The old man watched TV shopping at Guangdong TV Station and bought the wrong one. He called 400 the next day after receiving the goods. He applied for a return and intended to send it back at his own expense. As a result, he said to find us after sale. After waiting for a day, I tried to dial 0 10 many times, and the broadcast failed. Dial a new number, connect, call the after-sales, don't give it, or let the after-sales contact actively, and so on. Seven days later, the sales actually contacted us actively and told those with heating function that they could add money to buy Fubaolai wall-breaking machine, which could be heated. This wall-breaking machine is exactly the same as that recommended by several TV shopping businesses that can be found on Taobao, so it is inferred that there are less than five businesses that should be online platforms on Taobao, and it is easy for businesses to deny it during telephone communication. The merchant said that the 7-day return period would not be refunded, but we insisted that the expiration was caused by the merchant's failure to take the initiative to contact. Liu's sales manager, mobile phone18310671kloc-0/9, said that an extra Fubaolai wall-breaking machine could be sent without extra money, and whether to upgrade or not could be considered. Because of all kinds of dishonest behaviors before, we still insist on returning. Liu Jingli began to say that he was just a salesman, and he was not responsible for not selling the machine. Ask him for the after-sales phone number, saying that the return of goods should not affect the work. I don't understand why asking after-sales calls will affect sales. The essence of deception is obvious. Call the mobile phone many times, claiming that the after-sales manager in Tucki will be responsible for communication. After many times of communication, he said that the after-sales display has supported the return of goods, and JD.COM will pick up the goods at home within 3 days. Called the customer service in JD.COM. The customer service in JD.COM said that it only undertakes logistics, and the payment received has been called to another logistics provider in Beijing. JD.COM has never accepted this kind of door-to-door collection and return business. Call back 183. The phone said it would be collected at home and waited. Another half month passed. . . This is the sales routine of these unscrupulous businesses. The new number can definitely dial the sales phone, but the old number has been busy, waiting for everything, but nothing. Both TV station and Jingdong Logistics have snacks. Consumers will seriously affect their corporate image because of the frequent occurrence of such incidents.