1, recorded at any time.

There are many kinds of marketing, among which telemarketing is a very common way, and telemarketing also has telemarketing skills. Mastering telemarketing skills is more effective than making a hundred phone calls casually.

When making a phone call, hold a microphone in your left hand and a pen and paper in your right hand, and write down the information you hear at any time (of course, if you write with your left hand, the other way around).

If you are not ready, you have to ask the other person to repeat it, which will make the other person feel that you are absent-minded and have not listened to him carefully; Besides, you have to make so many phone calls a day that you can't remember what every customer said. People's memory is always limited, so there is an old saying that a good memory is not as good as writing. It is also convenient for you to follow up the situation by phone later.

Step 2 sign up for employment

When you find the person you are looking for (sometimes you know he is in charge of this matter, but you don't necessarily know his name), as soon as the other person picks up the phone, you should say hello politely, then clearly state your full name, then your company name, and then tell the other person what you are doing here and what kind of service you can provide for him; Similarly, once the other person says his name, you can call him by his first name from time to time in conversation.

Step 3 get down to business

In the process of making a phone call, don't "prevaricate" to delay the time. After introducing yourself and me, get down to business and speed up the business conversation. Because time is precious, others may not have time to listen to your nonsense. According to the products of your own service company, understand the situation of the other company and find the demand; Think and look at problems from the other side's point of view. You are here to provide solutions to other people's problems, not to dig other people's money. Therefore, it is very important to learn to ask.