This year, Tongxin Thermal Power Development built a new customer service center and upgraded the customer service telephone number to 96 12399. From June 10 to April of the following year 10, professional customer service staff will provide services to customers 24 hours a day. The service telephone number of the original branch is not affected, allowing users to choose freely. The 96 12399 service hotline can answer 10 calls at the same time, with 30 waiting seats.

The information department collects the personal information of all the service personnel of the branch, arranges the job numbers in a unified way, and generates the QR code. Users can objectively evaluate the service of door-to-door staff, and they will carefully check every evaluation and correct the problems in the service in time until the users are satisfied. After scanning the QR code of the badge, personal information will be displayed on the user's mobile phone.

Jilin Tongxin Thermal Power Group Co., Ltd.

Jilin Tongxin Thermal Power Group Co., Ltd. is a large-scale public comprehensive joint-stock company mainly engaged in heating production services, and also engaged in thermal design, engineering supervision, heating pipeline installation, building construction, real estate development, thermal insulation materials, hollow brick production, steel pipe manufacturing, coal production and energy development.

The group company has become one of the five major specialized heating companies in Changchun City, the largest specialized private heating enterprise group in Jilin Province, and the only heating enterprise group in China that takes heating as its main business and diversified its ancillary business.