordance with the requirements of the relevant documents of the Chinese medicine management year to meet the acceptance with good quality and quantity. During the period, the Health Bureau will organize personnel to supervise the management of traditional Chinese medicine in county Chinese medicine hospitals for 2-3 times every year, and take this opportunity to radiate the management of traditional Chinese medicine to primary health institutions.

Two, actively participate in and pay attention to the pilot reform of public Chinese medicine hospitals.

Actively explore the establishment of a management system, operating mechanism and classified compensation mechanism that is conducive to the advantages of traditional Chinese medicine in public Chinese medicine hospitals. Pay attention to the progress of the pilot reform of public Chinese medicine hospitals and organize relevant personnel to visit and study in a timely manner.

Third, strengthen the work of Chinese medicine at the grassroots level.

Efforts will be made to promote the standardization of Chinese medicine in township hospitals and community health service centers, continue to strengthen the work of Chinese medicine in village clinics, and continue to improve the utilization rate of Chinese medicine in medical institutions at all levels. Vigorously promote the application of traditional Chinese medicine natural therapy and appropriate technology, implement classification promotion, and improve the promotion effect.

Four, strengthen the construction of key TCM specialties (special diseases).

County Hospital of Traditional Chinese Medicine, County Hospital of Traditional Chinese Medicine and Dabie Mountain School of Traditional Chinese Medicine should actively declare provincial and municipal key specialties and disease construction projects of traditional Chinese medicine. Other conditional township hospitals should also attach importance to and actively declare the construction of distinctive diseases of traditional Chinese medicine with distinctive influence, take county traditional Chinese medicine hospitals as the leader, organize experts to carefully review the submitted materials at the grassroots level, and conduct on-site evaluation. County-level Chinese medicine hospitals should actively and steadily carry out clinical pathway management.

Five, promote the quality service activities of traditional Chinese medicine nursing.

Carry out the "Guide to TCM Nursing Work in TCM Hospitals" and try to carry out the "Demonstration Project of TCM Quality Nursing Service" in medical institutions at all levels. County-level Chinese medicine hospitals should carry out high-quality nursing demonstration projects of Chinese medicine in no less than 2 wards according to the requirements of the Municipal Bureau.

Six, cultivate high-level and grassroots practical talents of traditional Chinese medicine.

Assist the relevant departments of provinces and cities to carry out the selection and training of clinical academic and technical leaders of traditional Chinese medicine in the Twelfth Five-Year Plan. Assist in the assessment of teachers and professionals, and assist in the management of rural doctors with expertise. Assist the standardized training of Chinese medicine residents.

Seven, strengthen the construction of traditional Chinese medicine in general hospitals.

To implement the opinions of the three ministries and commissions on strengthening the work of traditional Chinese medicine in general hospitals, county hospitals should further strengthen the construction of talent teams, infrastructure and rules and regulations in accordance with the Standards for the Construction of Clinical Departments of Traditional Chinese Medicine in General Hospitals, further improve the construction of traditional Chinese medicine departments, pharmacies and wards, and incorporate this work into the assessment system of general hospitals in accordance with the requirements of the Municipal Bureau.

Two-room work plan of traditional Chinese medicine

Looking forward to the coming 20xx year, we are full of hope and expectation. This year, our hospital will strive to build the "Dimethyl" hospital in an all-round way, which is a crucial year for stability, consolidation, development and growth. Therefore, this year we feel some pressure and difficulties, but we are full of enthusiasm and confidence. Specific to Chinese medicine, we believe that the following work needs further strengthening and efforts:

(A) to further strengthen management awareness. The specific measures are to further reduce the proportion of drug costs, expand the scope of services, and benefit from services, new technologies and medical care. We earnestly hope that under the care, support and guidance of hospital leaders and brother departments, the work of traditional Chinese medicine can go up a storey still higher.

(2) Strengthen the ideological construction of department staff, further enhance the service concept, and constantly improve the service attitude to satisfy patients. Doctors should take good care of their illness and improve the relationship between doctors and patients in order to retain more patients.

