Hello, first of all, thank you for your support to China Telecom. According to your description, if you think your broadband network speed is slow, please check and judge according to the following steps:

(1) Connecting a computer directly to an ADSL cat or local area network, that is, excluding interference factors from other computers and devices in the network, will slow down your network speed. If the network speed is normal, it may be slowed down due to network equipment failure or the use of multiple computers.

(2) Turn off the wireless function of your ADSL cat or router and other network devices to prevent others from stealing or attacking your wireless network, thus reducing the network speed. If you need to use the wireless function, you need to set a wireless password and change it regularly.

(3) Shut down the background programs on the computer, especially some P2P download software, which is "stealing" your network bandwidth. It is recommended to close some unfamiliar processes.

If you need to check the bill and pay the phone bill, please go to the online business hall of Anhui Telecom. Wish you a happy life!

I hope my answer will help you and be adopted by you!