1, customer file table (No matter what kind of Luzhou-flavor store, repeat customers will bring 70% or more of the store sales. Customer files are very important, so it is necessary to establish a table for each customer's taste, shopping habits, purchase varieties, purchase time, etc. ) .2. Registration Form for Customers Entering the Store (As long as customers enter the store, they should be painted with their characteristics, names and even physical features in mind). 3. Daily and monthly sales reports. 4, telephone consultation form (telephone consultation must be clearly remembered, not just by head).