First of all, about dressing up

In foreign-related communication, everyone's dress is regarded as the most vivid explanation of their upbringing, and it is regarded as related to their respect for the object of communication, so it is not feasible.

(A) Important stress

1, trichromatic principle

On formal occasions, foreign-related personnel, especially men, should consciously distinguish the colors of the whole body clothes, and the total number is limited to three. If there are more than three colors in the clothes of foreign-related personnel, it will be dazzling and it will be difficult to give people a sense of solemnity.

2. Three unifications

When men wear formal clothes in foreign countries, they should try to make their shoes, belts and handbags the same color, preferably black. The more important a person is, the more attention should be paid to this in foreign activities.

3. Three major occasions

To participate in foreign activities, you must not change your dress, but make different appearances according to your specific situation. Traditionally, the dress of foreign-related personnel is mainly divided into the following three occasions:

First, official occasions. Formal occasions, that is, working hours. On the whole, the dress for formal occasions should be solemn and conservative. At this time, foreigners should wear suits, uniforms or skirts. Specifically, men's clothes should be blue or gray suits and uniforms, and women's clothes should be monochrome skirts, dresses or uniforms.

Second, social occasions. Social occasions, here refers to the social intercourse time after official activities. The general dress style in social occasions should be fashion and personality. In common social occasions, such as banquets, dances, mutual visits and parties, foreigners should wear fashion and dresses. At present, dark tunic suit and monochrome cheongsam can be regarded as China men and women respectively. Formal dress? Used in grand social occasions.

Third, leisure occasions. Leisure occasions generally refer to personal free time after official activities, such as home, fitness, sightseeing, shopping and so on. The general style of dress for leisure occasions should be comfortable and natural, and people can often do their own things. In leisure situations, sportswear, jeans, jackets and T-shirts are the most suitable choices. If you wear a suit or skirt on this occasion, you will look serious.

4, jewelry wear

When participating in foreign activities, the jewelry worn by foreign personnel must conform to their status, and it is better to wear as little as possible. In formal occasions, women usually should not wear feminine jewelry such as jewelry, earrings and anklets, which are only suitable for social occasions. It should be noted that when wearing jewelry, it is usually not advisable to wear more than three kinds, each limited to two pieces. When wearing a variety of jewelry, try to make its texture and color consistent.

5, women's makeup

When attending foreign activities, women usually wear makeup. In international communication, make-up not only means self-esteem, but also shows that you pay more attention to your communication. On formal occasions, it is advisable to wear light makeup; In social occasions, make-up can be slightly thicker; There is no need to put on makeup in casual occasions. The three cannot be generalized.

(2) Important taboos

1, Six Taboos of Dressing

On formal occasions, the dress of foreign-related personnel should avoid being too messy, too bright, too exposed, too transparent, too short and too tight, which are the six taboos of dress. Is it particularly taboo for women to dress in foreign-related official activities? Six dew? That is, it is forbidden to expose the chest, shoulders, umbilicus, back, toes and heels.

2. About the suit

On formal occasions, men had better wear dark single-breasted suits, white shirts and black shoes. When wearing a suit, it is best not to wear a sweater, shoes or sandals, or a backpack. When standing, be sure to button up your suit. It is not recommended to pin the pen in the pocket outside the suit jacket. The trademark on the sleeve of a suit jacket must be removed.

3. About ties

When you wear a suit, you must wear a tie. It is advisable to wear a monochrome or geometric tie in formal occasions, and use a black tie or a flowered tie with caution in emergencies. Better not use it? A pull? Or? Cards? Ties and ties should not be longer than belts. Generally speaking, it is not necessary to use a tie clip. When clamping the tie clip, it should be located between the fourth button and the fifth button of the seven-button shirt from top to bottom, and the position gets worse as it goes up.

4. About shoes and socks

When attending formal activities, it is generally not appropriate to wear sandals, slippers or sports shoes directly, nor to wear socks barefoot. When men wear suits, they usually avoid wearing nylon stockings and white socks. When a lady wears a skirt, don't wear out her socks, don't wear two pairs of socks, and don't change them into fitness pants. When a lady wears a skirt, it is ugly and impolite if her socks are exposed.

Second, about the meeting.