(3) Strengthen the internal management of the department. Strengthen the three basics training, lay a good foundation, strengthen the study of politics, laws and regulations and make records, and file the data completely; Earnestly study fourteen core systems and do a good job in hospital infection management.

(4) In the publicity work, make full use of various forms, combine with the actual situation of our hospital, publicize the overall function, medical scope, large-scale medical equipment, new projects and new obligations of our hospital thoroughly and widely, and promote the development of hospital obligations.

(5) Further improve the service process. Realize computer information management, reduce the burden of front-line doctors writing medical documents, make them devote more energy to medical rescue work, realize computer information management, improve the transparency of fees, provide fast fee settlement services, and further promote the care and harmony between doctors and patients.

(six) to strengthen humanistic care, ensure medical safety, improve patient satisfaction, and actively study health laws and regulations. Doctors and nurses are required to sit in offices less, enter wards more, and solicit opinions and demands from patients and their families more, so as to nip possible friction disputes in the bud. Internally, we should have the risk awareness of "being ready to go to court with every patient", carry out the medical safety awareness from beginning to end, and implement the medical rules and regulations in every link.

(seven) pioneering and innovative, science and technology. The situation is developing, hospitals are advancing, and Chinese medicine is only developing. There are many disciplines and diseases involved in our department, which need to be overcome, mastered and improved technically. We deeply realize that the development of Chinese medicine in our hospital needs the help and support of hospital leaders and employees. At the same time, we should also selectively participate in short-term training and academic exchange activities of various new technologies inside and outside the province to improve the level of general practice, and personnel need further study.

(eight) to strengthen the scope of study, improve the level of business. The professional quality and service consciousness of the staff in this department need to be further strengthened. There is no end to learning and no end to service. The key is to work hard with your heart and true feelings, and do everything under your feet and every link of everything. Encourage every employee to continue their studies. If the hospital and department conditions permit, it is suggested to send people with good basic quality to the higher hospital for further study in a planned and step-by-step manner.

(9) Pay attention to professionalism and improve efficiency. Our department is characterized by a wide range of disciplines, many difficult patients, frequent overtime work and frequent rest on holidays. However, we understand the nature of hospital work, so we work hard without pay. In the future, for the good development of the department, especially in the year of struggling for the development of the "Dimethyl" hospital, I hope the hospital leaders will give strong support from the aspects of staffing and medical equipment configuration.

The Chinese medicine department of our hospital is still in the development stage, and there is still a certain gap from the departmental standards of the "Dimethyl" hospital. The diligent, honest, active and fearless hospital leaders set an example for us to learn and provided us with a good development environment. All medical staff in our department must live up to the expectations of leaders, devote themselves to their work with great enthusiasm and confidence, and make contributions to the development of our hospital.

Work plan of Room 3 of Chinese Medicine Department

Over the past year, with the care and support of the party, government, army and nursing department of the hospital, the facilities in the ward of Chinese medicine have been greatly improved. In the new year, with the improvement of department conditions, higher requirements are put forward for nursing work. We should take this opportunity to continuously improve the quality of nursing service, strictly implement rules and regulations, deepen holistic nursing, strengthen professional technical training, highlight professional characteristics and build a high-quality nursing team.

First, strict management and effective coordination.

Under the leadership of the nursing department and the director of the department, we should be strict with ourselves from all aspects, take the lead in doing well the work of the department, especially the nursing work, manage boldly, and conscientiously implement the work systems of hospitals and departments to ensure the steady progress of the department's work. Actively cooperate with the director to do a good job in medical cooperation, and everyone should do a good job in medical communication; Find and solve some frictions and contradictions in time, enhance the cohesion of departments, and make Chinese medicine departments become a warm family; Let doctors and nurses work in a state of physical and mental pleasure, and also create a warm and harmonious hospitalization environment for patients.

Second, take patients as the center, advocate humanized service, strengthen nurse-patient communication, improve patient satisfaction and avoid nursing disputes.

1. The nurses in the office class sincerely receive the newly admitted patients and send them to the bedside, and take the initiative to provide admission education and health education to the patients and their families.

