As a bridge and link between the masses and the government, the government affairs center has the widest contact with the masses, the most direct service to enterprises and the closest relationship with the interests of the masses. So, steadily push forward the establishment of the administrative examination and approval bureau and implement it faster and better? A window to accept? Unifying service standards, deepening service management, improving management assessment mechanism and improving people's satisfaction are the important tasks of major government affairs centers at present.
With the continuous progress and development of social economy, science and technology, the people's demand for government services has generally appeared in recent years. Three more and two less? The trend is as follows: more knowledge, more demands, more comparisons, less patience and less tolerance.
How to keep pace with the development of the times, actively respond to the people's demand for government service reform, and build a more warm, efficient and intimate government service center with people's satisfaction as the center? Great Country Gifts summed up the experience and refined the methods in the service promotion cases of nearly 1,000 government service centers across the country, and put forward the "systematic project scheme of government service center lobby", aiming at assisting the managers of government service halls and providing better government service experience for the people.
Let the service gateway develop continuously.
The government affairs hall constantly optimizes the working environment, providing counterparts with drinking fountains, self-service computers, self-service printers, newspapers and magazines, umbrellas, free WIFI, etc. The open working environment allows the other party to really enjoy the comfort of entering the door, the natural feeling of doing things and the satisfaction of going out? Intimate service? . ? Intimate environment is the foundation, and it is most important to think what the masses think and solve their practical difficulties. ?