Summary of dermatological work 1
Time flies, and in a blink of an eye, I have been working in the hospital for more than a year. Under the correct leadership of the head nurse and the director of dermatology, with the close cooperation and support of my colleagues, I adhere to the service concept of "patient-centered", do a good job in nursing, conscientiously complete my own work tasks, strictly abide by the rules and regulations of the hospital, strictly abide by the duties and obligations of nurses, and serve the people wholeheartedly. As a new oral nurse, I am well-deserved.
In the past year, although I was just a little ordinary nurse, I treated every patient I could come into contact with with with my heart in my ordinary job! In my dictionary, there will never be a distinction between rich and poor. I treat everyone who comes to us with my heart, put my enthusiasm and energy into it, really think what they think and worry about what they are anxious about. Every gentle word, every kind greeting, every careful treatment and every smile filled my heart. Although the nursing work is trivial and ordinary, sometimes I am really proud of myself and enjoy the glorious title of "angels in white".
My hands, my smile and my kindness make the world warm! Although they can't remember my name, although they don't know my efforts, although they don't understand my hard work, the gift of roses has a lingering fragrance, so I am very happy!
People are always maturing and growing. If I was so impetuous and shaky yesterday, I am more mature and steady today, with a new interpretation of nursing work, a clearer understanding of my responsibilities and burdens, and a better and more focused service for every patient. Oral nurse in the past year, I thank every colleague I have worked with and every teacher who has taught me. Thank you for your kindness, for meeting and knowing each other like this, for your kindness and beauty, and for letting me live in such a warm family! I hope that next year, we can fight side by side, * * * usher in a better life and * * * create a more brilliant future!
Summary of dermatology II
In this year, with the care and education of hospital leaders, the guidance and care of department directors and the help and support of colleagues, I quickly adapted to and entered the new role of a doctor in the new environment, and successfully completed this year's task. In this process, I have made great progress in politics, work and study. Over the past 20 years, under the leadership of the hospital party group, we have been adhering to the spirit of creating a safe, harmonious and assured hospital, closely focusing on the overall development of the hospital, earnestly carrying out various medical work, and fully fulfilling the duties of attending doctors.
First, strengthen political business study and constantly improve their own quality.
Over the past year, I have been able to actively participate in various learning activities organized by the hospital, systematically study the spirit of creating a safe, harmonious and assured hospital, and always maintain a high degree of ideological and political consistency with the hospital party Committee. At the same time, adhere to the principle of applying what you have learned and achieving something, and organically combine study with work, so that study and work can promote and improve each other. In particular, by participating in various selection activities organized by the hospital, we can find the gaps, problems and deficiencies in comparison with the advanced ones, and have greatly improved our thinking, style, discipline, work standards, work quality and work efficiency.
Second, do a good job in medical work seriously and responsibly.
"Healing the wounded and dying" is the bounden duty of medical workers and an important part of social civilization. The progress of medical news plays an irreplaceable role in social development. Therefore, I am responsible for history, hospitals and patients.
Coupled with the actual work so far, I have a lot of thoughts and feelings about the work. Here I will make a simple statement about my political thoughts, moral cultivation, work style and medical technology in Zhuxi over the years:
Third, study hard and constantly improve the level and quality of political theory.
Politically, we should always adhere to the Party's line, principles and policies, seriously study Marxism-Leninism, the theory of harmonious society and the report of the 17th National Congress of the Communist Party of China, deeply understand the spirit of Comrade Hu's speech, and take it as our ideological program and action guide. Make full use of TV, computers, newspapers, magazines and other media to pay attention to the situation at home and abroad, learn all kinds of scientific theoretical knowledge, laws and regulations and the party's policies, understand the spirit of major meetings at higher levels, always keep in line with the party and leaders politically and ideologically, ensure that they do not deviate from the correct track in practical work, always adhere to the leading ideology of serving the people wholeheartedly, persist in reform and development, constantly improve the level of political theory, and actively and at the same time, by seriously studying the relevant national medical and health policies, Always bear in mind the purpose of serving the people, clarify your responsibilities, and try to guide practice with theory according to the actual situation in work and objective facts, constantly sum up experiences and lessons in practice, and solve problems encountered in work in combination with your own work.