2. Ask the nurse in charge to communicate with patients and their families every day, including health education, to understand the patient's condition, life needs, the effect and reaction after medication, etc. Nurse-patient communication can shorten the distance between nurses and patients, and it is the prerequisite and necessary condition for doing all kinds of nursing work well.

3. Seriously implement the notification procedures before and after clinical treatment, respect the right to know of the patients' families, and relieve their concerns.

4. Hold a symposium on holidays every month, distribute patient satisfaction questionnaires, praise and encourage nurses with high service quality, and criticize and educate nurses with poor service quality.

Third, further optimize the staffing and strictly follow the nursing workflow.

The sickbeds and personnel groups in the department are more scientific and detailed, with 4 responsible nurses and 1 responsible team leader. The responsible nurse is in charge of 6-8 beds, and at least 3 responsible nurses and 1 responsible team leader are guaranteed to be on duty every day. The responsible nurse should not only manage her patients well, but also manage her patients well, and do a good job in basic nursing, health education and treatment. The responsible team leader supervises the implementation of basic nursing and health education for patients in this group every day.

Fourth, promote the corresponding basic nursing services.

Graded nursing care was given to patients in strict accordance with the nursing level. Give life care to those who can't take care of themselves; For those who take care of themselves, help them take care of themselves; Remind and guide people who can take care of themselves to complete life care. In order to better serve critically ill patients, we specially purchased a 1 bed shampoo basin this year.

Fifth, improve the performance appraisal system and mobilize the enthusiasm of nurses.

Since the implementation of quality nursing, the responsible nurses in our department have kept a small notebook to record the patients' 10 knowledge, reflections and demands at any time. Nowadays, many patients are willing to find their own nurses to solve some problems in life, and patient satisfaction has been rising.

Six, regular and irregular nursing quality inspection, to maintain the continuous improvement of nursing quality.

1, give full play to the role of nursing quality control team, conduct quality inspection every week, find problems in time, correct and deal with them in time.

2, every month on the quality control team, the head nurse quality inspection, nursing department quality inspection feedback information comprehensive analysis, find out the reason, formulate feasible corrective measures, and check the implementation of the rectification.

Seven, strictly implement the three basics and three strictness training plan to improve the overall quality of nursing staff.

1, according to the "three basics and three strictness" training plan, train nursing staff at all levels, and organize theoretical examinations and technical operation examinations every month.

2. Ask the nurse questions during nursing rounds, including basic theoretical knowledge, professional theoretical knowledge and nosocomial infection knowledge.

3. Make use of the morning meeting to ask questions about the core system of hospital nursing, so that every nurse can master and seriously implement it.

Seven, nursing safety is the key.

1, link monitoring of nursing staff: strengthen the management of newly transferred nurses and thoughtful and emotional nurses, and make key explanations and follow-up. Do a good job in nursing safety management, reduce medical disputes and hidden dangers of medical accidents, and ensure the safety of patients seeking medical treatment.

2. Patient monitoring: the newly admitted, newly transferred, critically ill patients and patients with potential medical disputes should be supervised, inspected and monitored.

3. Time monitoring: during holidays, weekends, busy work, fatigue time and shift change, supervision and management should be strengthened.

4. Nursing operation link monitoring: transfusion, blood transfusion, injection and various allergy tests. Although it is daily work, if there is a problem, it is a matter of life and death, which is the focus of monitoring in nursing management.

Eight, improve the quality of nursing service, enhance the sense of responsibility.

Cultivate nursing staff to establish a patient-centered concept, take the patient's voice as the first signal, take the patient's needs as the first need, take the patient's interests as the first consideration, and take the patient's satisfaction as the first standard. Strengthen the consciousness of active service, quality and safety, improve the communication skills between nurses and patients on the basis of further standardizing nursing operations, promote the improvement of nursing quality and ensure the safety and effectiveness of nursing work.

