Don't think that this "futuristic" Tai 'an Health Check-up Center is a newly established unit in the hospital, but it is one of the earliest pioneers in Taiwan Province Province who began to devote themselves to "health check-up". "In the past, foreign doctors were in charge of Tai 'an Hospital, so many medical concepts that were ahead of Taiwan Province Province were introduced at that time," said Wang Yifen, manager of the Health Inspection Center.
Looking back at the history of Tai 'an Health Inspection Center, Wang Yifen, who joined the Department of Preventive Health Care in Tai 'an in 1980, recalled, "At that time, Tai 'an already had the concept of' health inspection'. Compared with the health examination culture that rose in China after 1990, Taian was actually ahead of its peers 10 years. 」
Wang Yifen pointed to a corner of the center and said that the health check-up at that time was only a health check-up station of about 6 ping. With the passage of time, it has gradually expanded into a large-scale health examination center that accommodates 65,438+00 patients in different disciplines and serves 33,000 people every year.
"10 in 1980, when I first started my physical examination, I only did10 people a day; By 1990, the site gradually expanded to a semi-independent space of 30 to 40 ping. At that time, although there were special nursing staff to do basic examinations such as blood drawing, if X-rays and gastroscopes were needed, they had to go to special departments to do them. 」
It was not until 1996 that the health examination station decided to implement triage and slowly put all the medical examination items together that Tai 'an Health Examination Center was formally established.
"Taian has always attached great importance to the concept of preventive medicine and has been constantly innovating in this field." For example, 10 years ago, everyone was only familiar with 16 and 64-slice CT scanning, but Taian already had 128-slice CT scanners. Over the past 20 years, Taian has been showing people its foresight and perseverance in cultivating preventive medicine with a positive attitude.
International medical service
When you walk into Tai 'an Health Inspection Center, you will find that many clients shuttling between clinics are foreigners, and nurses and doctors can communicate with foreign clients in skilled foreign languages.
"This is because in the past, under the leadership of foreign deans, Taian paid special attention to the internationalization of medical care. "Chen Yijing, director of the medical technology department, proudly said that Chinese and English are only basic skills, and every department in Tai 'an should have doctors who can communicate skillfully in Japanese. Even hospital instructions and medical health education apps are in Chinese, Japanese and English, which is convenient for foreigners to see a doctor.
"In fact, not only doctors, but also the counter staff and health teachers of Tai 'an Health Check-up Center have multilingual talents, so that there is no communication barrier between foreigners and health check-ups. 」
With such deep cultivation in the international market, Taian has gained considerable medical recognition in nationality. Including JCI evaluation in the United States, and it is the only health examination center in Taiwan Province Province that has been certified by Japanese health examination hospital, and it is also the designated hospital for immigrants and students studying in the United States, Australia and Canada.
Such an international center also makes Taian the favorite health examination center for foreign companies. Wang Yifen pointed out that in addition to personal health check-ups, the number of health check-ups by foreign companies is estimated to account for 30% to 40% of the total number of people served by the center every year.
FRID system makes physical examination no longer chaotic.
Internationalization is not easy. In addition to continuously improving medical quality, Taian also tried to optimize the health examination process, becoming the first institution in Taiwan Province Province to apply FRID system to the health examination process and implement "zero" paper use.
Wang Yifen picked up a mobile phone provided by the health check-up counter and explained: "Every customer who wants to start a health check-up will get a mobile phone after checking in. After identifying yourself, the FRID on your mobile phone will display all the items you need for today's physical examination, and show the order and map of doing the items. The system will calculate the number of people waiting for each project and arrange the most efficient inspection list for customers.
At the same time, nurses can also track the location of customers through the system. "This avoids the trouble that the medical examiner has to go from one clinic to another to find someone if the customer gets lost in the traditional medical examination center." 」
Moreover, in traditional physical examination, customers need to carry paper documents with them, which is neither environmentally friendly nor easy to lose or omit. With the FRID system, customers only need to open the QR code of the mobile phone, and the health check data can be entered into the mobile phone immediately. The medical staff can also manually adjust the system, adjust the examination order for the customers who need it, or "call" the customers to a specific clinic for examination.
