"less" oil
Nanchang Nanjing East Road Auto Repair City has hundreds of small and medium-sized private auto repair shops. Master Wan used to repair cars in three garage, and later opened his own garage. In recent years, he made a fixed transaction in the store every two or three months: he bought brand engine oil from the employees of 4S "informers" and collected 30 or 40 barrels (standard 4 liters) at a time. The unit price paid to the informant is 50 yuan, the unit price sold to the auto repair customer is 80 yuan, and the unit price sold in the 4S shop is 65438+.
In this trading chain, "informants", repair shops, customers and 4S stores all have profits, and "paying the bill" is the owner of 4S stores who spends high prices to maintain and change oil. Another painter who opened a shop near him also had the same "informant", doing the same business and buying more than 20 barrels at a time.
"The more expensive the engine oil in the 4S shop, the greater the profit margin, and the more willing the owner is to accept it. Oil collection is quite common in the industry. As long as the owner has demand, from computer motherboards to screw parts, 4S shop employees can get the factory materials out. " Master Wan told reporters bluntly.
The reporter randomly visited a number of small auto repair shops, which confirmed Master Wan's statement that most shops operate this kind of underground transaction, and the transaction amount ranges from several hundred yuan to hundreds of thousands of yuan.
"Some parts of the accident car in the 4S shop have been dismantled, and some have been directly replaced with new cars, depending on the customer's needs and the risk of changing the package." The lacquer master revealed to the reporter.
The source of these oils is very simple, and the national measurement standards have provided convenience. The standard measurement of a barrel of oil is 4 liters, and the average vehicle oil change only needs 3.5 liters. Most car owners don't want to take away the extra 0.5 liter, which has become a "free lunch" for auto mechanics. Driven by interests, some people "save engine oil" and do not hesitate to pump less waste oil or add less new oil. Even if they save more than 0.5 liters per barrel, every little makes a mickle in a month, it is hard for car owners to notice. Even after the 4S shop charges, workers can pay for the car without changing the oil at all.
At present, Nanchang * * * has more than 80 4S stores and hundreds of small and medium-sized auto repair shops. After this underground market is gradually formed, it will greatly threaten the safety of vehicles and harm the interests of car owners.
Maintenance of "Bad Taste"
In the investigation, the reporter found that playing "tricky" on car maintenance products is the real "fat" in the industry.
Master Xiaowan 10 years ago began to engage in automobile maintenance and worked as a mechanic in 4S shops of many famous automobile brands. He has a personal understanding of the abuse of car maintenance products in 4S shops in recent years.
"From the first maintenance of the new car, the receptionist at the front desk of the 4S shop will continue to introduce the maintenance products such as gasoline additives, fuel tank cleaning agents, sludge cleaning agents, and directional oil cleaning agents to the owners ... Sometimes, regardless of whether the owner agrees or not, just click the list directly into the computer. The original 5,000-kilometer oil change maintenance is two or three hundred yuan, plus two small bottles of maintenance liquid, the price has doubled, and many car owners are willing to accept it for the' car'. "
It is understood that the cost of car maintenance products is very low. The cost price of some cleaning agents is only thirty or forty yuan. Once they enter 4S stores, their value will soar and they will be sold to car owners at three or four times the price. Reporter Xiao Wanxiang explained a mystery. It turns out that 4S stores have long been the target of auto repair product sellers of high-end auto repair platforms. The receptionist at the front desk of the 4S store has sales tasks, such as successfully selling a bottle of sludge cleaning agent with a price of 100 yuan. Receptionists, repairmen and sales managers can all get a commission of 10 yuan, and the 4S store should also get a commission of 30-40 yuan, which is a "hidden rule" in the industry.
"Most car maintenance products are unnecessary, just like patients seeing a doctor. In addition to prescribing drugs, doctors prescribe more health products. It is of little use to eat undead. " Xiaowan said frankly.
In particular, some maintenance fluids and cleaning agents should not be used indiscriminately. It is more common to use a bottle of cleaning agent with a price of more than 400 yuan to remove carbon deposits from the engine. You need 4 bottles of *** 1600 yuan each time. But new cars can be cleaned, and old cars can't be cleaned if they haven't been maintained for a long time, otherwise the protective layer formed by carbon deposits will be washed away, leading to engine failure.
"Every time this happens, the 4S shop will collect money, but the owner never cleans it up. This is responsible for the vehicle. Of course, the owner must not find out that he has paid the money. Because of the low cost, some cleaning agents left at ordinary times are unwilling to be taken away by small auto parts stores. They are easy to find if they are kept in the cupboard for a long time. They are all used by the master as washing powder, and it is a huge waste to wipe the floor and oil. "
"Face-changing" Auto Parts
Located in qingyunpu district, Nanchang, Jiangxi Yuntong Auto Parts City has gathered hundreds of auto parts stores. Like the auto repair city, the merchants here have also formed an underground trading market with 4S stores. Although the problem of auto parts has been heard in the media, the reporter found that this phenomenon seems to be escalating.
The reporter pretended to be the sales manager of 4S shop to inspect the market and came to a medium-sized auto parts store that operates famous cars. A shopkeeper surnamed Qin immediately got the message when he learned of his purpose, and warmly invited reporters to discuss in a small room of the clerk.
"No matter what accessories you need, we can meet them. Absolutely guaranteed to be original or high imitation. We will invoice according to the selling price of the 4S store, and the profit difference in the middle will be settled according to the payment method you requested, and the tax will be collected at 4 points, and will be settled on 1 month. When the quantity is small, we will send' motorcycles' (that is, scooters) for delivery. When the quantity is large, we will send a small truck to deliver the goods directly into the 4S shop warehouse, as long as you get it there. " Boss Qin skillfully explained the transaction process.
Because it involves "business secrets", Mr. Qin refused to disclose the name of the 4S shop he worked with and the number of transactions per month. "In the auto parts industry, it is very common to deliver goods to 4S stores. It is better to send high imitation goods and black ones to deputy factories. No one will tell you the name of the 4S shop casually. If it is revealed, it will mean breaking your own financial path. "
The high imitation goods mentioned by Boss Qin refer to the imitation parts with good quality, which are close to the price of the original parts, while the price difference of some sub-factory goods without quality guarantee may be several times or more.
The reporter also received "courtesy" in another small auto parts store specializing in a domestic brand. Store owner Luo told reporters that the best-selling auto parts in the store now are bumpers, water tanks, water tank brackets, some decorative parts and plastic parts. These parts have low risk and high profit, such as front and rear bumpers. Even if the factory accessories are painted, the owner can't find them. In his peer circle, some auto parts stores even 60% to 70% of their business comes from 4S stores. "The more car brands, the looser the management in this area; The more you go to 4S stores at the city and county level, the more common underground transactions are. "
With the deepening of the investigation, the "hidden rules" of various 4S stores have appeared one after another, and the brand image of "high price and high quality" of 4S stores has been seriously impacted, and some 4S stores are slipping into the abyss of "high price and high quality".
Make people believe in your store. . .