Four, fulfill their duties, pay attention to their own moral cultivation
When I entered the sacred military medical school in June, 2000, I solemnly swore at the students' meeting: "I volunteer to devote myself to medicine, love the motherland, be loyal to the people, abide by medical ethics, respect teachers, observe discipline, study hard, be tireless, strive for perfection and develop in an all-round way." I am determined to do my best to eliminate human diseases, help improve health, safeguard the sanctity and honor of medical skills, save lives, and work tirelessly and persistently. Strive for the development of medical and health undertakings in the motherland and the physical and mental health of mankind for life. "Today, I still keep it in mind and continue to work hard. Doctors are benevolent, and there is no virtue. Great doctors have souls, and they are endless. Medical ethics is one of the important contents of doctors' ideological cultivation. The ancients called "medicine is benevolence", and benevolence is also, which means that medicine is a life-saving skill for the living. To be a veritable doctor, you should not only have the spirit of being highly responsible for patients, but also have the idea of serving the people wholeheartedly, and you should also have all the qualities of serving patients. I have never confiscated red envelopes and drug kickbacks since I worked. Rejecting red envelopes is not only a hospital regulation, but also a doctor's professional ethics. However, as a dermatologist, I know that the heavy weight entrusts patients with respect for doctors and trust in life. Treating diseases without pay, regardless of personal gains and losses, and focusing on saving people's suffering are virtues that doctors have always advocated. Only by doing this can we live up to the white coats we wear and be worthy of the title of "angels in white".
Five, develop a rigorous, meticulous and hard work style.
At work, I deeply understand the qualities that a qualified doctor should possess. To be a good doctor, you must first have a high sense of responsibility and a serious work style. At the same time, we should have a high degree of sympathy for our patients, care about your patients, and always think of them everywhere. We shouldn't say "you can't do it" or "you can't cure the disease" to any difficult or dying patient ... but we should help them win first. Especially for patients in our dermatology department, I have a deep understanding. When receiving counseling, we should communicate with patients more before treatment, ask about their illness in detail, explain their doubts about the disease in detail, and even understand their family environment, financial difficulties and other family-related matters. Before and during the treatment, I should check the change of my condition and deal with it in time. In this way, you will win the trust of patients under the care of relatives, let patients and their families know and understand our doctors' work on some routine complications before and after treatment, and also prevent a large part of medical disputes. In addition, there should always be a feeling of "walking on thin ice" at work. Personally, I feel that this is a sense of responsibility in the face of the most precious life of patients, so you should never take it lightly or carelessly, because you are facing the most precious life of patients. Only by maintaining a good work style can we share weal and woe: "Doctors are bitter, but patients are willing to come".
Six, study hard and constantly improve professional skills.
Since my work, I have deeply realized that a qualified dermatologist should have rich theoretical knowledge and superb professional skills in addition to the above qualities, which is the premise of becoming an excellent dermatologist. Appointed by the leaders of the original hospital in 20_, I studied in dermatology and urology in Taihe, studied under Director Zhou Hui and Dr. Yao Qisheng, and returned to China with excellent results. Actively participate in the academic conferences and training courses organized by "provincial annual meeting and municipal annual meeting", listen to the academic lectures of famous experts and scholars in the province and even the whole country, strive to improve their professional level, constantly strengthen their business theory study, learn about health knowledge through reading subscribed business magazines and books, and take down relevant reading notes immediately to enrich their theoretical knowledge. By constantly learning new medical knowledge, new progress in medical technology and related disciplines, we can broaden our horizons and broaden our knowledge. We always insist on guiding our business work with new theories and technologies, and we can master the diagnosis and treatment of various difficult diseases and complications and the application of topical drugs in dermatology, such as psoriasis and eczema. Blocking therapy for neurodermatitis.
Although beautiful flowers will fade, the moment of blooming is worth appreciating. Create beautiful things at a beautiful time, and life will be full of meaning.
Summary of dermatological work 3
Time flies, time flies. In a blink of an eye, I have worked in hospital dermatology for more than a year. Looking back on the past year, I can't help feeling a lot. With the help of leaders, the efforts of colleagues and my own active efforts, I successfully completed my work, which has experienced extraordinary tests and tempering. I am very grateful to the hospital for giving me this growth platform, so that I can continue to learn and progress in my work and gradually improve my quality and talents. The following is a summary of my work this year.