Work plan of Room 4 of Chinese Medicine Department

First, the basic situation of the hospital

The hospital has 35 employees, including temporary workers 13, and 30 open beds. On the basis of the original clinical departments, acupuncture and physiotherapy departments have been added this year. It was at the end of last year that the Department of Traditional Chinese Medicine of Yunnan Provincial Health Department issued the construction project of specialized diseases in our hospital. According to the requirements of the superior, the implementation plan of specialization construction of traditional Chinese medicine hospitals in * * county was formulated, which identified the development path, formed its own advantages and characteristics, continuously improved the professional and technical level, and gradually formed the pattern of "people without me have my advantages, people are superior to me, and people are new and talented", which won the praise of the majority of patients and the recognition of higher authorities. There were no medical accidents in 20xx years, the emergency response ability and rescue ability of critically ill patients were obviously improved, and more and more diseases were treated, so the hospital showed a good development momentum.

Two. Working in 20xx years

1. Medical income is increasing year by year. Compared with last year, both outpatients and inpatients have increased. As of June 65438+February 10, the number of outpatient visits was 3775 1, up by 3 1.5% year-on-year, and the number of inpatients was 525, up by 1 10% year-on-year. The total business income for the whole year is 6544.

2. Further strengthen the construction of industry style. Take the building of a clean and honest government as a long-term task, strengthen leadership, establish and improve various rules and regulations, and supervise and restrict each other. We will extensively carry out education on socialist concept of honor and disgrace and medical ethics, and incorporate them into education, assessment, promotion and appointment, and various rewards and punishments. 165438+ 10, our hospital installed a computerized hospital management system by self-financing, simplified the service process as much as possible, strictly implemented the one-day list system of outpatient and inpatient expenses, and inquired about medical charges and drug prices, improved the transparency of medical charges, and respected patients' right to know, choose and supervise, making hospital management more scientific and standardized.

3, seriously carry out the "new rural cooperative medical care" work. Our hospital attaches great importance to the new rural cooperative medical system, which is directly managed by a vice president. In order to meet the requirements of participating farmers for medical treatment, under the call of the joint management office of the Health Bureau, unified bidding and procurement of drugs were realized. Strictly implement the new rural cooperative medical system policy, consciously abide by various rules and regulations, constantly create conditions, make the reduction and exemption procedures convenient and fast, earnestly publicize the reduction and exemption situation, take the initiative to accept the supervision of the masses, and let farmers really get benefits.

4. New progress has been made in the construction of specialized diseases. Efforts have been made to cultivate and enrich the established departments of gastroenterology, dermatology, anorectum and cosmetology, and the newly added acupuncture physiotherapy center has been a hit. In order to improve the level of diagnosis and treatment, we actively improve and create conditions, give appropriate tilt in financial, material and human resources, and make it gradually mature. The outpatient ward and consulting room were renovated, and the business backbone was sent to provincial and municipal hospitals for further study, which improved the overall service function and level of the hospital and promoted its all-round development.

5, infectious disease management work steadily. Our hospital still puts the prevention and control of infectious diseases in the first place, often organizes the study of prevention and control knowledge, strengthens the communication and coordination of disease control departments, standardizes internal management and establishes relevant management systems. According to the requirements of superiors, careful organization and reasonable arrangement may lead to a virtuous circle.

6. Actively strive for project funds, speed up infrastructure construction, and strive to achieve sound and rapid development. Organized and compiled the feasibility demonstration report of the inpatient department project of * * County Hospital of Traditional Chinese Medicine, and reported this report to the Municipal Development and Reform Commission in July, and incorporated it into the planning as soon as possible. 165438+ 10, the state expanded domestic demand to promote steady and rapid economic development, and the competent authorities attached great importance to it, seizing opportunities and seeking development. The main leaders personally went to the provincial and municipal development and reform departments to actively report the hospital project application, and strive to issue project construction funds next year to lay a solid foundation for hospital development.

