For example, if you are in an elevator, the elevator suddenly goes up and down like a spasm. You don't know if there will be an "elevator panic" in the next second, so you urgently need to ring the alarm or call for help. But the alarm is broken and the cell phone has no signal. So you can only fall into great fear, hoping that the elevator will stop, the door will open and people will escape. In this case, your pain point is "fear of the unknown", and "ringing the alarm bell" or "cell phone has a signal" is a tool to solve your pain point, then you will ring the alarm bell with one hand and test where there may be a signal with the other hand, accompanied by mumbling. But you can't get it. In this case, the pain point appears.
The pain point is a feeling of "I can't live without solving it", not a feeling of "I can't live well". In the elevator, if the alarm doesn't respond and the cell phone doesn't signal, then you will die at any time in the next second. This is a pain point. However, if the light in the elevator is insufficient and the button is too small, such a problem only makes you feel uncomfortable and will not bring the feeling of "life and death", then it is not a pain point. From this perspective, the pain point is an insoluble problem, which is related to life and death.
So what are the pain points in our work? Is the brain drain too serious, and all the qualified talents who have just been trained have gone, and everything has to start from scratch? Or is the business changing so much that once you get used to one way of working, you have to change to another? Or is the workload too much and the salary too little? According to the above definition, are these situations related to "life and death at work"? In other words, is it something that you can't do at all? Obviously not.
If these problems are not solved, you just feel uncomfortable or uncomfortable. There is no question of life and death at all. Brain drain makes you constantly cultivate new people and makes you very tired. Business changes, constantly learning new skills, adapting to new ways, very tired; Too much work and too little pay. I earn money from selling cabbage and white powder. I am tired. In the final analysis, one word: tired. And tired, obviously not dead. Tired, it just makes you uncomfortable.
From another dimension, the pain point must be individual and microscopic. Like the 2008 Beijing Olympic Games, Liu Xiang was unable to participate in the competition because of unbearable pain. This is his pain point, and he is the only one suffering. If everyone is deeply involved and can feel it, it is not a pain point, but a "status quo", which has a great impact on everyone. The 2008 Wenchuan earthquake has had an irreversible impact and change on everyone in Yingxiu and Wenchuan, which is a "state" rather than a "pain point".
Based on this division, the pain point is changeable and reversible, while the status quo affects everyone and individuals cannot change it. In other words, it is objective reality.
Therefore, when we encounter great difficulties in our work, should we distinguish whether this is our own pain point or everyone's current situation? If it is a pain point, of course, we must find a way to solve it. If your ability is not enough, you must use external forces or ask for help from your superiors. But if it is the status quo, the best way is to adapt to this status quo, not to blame others, not to shirk responsibility. Because the status quo affects everyone, big or small. The status quo is irreversible, beyond everyone's solving ability, and can only be accepted. See what you can do on the premise of acknowledging and accepting the status quo. That's an old saying of American critic Perry: dancing in chains. Just like in primary school, I cried like a teacher and was beaten by my classmates, hoping that the teacher would uphold justice. The teacher answered me with a very philosophical sentence: why didn't he hit others! ! ! ? It was a shock, and it went around the beam for three days. Although this sentence is absurd, it also tells a truth. Under the same classroom, why are you the only one who is beaten? Look for reasons from yourself so that you won't be beaten again. But if every student is beaten, there is no need to sue the teacher for justice, because this is an objective fact that no one can change.
In the final analysis, at work and in the workplace, the pain points are all solved by yourself, and the status quo depends on what you can solve. In short, words like "it's not my fault" or "I have done everything I can" are not heard in the workplace. And people who always say this sentence, or people with such a mentality, can't go far.
* * * Give it a pep talk ~ ~ ~