"In short, with FRID in hand, all processes become easy to understand, and the system is well diverted, which avoids the problem of' traffic jam' in the outpatient department to the greatest extent. With less waiting time, the experience will be natural. " All these processes are optimized by using advanced systems, which seems to echo the "sense of technology" created by the health inspection center in the atmosphere.
Constantly update the physical examination equipment to maintain the leading strength.
Tai 'an is the first hospital in Taiwan Province to provide "magnetic resonance imaging health examination" service, and it has been 25 years since the promotion of MRI advanced medical imaging health examination. Wang Yifen introduced that magnetic resonance imaging (MRI) is a "non-radiation" examination, which uses many water molecules in the human body, in which hydrogen atoms emit tiny radio waves under the action of strong magnetic fields, and examines human organs through 3D images detected and outlined by computers.
In order to stay ahead, in May this year, Taian introduced the first American exotic Gesigna Pioneer 3.0 Tesla Excite HDX (high-specification 3T panoramic magnetic resonance imaging). "Some people have claustrophobia or feel that the noise is too loud during the examination." However, the new scanner has the characteristics of large aperture of 70cm and scanning noise of only 69 decibels in the industry, so that the subjects are no longer nervous because of the space compression and noise of the instrument.
In addition, in order to reduce the health burden of patients, Taian introduced the AgrRevolution CT16 cm panoramic detector in May this year, which reduced the radiation by 82%. "Our aim is to let health examiners enjoy the most advanced computerized tomography diagnosis at the lowest health cost," Wang Yifen pointed out.
It is not enough to do a good physical examination. What Taian wants to build is a "big health chain"
Check the physical condition of customers with physical examination and actively treat diseases with medical treatment, but Taian wants to do more than that. Assisting in referral and arranging medical treatment is only basic. Wang Yifen revealed that Taian intends to protect people's health in a more active manner. "Physical examination and treatment are still relatively passive ways. We want to use some proactive countermeasures to make people's body and mind healthier. 」
Although physical examination has been a "preventive medicine" ahead of diseases, Taian believes that more can be done, so it has set up a course of "Healthy Lohas at a New Starting Point" to teach customers how to maintain health and exercise in the right way. "Living in a healthy way is better than tracking whether there is something wrong with their bodies. At present, the health and happy life courses include life planning, weight management, smoking cessation and other projects.
In addition to this holiday Lohas course, Taian also places special emphasis on personal physique and muscle endurance training. In order to bring health into everyone's daily life, the hospital has set up a gym, hoping to do a good job of accusing the hospital of promoting health and promote the exercise habits of office workers in this area.
"The effect of the gym is better than we thought," Wang Yifen pointed out, and now many office workers nearby will come here to exercise during their lunch break to achieve their daily exercise goals. "We also have a physical fitness measurement website, where customers can know their exercise effect in real time by climbing stairs and testing their body fat. If there is anything unclear, the gym also arranges a special person to consult at any time.
Create an international market for precision medicine
Taian Health Inspection Center believes that the core value of health inspection lies in the back-end health management. Therefore, we have strengthened the publicity of China people's death ranking diseases published by the Ministry of Health, hoping to keep customers away from these risk factors as far as possible.
When it comes to the future of the health examination center, both Wang Yifen and Chen Yijing agree that it is customized "precision medicine". "Although there is a lot of information on the Internet now, in fact, people are not particularly clear about what kind of health checkups should be done. Moreover, the content of health examination that everyone needs will be different because of different conditions. Therefore, the health checkup technicians in Tai 'an will assist in formulating the exclusive health checkup package after discussing with customers. 」
In addition, Taian Health Inspection once again leads most health inspection centers in Taiwan Province Province, taking the lead in introducing the most powerful genetic testing resources at present, and providing customers with diversified health management directions.
At present, Taian is actively forming a cross-border alliance with insurance companies to provide health checks for high-end customers of insurance companies. These insurance companies are not limited to Taiwan Province Province. "At present, the health checkup in Taiwan Province Province is still the world's leading, and it is expected that many non-Taiwan Province health checkup customers will be brought through foreign insurance companies." Tai 'an's global vision also echoes its international positioning in recent decades, hoping to let the world see Taiwan Province Province through health examination.