I. Work attitude and ideological work
I am keen on my job, I am strict with myself, I am strict with myself, I am in a correct position, and I have always maintained a "modest, cautious and self-disciplined" working attitude. With the care and training of leaders and the help of colleagues, I will always study hard, be proactive, strive to improve myself, always work hard, earnestly complete the task, fulfill my post responsibilities, adhere to my ideals, strengthen my beliefs, constantly strengthen my study and strengthen my knowledge of dermatology!
Second, the clinical operation, work feeling
Every good doctor should have a clear understanding of his work and be familiar with and skilled in his work. Diligent, conscientious, down-to-earth, clinical operation also needs to be rigorous and meticulous, which requires me to be familiar with and understand the clinical operation process and have strong theoretical knowledge. We should not only have an understanding of clinical operation, but also have the ability to cope with accidents and complete various tasks assigned by leaders.
Because of my limited ability, I can't do everything right, so I also have many shortcomings and deficiencies in the work process, and I am still slightly lacking in the principles of clinical operation and work skills, but these will make me work harder, learn from others modestly, improve my work ability as much as possible, let myself play a role in my post, complete my work faster and more efficiently, and have important interpersonal relationships with other colleagues. Because a person's ability is limited, the success of anything depends on the collective wisdom, so uniting colleagues is the premise of successfully completing the tasks assigned by the leaders, which is not only a matter at work, but also in daily life, so uniting other colleagues is not only a personal matter but also a work obligation!
Third, review the past and look forward to the future.
Regarding the gains and losses in the past, I will absorb favorable factors to strengthen my work ability and eliminate unfavorable factors in my future work. One year's work has made me make continuous progress on the road to becoming a qualified dermatologist. I believe that through my efforts, the cooperation of colleagues and the guidance of leaders, I will become an excellent doctor and give full play to my personal ability. I would also like to thank the leaders for giving me a suitable post and making my due contribution to the hospital. Although I haven't done enough this year, I believe I will continue to work hard in the future. I believe that as long as I am in my post for one day, I will do my best and put all my energy and ability into my work. I believe I can do it well!
Summary of dermatological work 4
In 20 17, under the correct leadership and guidance of the county party Committee, the county government and the health administrative department, our hospital conscientiously studied and implemented the spirit of the Fifth Plenary Session of the Tenth Central Committee of the Communist Party of China, and under the guidance of the important thought of "_" and Scientific Outlook on Development, carried out in-depth activities of hospital management year and safety production year of traditional Chinese medicine, actively promoted the activities of "building cadres' work style" and striving for Excellence, and adhered to patient-centered and quality-centered management and strengthened management. The workload of outpatient service reached person-times, and the number of inpatients increased by% and% respectively compared with 20 16. The running water income of business reached10,000 yuan, an increase of% over the same period of 2065,438+06. The satisfaction rate of medical service reached%, and no medical accident occurred.
First, strengthen the scientific management of the hospital, and the two benefits will reach a new level.
(1) Carry out self-examination and evaluation according to Detailed Guidelines for Hospital Management Evaluation, pay special attention to the implementation of 14 core system and continuous improvement measures for departmental work, and further strengthen the quality management system of hospitals and departments. Adhere to the system of weekly inspection and monthly evaluation of link quality and terminal quality led by hospital leaders and participated by functional departments and technical backbones, release quality control information bulletin every month, and strictly reward and punish. In order to improve the first-class rate of medical records and surgical safety, the quality management system of inpatient medical records and the surgical safety verification system have been formulated and promulgated successively. Accept the inspection and evaluation of state administration of traditional chinese medicine Hospital Management Year on behalf of Hebei Province. The inspection and evaluation team conducted on-the-spot inspection and gave high praise to six key contents of our hospital, such as measures to give full play to the characteristics and advantages of traditional Chinese medicine, staffing, construction of clinical departments, construction of key specialties, management of pharmaceutical affairs of traditional Chinese medicine and construction of traditional Chinese medicine culture.
(2) continue to do a good job in the "three basics" training and backbone training of health technicians. Organized special business lectures, sent more than 10 health technicians out to attend special academic (conference) lectures, and sent 10 health technicians such as gynecology, pathology, anesthesia and X-ray to the Second Provincial Hospital for further study.
