Job description of sales manager 1 1, responsible for sales tasks: complete the arranged sales tasks within the time specified by the company, always take the completion of sales goals as the center and the completion of goals as the guiding ideology to ensure sales quality, such as having some high-quality big customers;
2. Responsible for market share: customers in every field that may generate sales should participate, and they should not focus on a certain field for a long time, while some long-term sales that could have been sold are very low;
3. Responsible for daily affairs: customers' problems that the sales staff can't handle should be handled correctly and timely, help the sales staff analyze special customers that they haven't met in the usual training, provide written or oral solutions for certain customers, and pay attention to the list in the hands of the sales staff. It is possible for those customers to sign contracts, so we should focus on tracking those customers and track those specific customers in specific ways.
4. Responsible for after-sales service: When the renewal rate of a company is low, the sales manager should focus on (an after-sales service manager can also be set up, but it is still managed by the sales general manager), whether the services promised at the time of sales have been achieved, whether the after-sales service has provided targeted services according to the actual situation of customers, and whether it has really had an effect on customers, and monitor customers' inquiries and visits.
5. Responsible for the sales team: responsible for the recruitment, training, guidance, promotion, management and monitoring of sales personnel, ensuring the quality and quantity of sales personnel, ensuring the morale of the sales team, and cultivating and reserving talents for the development of the company.
6. Responsible for uploading and issuing: all the affairs assigned by the superior leaders should be completed in time, and the spirit of the superior should be conveyed to the subordinates correctly and timely. We should be able to collect the needs of front-line customers in time and mobilize sales staff to actively feedback customers' problems.
Job description of sales manager Article 1 Under the leadership of the general manager, be fully responsible for the market development, customer management and product sales organization of the company's products. Organize market research on a regular basis, collect market information, analyze market trends, characteristics and development trends, formulate market sales strategies, determine the main target markets, market structure and sales policies, and organize their implementation after being approved by the general manager.
Article 2 According to the short-term and long-term goals and financial budget requirements of the enterprise, coordinate the relationship between departments, put forward the principles and basis of sales plan, organize sales personnel to analyze the market environment, formulate and review the sales budget, put forward the implementation plan of product price policy, assign sales tasks to sales personnel and organize their implementation.
Article 3 Grasp the domestic and international product market trends, and analyze the sales trends, sales costs of various departments, existing problems, market competition development, etc. Put forward improvement plans and measures under the auspices of the general manager every week, and supervise the smooth completion of the sales plan.
Article 4 Coordinate the relationship between the sales department and various economic organizations, always keep close contact with customers, and establish long-term and stable cooperative relations with customers.
Article 5 Submit the implementation plan of important product sales activities and participation in international and domestic product exhibitions, organize personnel, prepare materials, participate in sales activities, widely publicize the company's products and services, analyze the sales effect and report to the general manager.
Article 6 Always keep in touch with customers, grasp their intentions and needs, and put forward the price standard of the signing principle.
Article 7 Regularly check the implementation results of the sales plan, put forward the adjustment plan of the sales plan, and report it to the general manager for approval.
Article 8 Grasp the implementation of product price policy, control different customers of the company and their different seasons and price levels, regularly check the implementation results of the plan, and put forward improvement measures in time to ensure a higher average profit level of the enterprise.
Article 9 Visit customers regularly to solicit their opinions. Grasp the sales situation and price level of other companies, analyze the competitive situation, and adjust the product sales strategy to meet the needs of market competition.
Responsibilities of the sales manager-
Tenth to participate in the company's collection analysis meeting, grasp the customer's arrears, and analyze the reasons. Responsible for the organization of customer arrears collection to prevent long-term arrears collection.
Eleventh, cultivate and bring up a professional product sales team of different ages and levels.
Article 12 Formulate the management system and work flow of the business department, and supervise the implementation. Strictly control the sales expenses, stipulate the scope and standards of the expenses, and supervise the use of the sales expenses.
Job Description of Sales Manager 3 1. Responsible for overseas sales under the leadership of the general manager and sales manager of the hotel. Put forward the annual marketing plan and sales plan, including marketing, booking service, hotel product promotion, contact with foreign radio stations, TV stations and important newspapers and periodicals, and organize the implementation after the approval of the sales manager and general manager.
2. Use the hotel's reservation network abroad to provide reservation services for guests in various regions; Collect customer reservation information at any time for the reference of sales managers and general managers.
3. Implement hotel sales policies and strategies, organize reservation representatives and sales representatives to strengthen direct contact with foreign trading companies, travel agencies, companies and other customers; Sign a contract with a customer.
4. Collect the information of foreign tourism market and master the latest trends, characteristics and development trends of the international tourism market; Understand the foreign hotel market, provide important information to the general manager and sales department in time, and provide reference for formulating hotel market management and sales policies, adjusting strategies and room prices.
5. Grasp the information of foreign tourism exhibitions and put forward the participation plan; Organize manpower and material resources, participate in exhibition activities in time and effectively, seize the opportunity to sign contracts with foreign customers and expand the foreign hotel market.
6. Keep close contact with the sales department and the front office to ensure the execution of the guest's reservation.
7. Guide and train foreign booking representatives and sales representatives, constantly improve their professional quality, ensure the completion of various task indicators, expand the influence of the hotel, enhance the competitiveness of foreign markets, and improve the visibility of the hotel abroad.
Job description of the sales manager. Responsible for organizing the reception, visit and business negotiation of sales staff, and assisting the marketing director to be responsible for the reception, visit and business negotiation of important customers.
2. Be responsible for the reservation and reception of large teams and VIP customers.
Third, be responsible for organizing sales staff to collect and handle customers' opinions and suggestions and accept customers' complaints.
4. Be responsible for the establishment, improvement and daily management of Quiet Card customer information database.
5. Be responsible for the negotiation and preliminary examination of contracts (agreements) such as accumulative preferential housing agreements, accumulative preferential leasing agreements for conference rooms, long-term housing agreements and signing fee agreements.
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