Eight skills of communication. Listening 2. Zan 3. Thank you. Listening 5. Question 6. Apologize 7. Share 8. End communication 1. Listening is one of the most important skills and the most basic etiquette in interpersonal communication. In communication, listening is a very important communication technique and an important means for people to gain the understanding, trust and support of others in interpersonal communication. In interpersonal communication, people always try to understand each other by listening, so as to better understand each other's views, emotions and ideas, so as to achieve the purpose of communication. Second, praise is a very important and powerful way of communication. Praise is a silent language and a lubricant for interpersonal communication. Praising others' achievements, strengths and advantages can not only satisfy others mentally, but also satisfy yourself psychologically. It can also increase people's self-confidence, make people psychologically balanced, and is conducive to smooth communication. Third, gratitude is a virtue and a lubricant for interpersonal communication. Thank others for their care, support, help, guidance and teaching ... These are the lubricants of interpersonal communication. Listening is a very effective communication skill. Listening can help people understand each other's feelings, let us express ourselves better and let us understand each other better.