(three) to strengthen the construction of departments, update medical equipment, promote the project. Since 2065438+2007, more than RMB10.2 million has been raised, and fully automatic hemagglutination analyzer and fully automatic five-classification blood cell analyzer have been purchased for the clinical laboratory. The pathology department purchased an automatic dyeing machine; Radiology department updates CR and remote gastrointestinal digital system; Replaced the laser camera for CT room; Replace the radiotherapy room with a new cobalt source; Lung function detector was purchased for functional department, photoelectric therapeutic instrument, meridian level meter, magnetic vibration hyperthermia instrument and other equipment were purchased for acupuncture and physiotherapy department, five sense organ examination and amblyopia treatment equipment were purchased for otorhinolaryngology department, and insulin pump, percutaneous jaundice instrument, infant incubator and other equipment were purchased for clinical department, which improved the quality of medical technical examination and increased the project development. Vertebroplasty in trauma department to treat compression fracture, radical hysterectomy in obstetrics and gynecology department, minimally invasive tooth extraction technology and extraoral surgery in stomatology department with the support of experts, successfully rescued 1 case of sudden cardiac death in cardiology department, further improving the level of diagnosis and treatment and two benefits. The diagnostic coincidence rate reached 98.5%, the bed utilization rate reached 82%, the workload of each department increased obviously compared with 20 16, and the running water income exceeded 20 million yuan.
Two, strengthen the connotation construction of traditional Chinese medicine, and strive to highlight the characteristics of traditional Chinese medicine.
(1) Since the beginning of this year, the hospital has organized relevant professionals to go to Liuzhou Chinese Medicine Hospital in Guangxi to learn the experience of building a specialty of spleen and stomach diseases, Rongcheng Chinese Medicine Hospital in Shandong Province to learn the experience of building a specialty of low back and leg pain, and Shexian Chinese Medicine Hospital in Handan to learn the experience of building an advanced county of traditional Chinese medicine, so as to broaden their horizons and enhance their confidence in building a specialty.
(2) To formulate and issue "Several Opinions on Giving Full Play to the Characteristics and Advantages of Traditional Chinese Medicine", edit and issue the document state administration of traditional chinese medicine 1 1, and organize the study seriously. Each clinical department determines 1-2 specialties (special diseases) and 1 subject leaders. This year, dermatology specialty and neck, shoulder, back and leg pain specialty were identified as municipal key specialties of traditional Chinese medicine by the municipal bureau, and a new specialty of sleep disorder was established. For the first time, the utilization rate of Chinese herbal pieces was included in the quality control content of the department, and those who failed to meet the standards were given a notice of punishment, which was also included in the annual assessment content of Chinese medicine personnel. Those who fail to reach 60% of the hospital assessment standards shall not be promoted to a higher level of professional and technical positions, and shall be punished at the end of the year. The utilization rate of decoction pieces increased by 0.5% compared with the same period of last year.
(3) hold a seminar on Chinese medicine in the hospital to exchange and discuss how to carry out professional construction and learn from each other's experiences and practices. In addition, since this year, all clinical departments have been equipped with commonly used Chinese medicine treatment instruments.
Establish a special register and actively carry out non-drug Chinese medicine treatment of common diseases and frequently-occurring diseases. Stroke specialist to carry out Chinese medicine foot bath fumigation, acupoint catgut embedding; Medical application and moxibustion are carried out in the specialty of spleen and stomach diseases; Pain department to carry out small needle knife; The physiotherapy department applies plaster; Traditional Chinese medicine facial mask, traditional Chinese medicine sachet and traditional Chinese medicine treatment rate have all been improved to some extent.
(four) conscientiously do a good job in the construction of traditional Chinese medicine hardware facilities. According to the requirements of the higher authorities, this year, 80 square meters of traditional Chinese medicine dispensing room and 20 square meters of traditional Chinese medicine decocting room were expanded, three warehouses of traditional Chinese medicine, western medicine and Chinese patent medicine were set up respectively, new storage equipment was replaced, and various working systems were improved. The number of TCM diagnosis and treatment equipment basically meets the requirements of higher authorities.
