2. Work clothes must be worn during work hours, neat and clean, work cards should be worn, lipstick should be applied, bangs should not be longer than eyebrows, and long nails should not be left. When nurses wear masks, they can't wear jewelry on their hands during office hours.
3, efforts to cultivate and improve the quality of professional reception, according to etiquette and polite terms, smile, cordial reception of customers, take the initiative to greet customers, reception hall to see customers must stand up and take the initiative to open the door for customers. Change shoes and bedding for guests, welcome three and avoid seven, and send guests out in no less than three steps. You can't bring personal negative emotions into the store during working hours, which will affect colleagues and customers.
4 respect customers. Listen to opinions and suggestions with an open mind, and give feedback to the store manager or manager in time according to the situation. No quarrel with customers is allowed under any circumstances.
Beauticians should respect each other, take care of each other and use polite language. It is strictly forbidden to swear, quarrel, fight, lose your temper, throw things and other words and deeds in the business yard.
6, service work furnishings, work actively, take the initiative to contact and make appointments with customers, work is not light and not afraid of heavy, choose three frugal and four obedient, and spontaneously serve work furnishings. Without the approval of the store manager or manager, you can't adjust points at will and arrange work or rest without authorization.
7. Don't engage in things unrelated to work and homework in the shop.
8. When nurses take care of clients, they communicate with clients in a low voice, and beauticians are not allowed to make fun of each other, make noise and discuss things. No matter after work, you can't lie on the beauty bed or lie on the workbench to rest and sleep (the manager's consent must be obtained in special circumstances)
9. Maintain Huiya's image and reputation spontaneously, and actively provide ways to help Huiya develop. It is not allowed to discuss the length of others or the internal length of Huiya with customers in the store.
10, save water and electricity and put an end to waste. Nursing nurses are not allowed to cut corners or waste money.
1 1, strictly implement the hygiene and cleaning system.
12, the mobile phone is turned off or set to vibrate during working hours, and personal calls are not allowed when taking care of customers and nurses.
13, all kinds of production progress reports must be filled in at the time specified by the shift.
14. Nurses who can't take advantage of working hours for personal care shall be settled in cash according to relevant regulations. The products purchased by beauticians are for their own use only, and it is forbidden to use their position to harm Huiya's interests.
15, use beauty equipment properly and rationally, take good care of Huiya equipment, and store the products in the refrigerator at low temperature as needed.
16, keep customer information strictly confidential. Without the approval of (the store manager), you shall not borrow the materials and articles in the store without authorization, disclose Huiya's skills and management materials, and think of specific business data.
17, (the store manager) has absolute leadership and management power over his beautician, who must obey the decoration.
1 8. You are not allowed to make personal phone calls, eat snacks, smoke, thirst for wine, make loud noises, chase and fight, or meet guests and family members privately during working hours.
19. Don't ask customers for small accounts, or take advantage of work to seek personal gain.
20. The general manager and employees must attend the meeting from 00: 00 to 00: 00 every morning (guests are not reserved before 00).
2 1, you can't ask for leave from Bawang, and the rest will be implemented according to the in-store rotation system. Ask the manager for permission before going to work; Leave must truly reflect the situation; If you leave for more than one day, you must apply for approval in writing. Those who exceed the approval period are deemed to be absent from work.
22. Beauticians have beauty treatment twice a month. In addition, they have to use public goods to clean their faces and protect their skin. Offenders will be punished according to the seriousness of the case.
Do four things lightly: walk lightly, use words lightly, do things lightly and close the door lightly. In addition to introducing the project or explaining the needs of customers, the beauty room should remain calm.