Answer time: heating period is 24 hours. Monday to Friday is not a heating period. Complaint telephone number: 0335-3660263. Answer time: normal working days. Summer: 8: 30am-12: 00pm, and14: 30pm-17: 30pm. Winter: 8: 30 am-65438+02:00 pm, afternoon 14:00- 17:30.

Qinhuangdao Fuyang Thermal Power Co., Ltd. was established in 2005, in accordance with the spirit of the municipal government's instructions of "diversification of investment subjects and marketization of operating mechanism".

Joint-stock enterprises established in the heating industry of our city in a market-oriented operation mode have been granted the franchise by the municipal government, and enjoy the exclusive heating rights of residents within the franchise scope west of Hongqi Road, north of Hebei Street, east of Datang River and south of North Ring Road. The main heat sources are large boiler room central heating and cogeneration central heating.

The service commitments of Qinhuangdao Fuyang Thermal Power Co., Ltd. are as follows:

One standard: during the heating period, the heating unit should ensure that the room temperature of the bedroom, living room (hall) and bathroom of residents' hot users is not lower than 65438 08℃. The room temperature of other parts should meet the requirements of the national residential design code.

Three standards: 1, and the qualified rate at room temperature is 98%. 2. The satisfaction rate of customer feedback processing is 96%. 3. The user's maintenance treatment rate reaches 100%.

Refer to the above contents: Qinhuangdao Fuyang Thermal Power Co., Ltd.-Fuyang Thermal Power Company Brief Introduction