7, community health service work in a healthy and orderly manner. Our hospital attaches great importance to this work, combined with the actual situation of our county, set up a hospital community service leading group, and defined the work content, requiring the formulation of relevant management systems. The service center conducted surveys and physical examinations in the county bureau of retired veteran cadres, Yuanmen community and Bishan community, and established 1000 personal files and health files and 100 chronic disease management files for residents. At the same time, publicity was made to the society by distributing leaflets, posting health education slogans, blackboard newspapers and oral publicity, which laid the foundation for further service. In order to introduce new service concept and improve service level, our hospital actively responded to the call of superiors and sent medical staff to Kunming on 10/3 on October 3 to participate in the13 community service development forum. In the face of difficulties, our doctors did not shrink back, but tried to do a good job in residents' ideological work, patiently explained it, made residents understand the significance and benefits of community health service, and emphasized that community health service is the concrete embodiment of the party and the government doing practical things and doing good things for residents.

Under the guidance of Deng Xiaoping Theory, we should conscientiously practice Theory of Three Represents, fully implement Scientific Outlook on Development, conscientiously study, publicize and implement the spirit of the Party, continue to seriously and persistently improve the quality of medical services, and implement them step by step according to the development plan of the hospital and the spirit of the national supporting documents, so as to truly strengthen the internal quality, shape the external image and strengthen the management, and make the hospital reach a new level and a new step. Focus on the following aspects.

1, earnestly study and implement the responsibilities of hospitals at all levels, and gradually establish and improve various rules and regulations. Our hospital will collect all kinds of job responsibilities and rules and regulations at all levels, and prepare a book for every employee in each department for them to learn and master. People who go to the wall should go to the wall. This work is very important, and it is the basis of doing a good job in the hospital. We must do a good job. Mobilize the staff of the whole hospital to learn and master, conduct assessment and inspection, and truly implement it in work practice, so as to institutionalize and standardize the work.

2. The construction area of the newly-built inpatient building is 2,250 ┫, and the construction area of the community health service center is 1 0,000 ┫. The project planning and declaration work has been done well in the early stage, and it has been reported to the leaders and relevant departments quickly, so as to win the support of the leaders and relevant departments and their society, set up a special hospital construction leading group, overcome various difficulties and strive to start construction as soon as possible. It will be possible when the hospital is expanded.

Work plan of Chinese medicine room 5

First, strengthen the on-the-job education of nurses and improve the comprehensive quality of nursing staff.

(a) in accordance with the standardized training of nurses and nurses in-service continuing education implementation plan, do a good job in the training and assessment of nurses' "three basics" and specialist skills.

1, focusing on strengthening the assessment of new nurses, hired nurses and junior nurses, and strengthening the awareness of learning. The nursing department plans to strengthen basic nursing knowledge in the first half of the year and increase the number of examinations until it reaches the standard.

2. Strengthen the training of specialized skills: each department formulates the assessment plan of specialized theory and skills training within the cycle, and organizes 2-3 examinations every year. Theoretical examination should have examination papers, and the head nurse should organize a closed-book examination, which requires practical results and is not a mere formality, laying a solid foundation for training specialist nurses.

3. Basic skills assessment: Nurses who are standardized training objects must all meet the standards in 16 basic skills during the year, and the assessment needs to be randomly tested in actual work. Nurses at other levels plan to arrange an operation exam and two theoretical exams.

4. Strengthen the study and mastery of relevant knowledge, organize an actual examination of rules and regulations, combine theoretical examination with clinical application, and check the implementation of compliance with rules and regulations.

(2) Strengthen the study of humanistic knowledge and improve the overall quality of nurses.

1, organize the study of hospital service etiquette culture, strengthen nurses' awareness of modern nursing culture, discuss it at the head nurse level first, and then carry out quality improvement activities in the whole hospital after reaching the knowledge of * * *, and formulate training plans and specific implementation plans.

Arrange lectures in the whole hospital and try to learn nurses' social etiquette and professional service etiquette by sending them out and inviting them in. Carry out a nurse etiquette competition, use the "5. 12" Nurses' Day to set off an activity month of learning etiquette and stressing literacy, and organize an entertaining holiday party.

(3) update professional theoretical knowledge and improve the technical level of specialized nursing. The development of nursing level and medical technology is unbalanced, and the head nurses in various departments organize to learn professional knowledge. In case of developing new technology projects and special diseases, we can update our knowledge and skills by inviting doctors to give lectures, searching documents, organizing nursing rounds by the nursing department, and discussing nursing consultations. At the same time, some nurses are sent out for further study in a planned way to improve their academic level.

