1. Basic services
Including large-capacity information of all kinds of flowers, information of ordering and home delivery service, protection of customer privacy (such as flower delivery) and customer support.
2. After-sales service
Perfect after-sales service is one of the three pillars of modern business success. It is very necessary for online flower shops to obtain sustainable development and perfect after-sales service and network support.
3. Information services
This refers to the additional information provided around various kinds of flowers, such as the suggestions of gift customs provided by gift and flower online stores and the courses of flower diet and health preservation provided by flower sales companies.
4. Return service
For general flower varieties, top online flower shops allow unconditional return or replacement with other flowers. For customers, this undoubtedly provides the greatest degree of commitment.
5. Rights protection services
Enhance the reliability of online flower business through encryption, identity authentication, consumer evaluation and other means.