(5) Some specialist (special disease) construction projects have achieved good results. The department of neck, shoulder, back and leg pain has treated more than 7,000 patients inside and outside the county with comprehensive therapies such as drugs, intervention and surgery, and earned more than 600,000 yuan. Dermatology specialist has treated more than 8,000 patients with various skin diseases with integrated traditional Chinese and western medicine, earning more than 700,000 yuan, which has formed a certain influence inside and outside the county, and the specialist project has begun to take shape. Diabetes specialist relies on experts to carry out diabetes day and health education once a month, and manages more than 80 patients. Since the establishment of Sleep Disorders College more than four months ago, more than 400 patients have been treated, and good social and economic benefits have been achieved.
Third, strengthen the construction of medical ethics and continuously improve services.
(1) The hospital has set up full-time doctors to provide wheelchairs, stretchers, drinking water and consulting services for patients with mobility difficulties free of charge. The two departments of the hospital and the obstetrics and gynecology department volunteer to carry out diabetes and pregnant women's health education classes, check blood sugar and conduct pregnancy tests free of charge, and popularize the knowledge of disease prevention and health care during pregnancy, which is well received by patients and pregnant women. The hospital has organized technical backbone 160 person-times, provided free clinic service for the masses in rural nursing homes, volunteered to carry out health checkups for retired cadres for 9 consecutive years, and held regular public holiday forums and supervisors' forums to solicit opinions and suggestions.
(2) Efforts were made to reduce patients' medical expenses, and centralized drug procurement in Xingtai City was seriously implemented, and 10 bidding varieties were purchased successively. Clinically, we insist on replacing expensive drugs with ordinary drugs, strictly and rationally use antibacterial drugs, and strictly implement the addition rate stipulated by superiors. Some medical technology inspection items are below the standard fees, and some rural patients and poor patients are given bed fees, surgery fees, treatment fees and medical technology inspection fees. In the whole year, the medical expenses of patients were reduced by 260 thousand yuan.
(3) Formulate an implementation plan for democratic appraisal activities, further promote the construction of cadres' work style, hold mobilization meetings one after another, make arrangements, conscientiously implement the daily list distribution system for inpatients, regularly publish 10 kinds of drugs and prescribing doctors, sign a commitment letter with drug dealers on clean drug supply and drug quality assurance, and the finance department randomly checks the expenses of discharged patients every month, strictly investigate illegal charges, strengthen unit self-discipline and increase the transparency of medical work.
Fourth, do a good job in the construction of hospital culture and environmental facilities.
(a) conscientiously do a good job in the implementation of the propaganda project of Chinese medicine culture, and actively do a good job in the propaganda of Chinese medicine culture by using exhibition windows, hospital newspapers, television and other forms. Some wards are equipped with closed-circuit television. Disseminate TCM knowledge and TCM health care knowledge through TV media. At the same time, a special edition of traditional Chinese medicine was opened in the hospital newspaper, a traditional Chinese medicine culture wall and a Chinese herbal medicine botanical garden were built, 10 window and 80 exhibition boards were made, five issues of the hospital newspaper were published, and six special films on traditional Chinese medicine propaganda were recorded.
(two) organize employees to carry out various cultural and sports activities. To commemorate the 5. 12 international nurses' day, we organized medical staff to go out for sightseeing, organized a speech contest to promote medical ethics and love their jobs, participated in the singing contest of Red Praise Taihang organized by the Propaganda Department of the Municipal Party Committee, and won the third prize in the competition. In addition, our college also actively participated in the speech contest organized by the organization department of the county party Committee and won the Excellence Award.
(3) Actively implement the superior's decision on the comprehensive smoking ban in the medical and health system, formulate the implementation plan of smoking ban in our hospital, and put it into action, so that hospitals and clinics can meet the smoke-free standards for internal staff. In addition, this year, more than 50,000 yuan was invested to pave 1 1,000 square meters lawn, green the open space in front of the hospital and build underground garbage pits, which further improved the hospital environment.
Verb (the abbreviation of verb) develops the activity of striving for excellence.
Combined with the actual situation of the hospital, we worked out the implementation plan of striving for Excellence, mobilized and deployed party member cadres in the hospital, established a learning garden, and actively wrote experiences. Combined with the actual situation of the hospital, it is proposed that we should strive for Excellence from four aspects: scientific management, development characteristics, service concept and ordinary posts. Our hospital went out to visit advanced units with good learning activities. Renew the ideological concept of cadres in party member, overcome the erroneous idea of being rich and content with the status quo, carry out activities of striving for excellence, finding gaps and making contributions to hospitals, with leaders leading by example, and party member leading the masses to strive for first-class work attitude, so as to promote the in-depth development of the activities of striving for excellence.
