Personal beautician's work summary in 20 19 (1)
The year 20xx is coming to an end, and we will usher in the year 20xx. I hope that the next year will be smooth sailing and the financial resources will be rolling in, and I also hope that the company can do better and better.
In the coming year, on the whole, I have done well. First of all, I know my job responsibilities. Go to work on time according to the relevant regulations of the store, and don't be late or leave early. Secondly, do your best during working hours, do your job well and perform well. Thirdly, get along well with colleagues and have a harmonious relationship.
In addition, the relationship with customers is also handled properly, neither snubbing customers, but also doing their own job. Here's a summary of my year's work:
Good service awareness is the most powerful sales tool.
1. Smile service: can give each other a good first impression. By smiling, you can show your personal charm and affinity, thus affecting the mood of customers and creating a relaxed and happy mood for customers.
2. Family service: The beautician should always stand in the customer's position, think about what the customer thinks, eliminate the customer's inner worries and doubts as much as possible, and give the customer a feeling of being at home.
3. Value-added services: try to provide value-added services to customers, so that customers can truly feel the value for money.
Second, fully displaying your good personal character is a solid step towards your success.
1, with good work habits, customers will accept you easily and quickly, and then she will agree with your products and accept your services.
2, to have a correct aesthetic, to know how to appreciate customers, praise customers, make customers satisfied and willing to accept you and your products and services.
3. At work, fully show your good mental outlook to customers. Bringing emotions to work is the biggest taboo. Clean, dignified and generous dress is also an aspect of your good mental outlook.
Third, to become a qualified beautician, you must have certain theoretical literacy.
Understand the basic physiological knowledge, popular thought reports, nutrition, cosmetic knowledge and psychological knowledge related to their jobs; Pay attention to the new development trend of today's beauty industry, so as to accurately carry out consulting services, realistically answer various questions raised by customers, and constantly improve their appreciation ability, so as to serve customers at a high level.
Fourth, skills training.
Beauty and skin care is a technology as well as an art. Beautiful and flawless skin is actually a painting conceived and carefully drawn by beauticians. Therefore, beauticians should not only have profound artistic accomplishment and correct aesthetics, but also master superb beauty and skin care skills and accurate methods. Only in this way can we take the initiative in beauty service.
I still have many problems in my work. As far as work experience is concerned, I have a lot to learn compared with an excellent beautician. Life is a process of continuous learning. We should correctly position ourselves and examine our abilities in all aspects.
20 19 is coming to an end, and we will usher in 2020. I hope that the work will be smooth and the financial resources will be rolling in next year, and I also hope that the company can do better and better.
Summary of Personal Beautician's Work in 20 19 (2)
Unconsciously, 20 19 will soon pass. Over the past year, I have shed hard sweat and tasted the joy of harvest. Under the correct leadership of the store manager XX, with the help of my dear colleagues and family, I have been strict with myself and successfully completed this year's work. In short, I have gained a lot!
I. Review of 20 19
1, I love my industry, my job, and my task is to take customers as the center and provide thoughtful, efficient and high-quality services to customers. That's what I did this year, serving customers wholeheartedly, paying attention to reception details and making customers feel very satisfied.
2. Sales is the responsibility. In the process of promoting sales for customers, I impressed each other with professional knowledge and clever words, and achieved good sales results. In addition, in the sales training class held by the company, I was able to answer questions actively and pass the exam smoothly.
3. A beautician is not only a career for me, but also a vision. At work, I study hard and charge as much as possible, hoping to gain more knowledge. This year has also improved me a lot.
Second, shortcomings.
1, lack of initiative and self-confidence at work.
2. Sometimes I dare not take the initiative to speak, nor can I take the initiative to share my training experience.
3. Beauty technology is still lacking.
Third, look forward to 2020
I hope that in the new year, I will still abide by myself, improve my shortcomings and strive to work in by going up one flight of stairs. In addition, I set myself an annual goal: to do a good job in customer files and strive to improve them. Take every customer seriously and understand their needs. Learn to be grateful, learn to accept and treat work positively.
