Implementation in Zhejiang Province
If consumers need to transfer prepaid vouchers due to objective reasons such as change of residence and health, business operators shall allow it and shall not charge additional fees. Therefore, yoga clubs should not charge extra transfer fees. After repeated coordination by the staff of the Consumer Protection Committee, the Yoga Club agreed to transfer.
Matters needing attention in card transfer in yoga studio
Pay attention to the membership agreement that consumers should sign when they apply for a card. If it is clearly stated that "the transfer member will be charged a 20% handling fee due to natural reasons such as physical and work force majeure", it is recommended to handle it properly. After all, the contract is written in black and white, and payment should be made according to the rules. However, if the transfer fee is charged without the knowledge of the store, the rights must be protected reasonably.
Consumers must read the terms clearly when signing relevant prepaid consumption contracts and agreements. If there are any objections or ambiguities, they should be raised in time and asked clearly. If there are any business violations, they should report to the relevant regulatory authorities in a timely manner to effectively safeguard their legitimate rights and interests.