How to do a good job of employee care?
To understand the work of employees, it is best to join in and do it yourself. At least, stay with them and observe them carefully. Then you can say that the rest of you should integrate into his work first, so that you can get closer to them, so that you can understand their real thoughts, give some help from life to work, and you will get along better with them. First of all, enterprises should adopt multi-party communication and questionnaire survey to analyze what employees really need and their opinions and suggestions on this activity. Then, take measures in combination with enterprise objectives and enterprise reality. If it is not conducive to the needs of enterprise goals, we should adopt the method of interest transfer to promote its transformation and reshape its goals. If it is conducive to the needs of enterprise goals, it is necessary to stimulate and strengthen their motivation so that all employees can find suitable roles. Secondly, in the later stage of employees' activities, enterprises should reward the winners according to the psychological needs of each employee, such as sports-loving organizations playing games and music-loving organizations playing karaoke games, so that each employee's hobbies can be brought into full play and spiritual sustenance, and activities can be prevented from falling into routine and losing their due incentive effect. The principle of people-oriented employee care should be established. We should communicate with employees, gain insight into their words and deeds with the keen observation of leaders, and put ourselves in the care and education of employees according to their emotional changes. The most important thing is to help them adjust their mood and let them have a good mood to invest in a day's work; Going deeper is to help them locate their lives and work. Secondly, we should use the method of employee motivation to affirm the work of employees and make them satisfied. Furthermore, start a spiritual contract with employees, establish a deep friendship with employees, treat them with sincerity, regardless of high or low; It is not impossible to care about private space properly, on the contrary, it can have unexpected effects. Because it can produce a special relationship. Closer. At the same time, we should care about the daily life of employees and give small gifts on birthdays or Chinese New Year. Gifts don't need to be expensive, but they can be recognized and respected by employees. Let employees speak freely to you at any time. Only from the perspective of employees, employee-oriented care can arouse the voices of employees. Interesting activities, diversified forms, reasonable timing and frequency, complementary activities and material rewards can not only enrich the lives of employees, but also achieve the purpose of motivation. But be careful not to affect the normal work and life order of employees, so as not to lead to the opposite result. To do a good job of caring for employees, it is necessary to deeply understand the specific situation of employees, such as employee structure, age level, cultural background, geographical environment, interest orientation and so on. And according to the actual needs, carry out corresponding activities. Organize and implement according to the characteristics of most people, and consult the opinions and suggestions of employees extensively at the same time, conceive the detailed rules of activities as an ordinary employee and make detailed activity plans. In the process of implementing activities, we should avoid formalization and formalization, constantly create new, surprising and wonderful things to attract employees' attention, and add corporate concept propaganda to the activities to stimulate employees' work enthusiasm and organically combine work with activities. In the process of employee care activities, we should first encourage all employees to participate in activities, exchange experiences with each other and share the fun gained from them; Affirm outstanding employees and enhance their sense of accomplishment. Secondly, we should cultivate a democratic atmosphere, give all participants equal importance and voice, and create an open and frank communication atmosphere; Let as many employees as possible participate in the arrangement and decision-making of activities, adopt feasible, creative and widely accepted suggestions, enrich the forms of activities, enhance employees' sense of ownership and reflect their self-worth; Furthermore, we should create equal opportunities for participation and form a display stage, so that employees can give full play to their personal talents and show their personal style. What employees often say is that it doesn't matter if you are tired at work, but don't be tired mentally. I think we should start with the managers at the grass-roots level. Each team is like a small family, and the foreman is the parents of the employees. Foremen have the longest contact with employees. While creating a pragmatic and efficient working environment, we should also create a warm working atmosphere, so that employees can maintain a relaxed and happy mood when they come to work every day, so that they can actively participate in their work and have a heartfelt smile. Just like the operation mechanism of an enterprise: satisfied employees-satisfied service-satisfied guests-satisfied benefits. If employees come to work every day and feel mentally burdened, how can they serve customers well? As a grass-roots manager, we should set an example in our work and inspire employees with the power of example. Communicate with employees in time ideologically, pay attention to communication with