Summary of Personal Beautician's Work in 20 19 (3)
20 19 is a passionate year. During this year, I grew up under the careful cultivation and guidance of leaders. Here, first of all, I would like to express my deep gratitude to them and the company.
I. Main Work Situation
Looking back at 20 19, under the guidance and care of the superior leaders, with the cooperation and support of my sisters, and with the concerted efforts of all our teams, with the vigorous training of a beauty salon, I became an assistant store manager from an employee with my own efforts. When I accepted this honor, I felt deeply responsible and experienced many years. From the employees to the store manager, we all tasted sadness.
Looking back, my sisters and I cooperated with each other. With the joint efforts of all our staff, the support and training of regional managers, and my own continuous study and efforts, I became a store manager. This is a responsible position. When I set foot on this job, my heart was happy and uneasy. Years of experience, from an ordinary beautician to a store manager, I have had tears of sadness and joy of success. However, whose road to growth is smooth? The alternation of success and failure has also made my heart stronger.
Second, the work plan
I will continue to learn and strengthen from the following aspects:
(1) Basic knowledge: skin structure, female physiological cycle, human organs, etc.
(2) Product knowledge: product structure, product category, product composition, product efficacy, product selling point and product culture.
(3) Beauty skills: basic massage, nursing, manipulation, use of various instruments, nursing process of various parts and product allocation.
(4) Sales skills: etiquette reception, psychological communication, finding needs, judging customer types, answering customer questions, closing skills, etc.
(5) Work system of beauty salons: morning meeting process, attendance, responsibilities, salary, answering phones, sending cards and collecting money.
20 19 is coming to an end, and we will usher in 2020. I hope that the work will be smooth and the financial resources will be rolling in next year, and I also hope that the company can do better and better.
Summary of Personal Beautician's Work in 20 19 (4)
As a service industry, service quality is one of the keys of the company. Looking back on the past year, under the correct leadership of the company's leaders, our work closely focused on the company's business policy, purpose and benefit objectives, closely focused on the key points put forward by the company, and closely linked to the company's various work arrangements.
Bid farewell to the excellent 20 19 and usher in the hopeful 2020. It has been a year since I came to this big family. Over the past year, I have paid and gained. There are laughter and tears. 20 19 under the correct leadership of the manager, with the active support and great help of my colleagues, I was able to be strict with myself and complete my work well, and I gained a lot in summary!
First, review the situation in the first half of the year.
1. We live in the era of service economy. Service has penetrated into many details of life. Everyone is not only a "customer" who enjoys the service, but also an individual who provides services for the "customer". Because of this, my work should be more perfect, focusing on our customer service and providing customers with faster, more efficient and better service. Being a man and doing things is our philosophy. I try my best to meet the requirements of every service detail and give me a chance to repay the company's satisfaction! As always, I will do everything possible to do more and better.
Disadvantages: lack of passion and enthusiasm for work, lack of initiative and self-confidence.
Beauty is a brand-new field for me. Through continuous study and practice, I can cooperate well with my colleagues, superiors and teachers in my work. In every activity, I can analyze my clients with teachers or teachers, so as to achieve three in and three out, and tell teachers in time the unexpected situation of clients in nursing. Therefore, good results have been achieved.
Disadvantages: the understanding of customers is not thorough enough.
3. Be able to actively participate in various activities and trainings organized by the company: be able to actively answer teachers' questions during the training process, successfully pass the examinations of various training courses, and obtain customs clearance passports. And can be applied to work.
Disadvantages: I still dare not share my feelings and experiences boldly. We must overcome this problem in the future.
4. I will take the initiative to ask questions that I don't understand from the store manager, the shop assistant and the sisters at the front desk. Professional knowledge: I will ask leaders and colleagues in time when I encounter difficulties or concentrated problems at work until the problems are solved, and always remind myself to have a good learning attitude.