Second, strengthen nursing management and improve the management level of head nurses.

(1) A hospital head nurse management class was held at the beginning of the year, mainly to update management concepts, management skills and cultivate humanistic spirit in nursing service, the current social demand for nursing service, the prospect of nursing work in the new year and the emotional exchange of head nurses.

(2) Strengthen the assessment of head nurses' target management, combine monthly assessment with year-end assessment, and link the nursing quality of departments with the assessment of head nurses.

(3) Promote the exchange of learning between head nurses and departments, organize mutual inspection of nursing quality every quarter, and hold an exchange meeting of head nurses' work experience to improve the level of nursing management.

Third, strengthen the process control of nursing quality to ensure the safety and effectiveness of nursing work.

(1) Continue to implement the two-level management system of nursing quality, especially to cultivate and improve the head nurse's ability to find and solve problems, and at the same time give play to the quality control role of the quality control team of the department, clarify their respective quality control points, enhance the awareness of all staff to participate in quality management, and improve the quality of nursing.

(2) Establish inspection, evaluation and feedback system and establish traceability mechanism. Nurses often go deep into various departments for inspection, supervision and evaluation. The evaluation method is to evaluate nurses on the spot, check patients, check records and listen to doctors' opinions, find problems existing in nursing work and put forward rectification measures.

(3) Further standardize the writing of nursing documents, starting from the details, strengthen the three-level evaluation system of quality controller-head nurse-nursing department for each nursing document, regularly analyze and improve the defects of nursing records, increase the weight of deduction points for defects in discharged medical records, and emphasize that unqualified nursing documents will not be filed. At the end of the year, nursing documents were rated as the first, second and third in the group.

(four) to strengthen the safety management in the process of nursing:

1, continue to strengthen the three-level monitoring and management of nursing safety. Departments and nursing departments conduct monthly investigation of nursing safety hazards and do a good job in attribution analysis of nursing errors, defects and nursing complaints, and analyze the reasons, lessons to be learned and preventive improvement measures from the perspective of themselves and departments. The management and personal responsibility of the head nurse shall be investigated for the departments and individuals with the same recurring problems.

2. Strictly implement the check system, emphasize the second check in place, strengthen the management of nursing students, clarify the responsibility of teachers' safety management, and put an end to serious mistakes and accidents.

3. Strengthen the head nurse's awareness of routine inspection of the hardware facilities of the department, strengthen the performance and safety inspection at ordinary times, timely find problems and maintain them in time to keep the equipment in good condition.

Fourth, deepen family services and improve service quality.

(1) On the basis of training nurses' daily etiquette, further standardize nursing operation terms and nurse-patient communication skills. Cultivate nurses and establish a good professional image.

(2) Pay attention to the collection of nursing service demand information. The nursing department obtains patients' needs and feedback information by understanding the opinions of return visit cards, talking with outpatients and inpatients, issuing satisfaction questionnaires, etc., and puts forward improvement measures in time, at the same time encouraging nurses to work and mobilizing their work enthusiasm.

Five, do a good job in teaching and scientific research

(1) Designate nurses with the title of nurse or above to be responsible for the teaching of interns, hold regular review meetings, and listen to the opinions of teachers and interns.

(2) The head nurses in all subjects are the general teachers, pay attention to the teaching work, regularly check the teaching attitude, sense of responsibility and professional level of the teachers, arrange small lectures, understand the completion of the internship plan, and do a good job in theoretical and operational examinations.

(3) The nursing department should do a good job in pre-job training for interns, check the teaching quality of the next department from time to time, and organize an excellent teaching teacher selection activity before the end of each internship.

(4) Enhance scientific research awareness and strive to introduce or carry out 1-2 new technology projects during the year.

(5) Plan and make the nursing garden network, upload the nursing trends in our hospital, deliver the nursing learning materials in time, give full play to the spatial advantages of local area network, and enrich the study life of nurses.