1, hello, is this the mother (father) of baby XXX? Excuse me, madam, is this Mr. XXX?

Hello, is it convenient to bother you for a few minutes?

2. I'm CoCo, the course consultant of parent-child swimming (some course consultants will call themselves teachers).

Second, introduce Fan Hai's parent-child swimming.

Parent-child swimming club is a parent-child service organization focusing on parent-child swimming, parent-child fitness and early enlightenment. We adopt the world's most advanced parent-child fitness course from Cambridge University, England, and integrate the advanced research results of children and pregnant women's physiology and psychology to provide advanced, scientific, healthy and exclusive parent-child fitness services for infants and their families aged 0-6.

Third, after agreeing to participate in the experience activities, confirm the information.

1, mom, let me confirm the baby's name, xxx. Is this correct? Does the baby have a nickname? Know the date of birth and gender.

In addition, because the child is coming for the first time, in order to better interact with the child, the teacher asked her mother to tell me about the child's personality or the parts that parents are more concerned about.

Ok, mom, I'll confirm with you for the last time. I reserved an experience class for your baby this Saturday morning 10:30. I'll call you this Friday evening to confirm/remind you. Please arrange the time in advance and take him/her with dad.

3. I am xxx, the course consultant of parent-child swimming. My name is CoCo, and my Chinese name is XXX (if English names are difficult to pronounce, let parents remember their Chinese names). I will send you a text message later to confirm the time and address of our experience class and your contact number.

If you receive it, please give me an answer. If you have any questions later, please feel free to communicate with me. All right, that's it. Sorry to bother you, but I'll see you on Saturday!

Inviting speech skills:

Tip 1: Keep yourself smiling.

This is because when you speak with a smile, your voice will convey a pleasant charm and naturally become more approachable in the ears of customers. When you say every word with a smile, the other person will be moved by you more easily. (The content is taken from the wechat platform sale5 1. Pay attention to learn more telemarketing skills).

Tip 2: the volume and speed should be coordinated.

When people meet, there is a so-called "magnetic field". On the phone, of course, there is also a telephone magnetic field. We are close to the magnetic field of potential customers and feel cordial. Everything we talk about is prone to * * *.

In order to understand the other party's telephone magnetic field, it is suggested that you should adopt a moderate volume and speed at the beginning of the conversation, and then adjust it after you distinguish the volume and speed of the other party, so that the customer will feel that you are in step with him. Speak slowly to young people and middle-aged people, but speak slowly to the elderly to make it easier for them to hear clearly.

Tip 3 indicates that it won't take too long. Explain briefly.

No one wants to spend time listening to a strange speech. So, it's always good to tell each other from the beginning that it won't take up too much time. In order to make the other party willing to continue this call, Park Shi's suggestion is to ask the other party to give himself two minutes, but when people hear two minutes, they usually have the idea of "just two minutes anyway, just listen and watch".