Disadvantages: when doing sales, I am not bold enough to talk to customers, and my professionalism and business level are still lacking, and my methods should be strengthened.
There are many problems in daily work, which require us to be good at finding problems, grasping them, solving them in the first time and improving our business ability. With the help, care and support of my manager, store manager, shop assistant, as well as our Liu Ye and family members, we uphold the company's cultural concept? There are no perfect individuals, only perfect teams. I successfully exceeded the annual target of 20 19.
Second, look forward to 2020
In addition to adhering to past achievements and good working methods, we will also strive to improve last year's shortcomings in 2020 and take our work to a new level. We hereby list the work plans and goals for 2020 as follows:
1, set yourself an annual goal first.
(1) Grasp your target customers carefully, strictly follow the 13 step process, and start to serve every customer. Understand the needs of customers.
(2) Do a good job and improve the beautiful files. Pay attention to details.
2. Learning
(1) To participate in various trainings of the company, you should learn every technology of the company, learn professional knowledge well, improve your business level, sales ability and skills, and apply what you have learned flexibly to your work.
(2) Learn to be grateful, learn the advantages of others, and learn to make up to make yourself beautiful. Really do it: work happily! Grow up happily! Easy money!
(3) Learn to know yourself and experience the twenty-seven formulas granted to us by Professor Sun. Learn to accept and adopt.
It's really lucky to come to the company and think about it. Thank you very much for giving us such good benefits. I believe our future is bright! In short, my progress and achievements are inseparable from the careful care and guidance of the leaders and the strong support and cooperation of my colleagues. Thanks to my colleagues in the beauty salon for their help. At the moment of waving yesterday, we will usher in a new year. Be neither arrogant nor impetuous, go on step by step, make unremitting efforts to do the best for the shortcomings of the past. I will prove my efforts with actions, and I know more clearly that we can get it not by clever means, but by continuous efforts. 20xx is a brand-new year and a year of self-challenge. I will try my best to correct the shortcomings in my work in the past year, do better in the new year and do my part for the company's development prospects.
Summary of Personal Beautician's Work in 20 19 (5)
The past 20xx years, regardless of the outcome, will become the past. As an enterprising new beautician, we should look forward to our perfect future. 20xx is of great benefit to beauty salons and beauticians themselves. Everything is a new beginning. We should grasp the tail of 20xx and get ready for a new struggle of 20xx. The following is a summary of my personal experience as a beautician in 20xx.
I. Work aspects
Since I am an employee of a beauty salon, I should naturally make a big breakthrough in my work. After summing up my work in 20xx years, I made the following adjustments in my work:
The first is the adjustment of my work direction. Although we are usually very busy, when we think about it carefully, we will find that a lot of time has actually been wasted by us. Why do we waste a lot of unnecessary time? It is because when we are working, we don't have a good direction and our work has no focus. We spend too much energy on many things, but we can't do anything about the key issues. In order to avoid this situation, in my 20xx years of work, I made clear my work direction, made full use of my time and created benefits towards the established goals.
Second, charging learning.
The next step is to improve your potential. As a beautician, it is not enough to have professional skills and theoretical knowledge. Even if you have all the potential, you can become more professional through study. Who will think that your potential is so strong that you don't need to improve it? As the saying goes, "everyone has his own strengths". Since he already has potential, why should he study? Because the competition is so fierce now, if you don't improve yourself through study, someone will compare you soon. Once you lose your competitive advantage, how can you do well in your own field?
There must be a teacher in a threesome, and there are always potentials and advantages in others that we don't have, which are worth learning. Whether it's a beautician's skill or other aspects, can a beautician become better through learning? On the other hand, as a beautician, will you always be a beautician unless you change whether the beautician can learn some management potential from the leader?
The position of beautician can exercise our eloquence and communication potential well. When we communicate with others happily, we not only feel good, but also leave a good impression on our customers. I hope that 20xx can create very good benefits. First, I will set my own work goal according to the overall goal of the beauty salon, and strive to complete the monthly work goal.
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