When meeting foreign friends for the first time in foreign activities, it is necessary to observe the relevant meeting etiquette. Taking this lightly in the minds of officials will often leave a bad impression on the people they communicate with.

(1) Introduction

In foreign-related communication, introduction is divided into self-introduction and introduction of others, and their specific requirements are different.

1, introduce yourself

There are two points that need special attention when introducing yourself. First, conciseness. Self-introduction, usually as concise as possible, generally does not exceed one minute. Second, the content is complete. The self-introduction used in formal occasions should generally include four basic contents: my unit, specific department, position and full name. Should they? In one go? , are indispensable.

Step 2 introduce others

When introducing others, the most important etiquette problem is the order of the introduced parties. What are the basic rules? Respectable people come last? That is, when introducing women and men, men should be introduced first, and then women should be introduced; When introducing elders and juniors, we should introduce the juniors first, and then the elders. When introducing superiors and subordinates, the subordinates should be introduced first, and then the superiors; When introducing guests and hosts, the host should be introduced first, and then the guests.

In foreign affairs reception, if there is more than one guest and host, the host should be introduced first, and then the guest should be introduced. However, when introducing the personnel of all parties, it should generally be carried out from high to low according to the specific level of their positions and identities.

(2) shake hands

When meeting and breaking up, people mostly shake hands as gifts. When shaking hands, the following two points should be taken seriously.

1, sequence

When shaking hands, the order in which the two sides reach out is very important. What are its basic rules? The distinguished person in front? That is, when women shake hands with men, women should reach out first; When the elder shakes hands with the younger generation, the elder should reach out first; When the boss shakes hands with his subordinates, the boss should reach out first. When the host shakes hands with the guests, the situation is quite special: when the guests arrive, the host must first extend his hand to welcome them; When the guests leave, they should first reach out and signal the host to stay here. It should be pointed out that the order of reaching out when shaking hands is divided into men and women, and it is limited to social and leisure occasions; On formal occasions, it is usually only to look at the location, only to divide the host and guest.

2, the main taboo

There are six taboos that should not be offended when shaking hands with foreigners on formal occasions. First, absent-minded. Second, use your left hand. Third, wear gloves. Fourth, wear sunglasses. Fifth, hold hands with the opposite sex. Sixth, cross patterns appear when many people shake hands at the same time.

(3) Business cards

In official activities, exchanging business cards with new people is a communicative act. Both the host and the guest should respond to this? Get ready? .

1, hand in your business card.

There are four points to pay attention to when handing out business cards to foreigners. First of all, you should stand up and hand it to each other. Second, you should use your hands or your right hand. Third, face each other with words. Fourth, pay attention to the order. Usually, when the two sides exchange business cards, the party with the lowest level must issue its own business card first; When a person exchanges business cards with many people at the same time, he should do it from respect to inferiority or from near to far.

Step 2 accept business cards

There are five basic rules for accepting business cards: First, you should stand up or greet each other. Second, you should use your hands or your right hand. Third, read the business card carefully after receiving it. Fourth, put it away respectfully. Fifth, you should give each other your own business card.

3, the main taboo

Generally speaking, business cards used for foreign exchanges should not be printed with my photo, aphorisms or private house phone numbers, and should not be altered, added or deleted.

When accepting foreign guests' business cards, it is not advisable to put them on the table, in your trouser pocket or give them to others for circulation.

(4) Theme

When talking with foreigners, you should carefully consider the specific topic you choose.

1, taboo topic

When talking with foreigners, you should not choose the following three kinds of live questions. First, the topic of low style. Such as disasters, murders, tragedies, scandals and so on. Second, criticize other people's topics. ? Who is right and who is wrong must be right and who is wrong. Foreigners often feel the same way. Third, topics involving privacy. Personal privacy topics such as income, age, marriage, health, address and experience. In particular, you should not take the initiative to mention.

Step 2: the right theme

When talking with foreigners, choose the following three topics. Generally no problem. First, the topic that the communication object is good at. Second, a relaxed and happy topic. Such as sports, competitions, film and television entertainment, leisure and vacation, fashion, local conditions and customs, cooking snacks, weather conditions and so on. Third, the topic of elegant style. Elegant topics such as philosophy, history, geography, and literary masterpieces can all be involved in the conversation, but don't pretend that you don't know anything, and don't teach others to swim.

Third, about the discussion.

