To do a good job in community marketing, we must do the following:
First of all, we should add WeChat to all the customers in our store.
Second, classify customers according to their information, such as: who are old customers, who are new customers and who are interested customers, and then establish different groups according to their age, so that they and their employees can do a good job in group management, give out red envelopes regularly to enliven the atmosphere, what items they can experience in the store when they are lucky, what gifts they can receive in the circle of friends, and do regular activities in the group within a limited time, so that customers can book activities with red envelopes. In short, it is to keep the group active. Online drainage, offline operation.
Third, we must constantly expand new customers, add WeChat to build groups and raise groups, and lock in activities and profitable projects to ensure monthly turnover.
Fourth, how to retain old customers and minimize the turnover rate. Employees should be trained regularly and pass the examination, improve the service quality, optimize the goods in the store, have excellent product quality, systematize customer management and have a core marketing operation plan.
I believe that if you do this, your store will run well. I hope my answer can help you!