Start with insurance, but it doesn't stop there. In recent years, "insurance+service" has increasingly become a significant trend of high-quality development of the insurance industry. When insurance companies launch a series of high-quality products to provide diversified protection for consumers, they extend their special services to medical care, old-age care and other fields, which is not only conducive to enhancing the innovation tension of insurance services and enhancing the brand image with high-quality services, but also conducive to transforming potential insurance demand into real insurance demand, and finally forming a "lock-in" of insurance customer resources. The continuous expansion of the insurance service boundary is casting the key to the survival of the insurance industry and the foundation for high-quality development.

As the first batch of Sino-foreign joint-venture life insurance companies approved to be established after China's entry into the World Trade Organization, Sino-Dutch Life Insurance keeps innovating its insurance product line while adhering to the "easier" service concept, and actively builds distinctive service brands, such as Mi Si Club, Good Parents Club, Love Angel Service and VIP Health Private Club. , so as to accurately focus on the service matrix of customer needs and provide diversified services for customers of different ages, genders and different types of families.

By constantly upgrading VIP service content and optimizing service quality, Sino-Dutch Life has formed a unique service module-not only providing customers with warm, convenient, sincere and continuous policy service, but also establishing cordial and lasting interactive relationship with customers through comprehensive, proactive and personalized value-added services, thus creating and maintaining a healthy, stable, happy and distinguished life.

According to the relevant person in charge of Sino-Dutch Life Insurance brand, in recent years, Sino-Dutch Life Insurance VIP Club has been developing continuously, integrating high-quality resources and successfully creating a unique one-stop service scene. With a series of exclusive privileges such as exclusive space, exclusive channels and exclusive resources, we continue to provide surprise experience, and strive to make every VIP customer enjoy more relaxed and intimate personalized service and enjoy a tasteful life in travel, health and medical care.

First of all, on the exclusive channel, set up a VIP-only express channel, and assign special personnel to assist in handling claims, so as to ensure accurate and efficient feedback to customers' needs, provide customers with the priority of policy underwriting, claims settlement and change protection services and an all-round green channel, and enjoy more relaxed insurance services in business consultation, business handling and claims settlement.

Secondly, the health management module includes free medical examination, health consultation and other services, and famous doctors in top three hospitals make appointments to guide and accompany them carefully throughout the whole process; 360-degree continuous nursing service module for post-hospital nursing service; A 24-hour telephone doctor can provide real-time guarantee, and a VIP and the whole family can enjoy a high-quality and distinguished experience with only one phone call, thus escorting the health of VIP and their families.

At the same time, VIP service has set up the whole process of serious illness treatment and treatment services, and started the priority coordination of hospitalization in 3A hospitals in real time; Meet the second diagnosis of international leading medical institutions; Customize personalized rehabilitation nursing guidance. Every piece of health is precious, and the sense of security of VIP customers is enhanced with careful care and companionship.

In addition, the VIP service also featured multiple VIP surprise privileges. Travel courtesy, enjoy leisurely and relaxed travel time; Freshmen care, accompany and witness every important moment of life; Emergency assistance, the service network covers the whole world; Wonderful activities, meet with VIP and experience different beautiful moments.

In addition to the above privileges, VIP services also provide many special services, including: professional travel support and medical rescue services, and Lida can be rescued by one phone call within 24 hours; The green channel service for overseas medical treatment, relying on top international authoritative medical institutions and making use of their high-tech advantages such as medical technology, medical equipment and new and special medicines, provides overseas remote consultation and overseas medical treatment arrangement services.

Every VIP customer of Sino-Dutch Life has the exclusive logo of Sino-Dutch Life VIP-"Xianghe" logo-which not only symbolizes the distinguished status of Sino-Dutch Life customers, but also represents the good wishes of Sino-Dutch Life to customers. From a person to a family, the boundaries of service are getting wider and wider. Integrating insurance value-added services into various scenes of life and providing unexpected service experience with practical actions have always been the service goal of Sino-Dutch Life Insurance.

Create value with professionalism and protect the future with heart. In the future, Sino-Dutch Life will not forget its original intention, continue to adhere to the "simpler" insurance service concept, persist in customer-centered, continue to develop insurance products that meet customer needs, and strive to create a boutique culture with efficient operation, leading technology, excellent service, excellent team and distinctive brand, and strive to become a trustworthy boutique joint venture life insurance company in China's financial services industry. (Qilu Evening News Qilu point)