In foreign exchanges, the specific arrangement of seats is often particular.

(A) the basic pressure

When arranging seats, the basic practices at home and abroad are different. When arranging seats on foreign-related occasions, international practice should generally be observed.

1, the traditional practice in China.

What is the traditional practice of arranging side-by-side seats in China? First to the left? That is to say, the position on the left is higher than that on the right. At present, this method is still widely used for holding meetings and taking official photos in China.

2. International practice

What is the international practice of arranging seats side by side? Right first? That is, the position on the right is higher than that on the left. It has been widely used in foreign-related occasions.

(II) Specific operation

1, meeting guests

When meeting guests, the standard practice should be that the host and guests sit side by side facing the main entrance indoors, with the guests on the right and the host on the left. Other attaché s of the host and guest should line up on their boss's side in turn according to their duties.

If the host and guest sit side by side on the right or left side of the main entrance, instead of facing the main entrance indoors, it is usually exquisite? Far is the best? Or? Centered? That is, either the person far from the door is superior or the person sitting in the middle is superior.

2. Formal negotiations

When holding formal bilateral negotiations, if the negotiating table is horizontally placed indoors, the guests should sit facing the door and the host should sit with his back to the door. Except for the guest and host who sit opposite each other, other personnel of both sides should sit on the boss's side from right to left and from high to low according to their specific status. Traditionally, translators from both sides should sit in the first position to the right of the guest of honor and the host respectively.

If the negotiating table is placed vertically indoors, it should be based on the direction when entering the door. The guest on the right takes a seat, while the host sits on the left. Other practices are similar to the former.

3. Signing ceremony

When holding a bilateral signing ceremony, the signing table is often placed horizontally indoors, and the personnel of both parties should be arranged side by side behind the signing table, facing the main entrance indoors. The signatories of both parties should usually sit in the middle, with the guest signatory on the right and the main signatory on the left. Other commissioners of both sides supported their signatories.

During the multilateral signing ceremony, the signature table is still placed horizontally indoors, and the signature seat must still face the main entrance, but only one is provided. All personnel should sit indoors, facing the signature seat and facing away from the main entrance. When signing formally, the signatories of all parties should go to the signing desk in a certain order, take their seats and sign, and then return to their original places.

4. Take a group photo as a souvenir

Chinese and foreign people usually pay attention when taking pictures on formal occasions. Like the right is the top? 、? Is the center the best? ,? From the front row . That is, when taking a group photo, Chinese personnel can be left and foreign personnel can be right; The personnel of both sides are arranged from the center to both sides according to their identities. If you can't rank in the first row, you can rank in several rows, but the previous ranking is the highest.

Step 5 fly the national flag

When flying Chinese and foreign flags in foreign activities, do you still pay attention to it? Right first? . Specifically, when flying the national flags of the two countries, right-handed people should be guests and left-handed people should be the main party. When the national flags of many countries are hoisted, they should be arranged from right to left in English alphabetical order of country names.

Step 6 take a bus

When riding a double-row bridge car with five seats, the seating arrangement can be divided into two specific situations. First, the owner drives. Usually, the passenger seat is the upper seat, and the seating order of other seats should be the right seat in the back row, the left seat in the back row and the middle seat in the back row. Second, full-time drivers drive. Generally, the right seat in the back row is the upper seat, and the seating order of other seats should be the left seat in the back row, the middle seat in the back row and the passenger seat in turn.

Fourth, about the banquet.

When attending a formal banquet, both the host and the guests should be polite.

(1) general rules

1, the way of banquet

What's so important about foreign banquets? Eating environment? 、? Eat culture? Less but better. It is necessary to embody characteristics and oppose extravagance and waste. When the number of people attending the banquet is small, the method of sharing meals should be adopted. When the number of people attending the banquet is large, self-help should be adopted. Try not to mess around.

2. Placement of dishes

When arranging the banquet menu, the most important thing is not to violate the guests' dietary taboos, especially religious taboos and ethnic taboos. If possible, you can entertain guests with local and ethnic dishes.

3, table taboo

At a banquet, diners should not make noise, smoke, pick their teeth in public, tidy their clothes, make up, help others with food, or persuade others to drink.

