Implementation in Zhejiang Province

Registered prepaid vouchers such as annual cards and season cards that do not limit the number of consumption within the set use period, and consumers need to transfer prepaid vouchers due to objective reasons such as changes in residence and physical health, the operator shall allow it and shall not charge additional fees. If the consumer requests to report the loss due to the loss of the prepaid voucher, the operator shall not refuse.

After the expiration of the set service period, the operator shall refund the balance of advance payment or extend the service period, and shall not charge additional fees.

Extended data

It is a violation of consumers' rights and interests to pay the transfer fee for the transfer of fitness cards.

The Measures for the Supervision and Handling of Contract Violations issued by the State Administration for Industry and Commerce in June, 20101year clearly stipulates that if an operator and a consumer conclude a contract with standard terms, the operator shall not exclude the consumer's right to change or terminate the contract according to law and the right to interpret the standard terms.

The practice of asking consumers to pay the transfer fee by fitness clubs deprives the other party of the right to change or terminate the contract according to law and infringes on the legitimate rights and interests of consumers. Because, after handling the membership card, the cardholder enjoys the right to enjoy the service, including the cardholder's right to transfer the card. As an obligor, the fitness club only needs to provide corresponding services according to the requirements of the obligee.

Xiuzhou District Government-Measures of Zhejiang Province on Implementing the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests (revised on 20 17)

Xunwu Party Affairs Open Network-Transfer of Fitness Card to Friends Should Pay Card Transfer Fee Lawyer: Infringe on Consumer Rights and Interests