Its most representative feature is "british butler service", which is its core competitiveness different from other hotels of the same grade, such as Ritz-Carlton and Waldorf Astoria. Butler service, that is, one-on-one private service, each room will be assigned a private butler to be on standby 24 hours a day to try to meet all your requirements.
The first time I met Reggie, I caught a glimpse in the classic fashion blockbuster "The Devil in Prada". I was lucky enough to experience the suite of Chengdu Rui J Hotel this time, and I was deeply impressed.
Chengdu Rui J Hotel is located in Huazhi Square, Qingyang District, near Chunxi Road, the most prosperous business district in Chengdu, and Taikooli where luxury goods gather. It is about 30 minutes' drive from the airport to the hotel.
Compared with the Ritz-Carlton and jw Marriott around, the gate of St. Regis is really too low-key and even "unfashionable" to my surprise. People who don't know St. Regis really can't see that there are such high-end luxury hotels in such a downtown area.
I admit that before I came, I saw pictures of Chengdu Rui J Hotel's room on Qunar. com. I think it's normal and I don't have any expectations. I came here mainly to experience its service.
hall
The hotel lobby is on the first floor. When the car arrived at the door of the hotel, a receptionist came to open the door, took the luggage and introduced it into the lobby. During the check-in, a beauty service staff brought a small cup of sour plum juice with a kind attitude and a sweet smile. The only regret is that there is no air lobby in Chengdu Rui J Hotel, and there is no visual shock overlooking the whole city from high altitude.
After check-in, our exclusive "housekeeper" will take us to our room. I stayed in the St. The Regess Suite this time.
elevator shaft
After getting on the elevator, I was attracted by a detail: after I swiped the card, the system automatically selected the floor for me, without pressing the floor again. This makes me feel that St. The Regess is different from other five-star hotels, and I am beginning to look forward to it.
room
The style of the room is exquisite European style, the hard clothes are exquisite and elegant, and the soft clothes are a little simple at first glance. Open the door and face a beautiful butterfly orchid, very elegant.
The housekeeper first helped us pack our bags, introduced the room, and then asked us if we wanted some coffee or tea. I asked if there was any Pu 'er, and he said, "We can find a way." . There seems to be no such thing, but we can find a way to get it! Does this mean that I can make all kinds of strange requests, and the housekeeper can help me do them one by one? Hehe ~ I'm evil inside ~
Right in front of the door is the guest bathroom, which is convenient for guests to use.
The living room is divided into two areas: dining and leisure. The flowers and candlesticks on the dining table are particularly exquisite, which is the visual sense of English candlelight dinner.
Welcome fruits, snacks and flowers have been prepared and put on the coffee table. The disadvantage is that there is less fruit, which is not as good as Ritz-Carlton and Hilton. Fortunately, there are flowers to see. There are different styles of flowers in many places in the room! )
This is a surprise! At the time of booking, it was said that there were children, so in addition to bath products and children's slippers, the hotel actually prepared so many other children's products: colored pens and books, children's cups printed with Reggie logo, hats and schoolbags. What good quality and care! ! !
Guess what is the "antique cabinet" across the dining table?
That's right! This beautiful cabinet is the mini bar ~
From the living room, there is an oversized cloakroom on the left, and the space is too luxurious.
However, what really attracted me was this mysterious little door on the right side of the cloakroom. What is this for? I've thought about it for a long time. I haven't seen it in a hotel before. I asked my friend, who smiled mysteriously and said that I would know tomorrow. So I named it "Windows".
(Later revealed: This is the "housekeeper's box". This is a special service. Guests can put the clothes that need to be washed or ironed in it, and the housekeeper will take them away from here, put them back after washing, and won't ring the doorbell to disturb the guests. )
bathroom
Opposite the cloakroom is the bathroom. It is divided into toilet, shower room and bathing area.
Let's talk about bathroom facilities and supplies. The washstand and bathtub faucet are famous Hans Geyer, and they are also the brands that super five-star hotels often choose.