(2) Western tableware

1, knife and fork

When eating with a knife and fork, you should hold the knife in your right hand and the fork in your left hand. Don't point at people or beat each other. When you have no food for the time being, you can put it left and right on the plate. Eight? Fonts, if placed side by side on the plate, mean I'm finished.

Step 2: napkins

When eating western food, the napkin can only be spread on the thigh, not tucked on the collar. Don't use it to wash dishes. If you leave temporarily during the meal, you can put your napkin on your seat. If it is on the table, it means that I have finished eating. At a western-style banquet, the hostess spreads out her napkin, which usually indicates the beginning of the meal. The hostess put a napkin on the dining table, which often indicates the end of the party.

3. spoon

Don't let the spoon in the forest or basin? Attention? Don't put it in your mouth. When drinking coffee, you can't spoon it.

Basic requirements of foreign etiquette

1. Diplomacy is no small matter.

The words and deeds of employees in foreign-related business activities not only represent enterprises, but also reflect the spiritual outlook of contemporary China people. In order to maintain the national image and abide by foreign affairs discipline, we should pay attention to the discretion of speaking and avoid sensitive topics.

2. Enthusiasm and sincerity.

Etiquette is to communicate with people better. When dealing with people, be enthusiastic and sincere, and pay attention to what you see, hear, say and mean.

Seeing is looking at others and showing friendliness. Look into each other's eyes when you speak, generally don't look in the middle, especially don't look down. Both men and women, customers should not look down from above, but should look up if necessary. The time to see each other should be about 1/3 of the total time they spend with you. Look at it when you say hello, when you quote the other person's point of view, when you say goodbye, when you say hello, and when you don't.

You can choose a topic while talking. Talking is the embodiment of the degree of civilization, and it is also the embodiment of the education level of employees. Speaking depends on the audience, the occasion and the rules.

It means to show friendliness and enthusiasm. It is necessary to be calm and decent, upright, but also not afraid of inferiority, condescending, not arrogant and impetuous.

Pay attention to the occasion and atmosphere when giving gifts to show sincerity. At the same time, we should control the value of gifts and attach importance to gift packaging. Generally speaking, the packaging value of a gift is not less than 1/3 of the gift value. When accepting a gift, you should open the package on the spot, appreciate the gift, praise and thank you.

3. Respect privacy.

Respect for privacy means that in foreign-related business activities, people deliberately avoid topics such as personal income and expenditure, age, marriage, health status, home address, personal experience, political beliefs, busy affairs and so on. Respect for privacy has been recognized as a basic sign of whether a person has personal accomplishment in dealing with others.

Matters needing attention in foreign etiquette

1. Keep your promise. In interpersonal communication, "words must be done, and actions must be fruitful." It is a basic education that a person should have. When dealing with foreign friends, you should keep your word, keep your promise, don't make promises casually, and don't keep your promise. Only in this way can the friendship between the two sides be consolidated.

2. Moderate enthusiasm. In interpersonal communication, China people have always advocated that friends should "know everything and say everything", and that "caring for others is more important than caring for themselves" and "your business is my business". However, in foreign countries, people generally advocate the supremacy of personality and oppose any form of interference in personality independence and violation of personality dignity. Too much concern for others, or too much intervention, will make the other side disgusted. Therefore, when dealing with foreign friends, we should not only be warm and friendly, but also respect each other's personal dignity and independence.

3. Respect privacy. Foreigners generally believe that in order to respect the individual independence of communication partners and safeguard their personal dignity, they must respect their personal privacy. Even among family members, relatives and friends, we should respect each other's privacy. Therefore, when dealing with foreign friends, we should consciously avoid any form of behavior involving each other's personal privacy. Don't take the initiative to inquire about the age, income, marriage, family, health, experience, address, native place, religious belief, political views, what you are busy with, etc.

4. Ladies are preferred. In foreign countries, especially in western countries, people pay attention to women first. It requires adult men to take the initiative to respect, care for and protect women in social situations and solve problems for women. People who can do this will be regarded as well educated.

5. Don't be too modest. In the eyes of foreigners, being a man needs self-confidence first. For personal ability and self-evaluation, we should seek truth from facts and dare to affirm it boldly. People who dare not admit their personal abilities and belittle themselves at will are in fact either true or hypocritical with ulterior motives. Therefore, when dealing with foreign friends, don't be too modest, especially don't sell yourself short to avoid being misunderstood.