Must be rigorous: medical consumption is related to the well-being of the public, and must be done with a rigorous work attitude; The circulation of drugs needs the cooperation of production, supply, marketing, doctors and patients, and only by following strict work flow can it be smooth. To accomplish the corporate mission of Baitasi Pharmacy, with higher service quality, lower operating cost, faster expansion speed and more lasting growth, we must not only have professional skills, but also have a rigorous spirit, so as to create competitiveness that rivals can't reach and ensure an invincible position in the market competition. Baitasi Pharmaceutical advocates the rigorous spirit, which extends to: attaching importance to the standardization of operation and the scientific and rational management. Let the service be exquisite, the details see the spirit, and let the enterprise management be all-round without loopholes, defects and errors. Public welfare is the focus of Baitasi pharmacy management.
All operations, without exception, are for profit, but the tastes of operations are different. Low-level management puts profit first and takes profit as the only value measure to evaluate business activities; Senior management takes righteousness as the first priority, takes the size of righteousness as the first measure to evaluate business activities, gains benefits with righteousness and wins with righteousness. Baitasi Pharmacy pursues high-grade management and insists on putting righteousness first. The greatest significance of Baitasi pharmacy management lies in paying attention to public health. Baitasi Pharmacy carries out this meaning and takes it as the focus of its operation, that is, it takes the interests of public health as the fundamental guiding ideology and the fundamental standard for judging various decision-making and business service activities, correctly handles the relationship between striving for public health and corporate profits, and obeys the interests of public health without hesitation, that is, it is the lofty business goal of improving the level of public health. Engage in health undertakings together with health enterprises.
Baitasi Pharmacy is a health enterprise. Everyone in Baitasi Pharmacy knows that only healthy enterprises can run healthy enterprises. A morbid enterprise cannot run a healthy enterprise without a healthy mentality and healthy words and deeds. Baitasi Pharmacy should be a healthy enterprise, strive to constantly create a healthy and dynamic corporate culture, constantly improve its operation system and management system, and enhance its core competitiveness; Constantly optimize the capital stock structure, strengthen capital accumulation and expand operating strength; Manage your own brand scientifically, enhance brand value and avoid blind brand extension; Actively integrate into the society, contribute to the society, have the courage to assume social responsibilities and obligations, devote themselves to social welfare undertakings, and win wide social support. Building a healthy enterprise has a long way to go, and the key to success lies in talents. Baitasi drugstore should regard talents as valuable wealth and constantly explore and improve the selection, appointment and training mechanism of outstanding talents. At the same time, constantly improve the working conditions and salary of employees, stimulate the initiative of employees, form a sense of identity and belonging of all employees to Baitasi Pharmacy, and realize the benign interaction between employee development and enterprise development. Only by building healthy enterprises with healthy employees can we really engage in health undertakings with healthy enterprises. Observe customer needs and exceed customer expectations.
Understand customer needs: pharmaceutical business has strong professionalism, complex and diverse customer needs and strong substitutability. Need careful observation and in-depth research, understand the real needs of customers, and be a good consultant and staff officer. Only by constantly observing customers' needs, grasping the ever-changing opportunities, establishing service advantages that competitors can't replicate in the screened market, forming the operating characteristics and brand image of Baitasi pharmacy, transforming the understanding of customers' needs into a grasp of the market, and constantly improving customers' awareness and loyalty, can we stand out from the competition. At the same time, it is not only a service criterion for front-line employees, but also a basic requirement for managers at all levels of enterprises. Only by establishing the awareness of whole-process service in the whole enterprise and the concerted efforts of all employees, Qi Xin, can the ever-changing customer demand become the permanent driving force for the innovation of Baitasi pharmacy, satisfy the customer groups to the greatest extent and realize the long-term development of the industry.
Exceeding customers' expectations: on the basis of meeting customers' actual needs, we will create additional value beyond customers' psychological expectations through professional pharmaceutical services, promotion services, logistics channel services and humanized convenience services, so that services can become a catalyst to activate customers' potential needs and maintain the sustained growth of Baitasi drugstore sales and market. At the same time, the clients will be extended from customers and consumers to employees of government departments, suppliers, internal business processes and management processes, and service awareness will be strengthened in daily operation and management, so that service will become a lubricant to promote all work, and the overall operational efficiency and management level of Baitasi Pharmacy will be continuously improved. Code of conduct: run your own business carefully and be kind to others.
Refined management: it is to act according to management rules, make scientific decisions, be well-organized, be disciplined, be strict in management, be strict in style, emphasize rationality, and be strict in words, so that everyone is responsible for everything, and make the enterprise like a clock, and all posts and departments work closely together in an orderly way.
Treat people with virtue: treat people with sincerity, with affection, with kindness and trust, and with generosity and kindness. As a manager, we should pay attention to serving people with morality and set an example first; Affinity and trust should be emphasized when dealing with mutual relations; Dealing with violations of discipline and discipline, while being strict, should also reflect friendship and leave room. Finally, the management characteristics of combining leniency with severity and combining rigidity with softness are formed. As employees, we should advocate teamwork and empathy; Be kind to others and be diligent in communication when dealing with mutual relations; In the face of risks and mistakes, we should be brave enough to take responsibility, instead of shirking responsibility and whitewashing peace. Finally, a harmonious working atmosphere will be formed.