Six, the implementation of clean government requirements, the successful completion of the tasks assigned by the superior.
(1) The members of the team conscientiously implement the instructions of the resolutions of the county party committee and the county government, consciously abide by the provisions of the clean government work system, and the procurement of equipment above 50,000 yuan shall be carried out according to the provisions of the "three majors and one big" system. The Commission for Discipline Inspection and relevant departments are invited to bid for procurement, make collective decisions, earnestly implement the responsibility system for building a clean government, and the members of the team actively complete various work objectives according to their respective division of labor.
(2) According to the requirements of the administrative department of health, the training, material storage and disease prevention and control of hand-foot-and-mouth disease, influenza A (H 1N 1) and intestinal infectious diseases were carried out seriously.
(3) Conscientiously implement the work of comprehensive management of social security, family planning, patriotic hygiene and safe production, and successfully complete the physical examination of more than 5,000 people including college entrance examination students, veteran cadres, some administrative departments, factories, mines, enterprises and institutions.
Seven. Existing problems and deficiencies:
(A) the characteristics of traditional Chinese medicine are not prominent enough, and the treatment rate of traditional Chinese medicine and the utilization rate of decoction pieces are low.
(2) The scale of specialty construction is not large, and its characteristics are not prominent enough.
(3) The quality management of departments is weak, and the quality of medical record writing and service needs to be further improved.
Summary of dermatological work 5
Time flies, 20 years have quietly come to us. Looking back on 20 years, under the guidance and care of my colleagues and leaders, I have made some progress in my thoughts, work and study. Now I will give you a demonstration report on the work of doctors in the past 20 years as follows.
Since I have been engaged in dermatology, under the leadership of the hospital, I have carried out all kinds of medical work carefully around the overall situation of rural health development, fully implemented all the tasks assigned and arranged by leaders at all levels, and been able to do medical work conscientiously and responsibly. In my work, I deeply realized the qualities and conditions that a qualified dermatologist should have. Strive to improve their professional level, constantly strengthen the study of business theory, always adhere to the guidance of business work with new theories and technologies, master the diagnosis and treatment techniques of common and frequently-occurring diseases in primary health centers, master the diagnosis and treatment techniques of some common and frequently-occurring diseases, strictly implement various work systems, diagnosis and treatment routines and operating procedures, and receive and treat every patient meticulously and seriously, so as to avoid misdiagnosis and mistreatment to the maximum extent. I have been working hard for more than ten years, and I have never had an accident.
First, strengthen the study of political and professional ideas and constantly improve their own quality.
Since joining the work, I can actively participate in various learning activities organized by the hospital, adhere to the principle of applying what I have learned and achieving something, and organically combine learning with work, so that learning and work can promote and improve each other. Especially by participating in various appraisal activities organized by the hospital, we found the gaps, problems and deficiencies in comparison with the advanced ones, and greatly improved our thinking, style, discipline, work standards, work quality and work efficiency.
Second, do a good job in medical work seriously and responsibly.
Saving lives is the bounden duty of medical workers and an important part of social civilization. The progress of medical and audio work plays an irreplaceable role in social development. Therefore, in the spirit of being responsible for patients, I actively do all the work. First, insist on business study without relaxation. Adhere to the new achievements of theoretical research, constantly absorb new nutrition, and promote the continuous improvement of their professional level. Second, adhere to the principle of "Excellence and meticulousness", warmly receive every patient, persist in dedicating their work to society and love to patients, thus ensuring the quality of all work.
Third, study.
Facing the emerging new knowledge and technology, I made a study plan from the beginning of the year, and spent some time every week learning the latest medical trends through the internet and electronic books and periodicals to recharge myself in time. Actively participate in academic lectures and difficult medical case discussions organized by the Academy of Sciences, review what you have learned frequently, so that you can learn new things by reviewing the old ones, and apply what you have learned to the clinic in time, so as to keep yourself abreast of today's ever-changing technology.
Looking back on my work in recent years, I have gained a lot of exercise and made some progress, but I also deeply realize my own shortcomings: there is still a lot of room for improvement in thought, work and study, and I need to work hard in the future. In my future work, I will continue to work hard to overcome my own shortcomings and create more excellent work results.