employees, and fully mobilize the enthusiasm of employees. At work, we should be strict with employees and encourage them more. When employees make mistakes in their work, criticizing employees must master language skills, which can educate employees without embarrassing them too much. Care more about employees in life. When employees are unwell or have something at home, give them proper greetings and cordial care. Only by fully respecting, caring and trusting employees can all employees establish a strong sense of pride and collective responsibility. As the leader of an enterprise, no matter he is the general manager, department manager, monitor or even an ordinary temporary worker, the leader should treat him equally from the moment he enters the company, and don't engage in relatives, friends or nepotism. At the same time, we should always know the psychological state of each employee, from work to family. It is often said that only small families can take care of everyone, and large enterprises will have more energy to develop their enterprises after solving the life problems of their employees. As an enterprise, I think employee care should be carried out for a long time. Although the problem of employee care in the case has been implemented, it is too routine, adopting the old method and not innovating. After a long time, employees will naturally lose their enthusiasm. Therefore, it is necessary to hold novel activities earlier than employees think, and surprise employees with advanced thinking. At the same time, we should guide employees with distinct personalities to participate in the team. From the perspective of empathy, whenever employees ask questions or difficulties, whether public or private, no matter how small, as leaders, they should temporarily put down their leadership status, empathize and carefully consider the difficulties and problems raised by employees from their standpoint. Whether it is solved or not, as long as employees feel that the leader has done his best for themselves, then I believe that every employee will feel the care of the leader from the heart. In order to avoid the later employee care activities falling into the routine. Before the company organizes activities, let every employee know why they organize activities. What is the reason? What is the significance? In organizing activities, employees should understand that this is not to perform their own work, but to give themselves a holiday, and they can give full play to their strengths or advantages on their own stage. In this way, others can be sure of themselves. Only by spending time on your own can you make everyone feel that this is not a routine in the company. An important way to measure the effectiveness of employees' work and life is whether the quality of life of employees has improved, whether employees are satisfied and whether they have reached expectations. The company embodies the people-oriented management mode in employees' life, but in the process of implementation, there is a situation that retreat is greater than pragmatism. In order to be pragmatic rather than pragmatic, the author puts forward the following suggestions: First, when enterprises introduce and implement policies, they should make an announcement in advance, so that employees can prepare in advance, improve their participation, and let employees understand that the efforts of enterprises are to better enrich their lives and improve their quality of life. Secondly, the activities have not been planned and organized yet. In order to make a better plan, the company can make a questionnaire survey in advance to find out the interest trends of most employees, organize a competition for a certain project once a month, and give appropriate material rewards or issue certificates. Furthermore, as individuals, we should also know that people are social people, and only in collective activities can individuals be recognized and displayed. In addition to caring and enriching in amateur cultural life, employee care can also be carried out in daily work. (1) Happy talk to employees: Invite an employee into your office just to thank him/her, and don't talk about anything else during this time. (2) Remarks: Add remarks or write them directly on the letters and reports written by employees, and on the envelopes of employee bonuses and red envelopes. What aspects and reasons do you appreciate his works? (3) Participation: When an employee is completing a stressful job, help him. But don't be a boss, ask the employees what you can do, and then help them in the way they say. (4) Change employees' jobs: Reward your best employees with new and exciting new projects. If this can't be done, then diversify his/her current job. For new employees, this is a way to recognize them and give them opportunities to show, learn and grow. Remember that praise will make them work harder. As the old saying goes, a thousand miles to send goose feathers, courtesy is light and affection is heavy, and caring for employees is mainly a kind of mind, not just a form of coping. In addition, this kind of care should be the care of every grass-roots leader for employees, not just the care of the general manager or department manager. In that case, it's like running water in a high mountain. Only when the water drops finally reach the foot of the mountain will the stone be worn off, just like a continuous drizzle. It would be great if this kind of care developed into all-round care. Imagine how happy you will be when everyone who knows you or doesn't know you knows that today is your birthday and someone congratulates you! What's more, the aunt who cooks in the canteen will cook an extra dish for you, which will be very happy.