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Why do customers choose your beauty club?
As a consumer, what should you pay attention to if you choose a beauty club? In this increasingly fierce competition, the interior decoration environment is particularly important, and whether it can provide personalized service for customers is also one of the assessment indicators. Getting high profits is the goal of beauty clubs, and consumers need to enjoy services. Whether the customer diagnosis is professional enough According to past experience, all high-end beauty clubs will have customer diagnosis. Through customer files, we can know what skin problems customers want to solve and what purpose they want to achieve. Actually, it's true. A beauty club should correctly guide customers and accurately judge skin problems. It's not blind selling. I once had a skin test in a beauty club. The test result showed that the skin was fragile and prone to red blood. Then, the staff recommended skin care products with natural ingredients such as cucumbers and roses. Excuse me, whose skin is not fragile for people in their twenties? Cucumbers and roses are natural products of plants, but the main function of roses should not be to calm down. Is it really correct to recommend it to consumers who are not experts just because it is the latest product and the price is high? Customer diagnosis requires beauticians to be familiar with the characteristics of various skin problems, have the ability to analyze various skin problems, and be proficient in various skin testing methods. In the process of diagnosis, it is necessary to record the test method, observation data, various manifestations of problem skin, the duration of occurrence and the physical health of customers. Finally, comprehensively analyze all the above information and data, get the skin diagnosis result, determine the skin care plan, and record it in the form. This requires the staff of the beauty club to have excellent professional knowledge and be skilled in using it. Make a targeted nursing plan. Consumers may not have done beauty treatments in beauty clubs before. How can customers only choose your beauty club? At this time, what the beauty club should do is: if some methods or drugs in the original care plan may aggravate another skin problem, it should make appropriate adjustments according to the specific situation, and then make detailed records of the care products and treatments, treatment methods and skin care plans selected before and after each care, and store them in the customer files. After making a correct diagnosis of the skin, determine the skin care plan, the nursing methods and steps used. When dealing with complex skin problems, the choice of skin care products and therapeutic products should adopt the method of solving the main skin problems first and taking into account other problems at the same time. If beauticians in beauty clubs should pay attention to learn to charge fees, master more professional knowledge and constantly improve and enrich their knowledge. Then, when making a nursing plan for customers, we can really master and flexibly use the knowledge we have learned, so as to design a scientific and reasonable skin care plan and provide personalized service for every customer. Adjust the nursing plan of each customer in time for a period of time, because the skin will get greasy after staying in Zhejiang for a period of time. Back to the local area, the beauty club should adjust the nursing plan according to this situation, but the beauty club still follows the old plan. The whole face is shiny. Will you go to this beauty club next time? Some customers travel or travel, and their skin is extremely dry, peeling and wrinkled due to ultraviolet radiation or inappropriate areas. The beautician can advise customers to do a high-density maintenance first to shorten the nursing time, with the aim of supplementing various nutrients to the skin in a short time and making the skin have a rapid improvement process. According to the changes of customers' skin problems, make adjustments at any time and tell customers the relevant knowledge in daily care. For example, for allergic skin, we should first find out the causes of allergies, prevent allergic substances from harming the skin, avoid ultraviolet radiation and cold and hot stimulation, and choose anti-allergic skin care products, so that customers will receive professional care in beauty clubs on a regular basis.