Bath products are remede brand from America used by Reggie Royal. In addition to hair care and shower gel, there are facial cleanser and firming lotion! Careful care
Hair dryer! I live in a hotel and I care about something. From the experience, the high-end hotel hair dryer is very good, big brand, high power, constant temperature/negative ion, cold and hot wind, and the hair is smooth after blowing. Reggie's hair dryer certainly fits these characteristics. So far, there is only one exception, namely the Ritz-Carlton Hotel in Chengdu.
The shower area is too domineering; The facilities should be the most advanced in the hotel I have stayed in at present, and there are massage nozzles in all parts. It looks complicated and needs to be studied before it can be used. I haven't seen any brand for a long time, it should be high-end goods, and it has a good sense of use.
The color matching and style of the bedroom don't appeal to me, but there is nothing to say about the sense of use. As soon as the hand touched the quilt, it was planted with grass by this comfortable touch! I decided to ask what material this is, what brand it is, and where can I buy it? Don't stop me.
There are also bedside lamps and curtain control panels. Great design! Concise and clear, clear at a glance, very human. What is even more unexpected is that when I lit the soft light, the whole house softened instantly! It turns out that these buttons can actually control the whole suite, not just the bedroom. I have to admire Reggie's automation technology!
Speaking of high technology, let's go back to the living room and talk about the remote control and ipad.
The ipad above the TV cabinet is dedicated to guests, so you can learn about the culture and materials of the hotel, and you can also play music or other operations through the ipad connected to the stereo. The ipad can basically control the equipment in the whole room. The remote control is also very advanced! Forgot to take pictures, forgive me for being useless for a long time (in fact, I can find a housekeeper, I am lazy ~)
The room has been roughly introduced. High-end hardware facilities are of high quality, high degree of automation and strong sense of science and technology. Thoughtful in details, thoughtful. Let's talk about service
I estimate that I called the housekeeper more than a dozen times, and the housekeeper answered it very kindly and gently, which met my requirements in time. Without the slightest impatience. Whenever you meet the staff when you go out, they take the initiative to say hello. I once met a hotel worker in the elevator. After getting off the elevator, she smiled and bowed before leaving. Reggie's service quality touched me very much.
Another surprise is that in the evening, shortly after we walked out of the room, the doorbell rang. Opening the door is actually a waiter sending good night snacks to the children! Can I say that I was moved to tears?
In a word, Reggie's service is beyond your imagination.
common area
Xiu-restaurant
The St. Regis buffet breakfast is in Xiu Restaurant, which is small in size and has few varieties. Fortunately, the style is more exquisite. I prefer Chinese breakfast, but I heard that Reggie's western dessert is the best! Regret not eating ~ China's rice porridge and fried dough sticks are particularly delicious! Fried dough sticks are just fried and crisp.
Happy time (happy time)
Reggie's happy hour is next to the executive lounge, Xiu Restaurant. The area is not large, but the decoration is low-key and luxurious. Different from other hotel buffet happy hours, St. Regis is in the form of ordering food, which seems to be more accented! I took a look and found that there were not many kinds of food, but the food was exquisite and delicious! I like beef pancakes very much.
fitness room
In addition to all kinds of high-end imported equipment, the gym also has towels and water, which you can take by yourself. Unfortunately, I didn't bring any fitness equipment, so I had to have a look.
swimming pool
The swimming pool is next to the gym and divided into indoor and outdoor swimming pools. The outdoor swimming pool is closed in winter, but the scenery is very good. It must be very comfortable to swim a few laps here in summer and then lie on the sofa to rest. It is worth mentioning that there are green spiral shower rooms next to indoor and outdoor swimming pools, where you can take a bath, but I am afraid only men or children dare to use them.
Spa spa center
After visiting the swimming pool, walk down the spiral stairs. The spa is on the fifth floor. Listening to soothing music and drinking tea, I feel relaxed instantly. Okay, I forgot to take pictures again. I looked at the menu of items on the iPad. There are many items and the prices are not cheap. Try again next time.
I only remember that when I left J Hotel the next day, I was reluctant. J Hotel's facilities, details and services gave me a very good experience!
Reggie, Chengdu, I'm glad you came.