Recruitment interview is a special assessment form for employers to select the outstanding talents they need through visual inspection and question and answer. Usually arranged after the written test, the success or failure of the interview often has a "final decision" effect on the candidates. This paper focuses on some problems and taboos that candidates should pay attention to in the interview process, so that candidates can know what to do and what not to do in the interview process, so as to achieve better interview results.
First, the problems that should be paid attention to in the interview
The interviewer must pay attention to the following questions if he wants to succeed in the interview defense:
1? Attention should be paid to diluting the consciousness of success or failure in thought.
Interviewees should have a mentality of not being surprised by success or depressed by failure about the success or failure of defense. If you have such a mentality in your defense, you will cope with all kinds of situations, and even if you encounter unexpected situations in your defense, you will be emotionally stable. If you only think of success and don't think of failure, you will be panicked and depressed when you encounter unexpected situations in defense. For example, a respondent thinks that he is superior to other competitors in all aspects before replying, so he thinks that the reply will be successful. Who knows that the examiner asked him an unexpected question in his reply, and suddenly, he seemed to have lost his soul and his mood was very low. When the examiner asked him a question that he could answer completely, he couldn't answer it any more. This shows that it is obviously impossible for the interviewee to downplay his sense of success or failure in his reply. As long as he answers the questions raised later, he may still win.
2? Pay attention to maintaining strong self-confidence
The interviewer has built up a strong self-confidence before the interview reply, so he should always maintain a strong self-confidence in the interview reply, because self-confidence is based on rich knowledge, tenacious perseverance and good psychological quality. Therefore, only by maintaining strong self-confidence can we always maintain a high degree of attention, keen thinking and abundant energy in defense and win the defense.
3? A happy mental state can fully reflect people's mental outlook.
As an interview respondent, if you keep a happy mental state, then your facial expressions will be harmonious and natural, and your language will be appropriate and fluent. On the contrary, it will give people a feeling of depression and lack of vigor and vitality, and then it will first give the examiner or host an impression of a bad mental state. It can be seen that the interviewee must pay attention to maintaining a happy mental state in the defense, giving people a feeling that "people are happy when they are happy".
4? Pay attention to building mutual awareness.
Respondents are always in a passive position, and examiners or interview hosts are always in an active position. He asks, you answer, ask and answer. Because of this, respondents should pay attention to building the awareness of each other. First of all, we should respect each other and be polite to the examiner and moderator, especially when the examiner or moderator asks some difficult questions, the respondent should not show ugly expression on his face, or even complain about the examiner or moderator. If so, the examiner or the host will think that you are uneducated or uneducated. Of course, respecting each other does not mean blindly greeting each other and acting according to each other's face. Respect for examiners means respect for personality. Secondly, don't take the word "I" as the head of your defense: my ability, my level, my knowledge, my diploma, my ambition, my requirements and so on. Too many words "I" will give the examiner or host a sense of arrogance. So we should use the word "I" as little as possible and put another unit in as much as possible. "Your unit has always attached importance to talents, and everyone knows it. This time so many people came to compete to illustrate this point. " This kind of language is not only appropriate, but also establishes a strong sense of the other party, which is very popular with examiners or hosts. Secondly, the examiner or moderator asks questions before you answer. Don't talk without asking questions, so that the examiner or host has to wait for you to stop and ask questions. This will not only delay time, but also bring unhappiness to the examiner or host. In addition, don't forget to say "thank you" and "goodbye" to the examiner or moderator after the defense.
5? Pay attention to the brevity and fluency of the defense language.
Respondents must pay attention to the brevity and fluency of the defense language. There is a strict time limit for defense. Therefore, the language of the defense should be as concise as possible and grasp the key points of the test questions or questions. What can be said and can't be said should be said firmly, and the greatest ideological implication should be expressed in fewer languages. At the same time, the language should be organized and logical, pay attention to the sense of rhythm and ensure the fluency of the language. Don't be vague, hesitant and powerless in the defense language. If the language is vague, hesitant and weak, on the one hand, it will damage the simplicity and fluency of the defense language; On the other hand, it will leave a bad impression on the examiner or the host, which may lead to the failure of the defense.
6? Pay attention to control your psychological emotions.
Respondents must pay attention to controlling their psychological emotions when replying. Although some interviewees are fully prepared before answering, they feel nervous as soon as they enter the interview room. Some respondents got stuck in their defense and immediately became nervous. How to solve the psychological tension in these two situations? We should analyze the causes of tension. This extreme tension is caused by the timidity and eagerness of the respondents to win. Therefore, as soon as the interviewee enters the interview room, he must get rid of the consciousness of "inferiority" and establish the consciousness of "everyone is similar, and my level is the same as others". With this awareness, the tension will be reduced by more than half, and with the defense entering the role, the tension may disappear completely. If you are nervous when you are stuck, if you hold the attitude of "if you can win, you can win, and it doesn't matter if you can't win", the nervous mood will disappear immediately, and you will soon enter a normal defensive state, and there may be the realm of "another village".
Second, the taboo in the interview
1? Taboo of self-introduction
Formally speaking, interview is a means for employers to select candidates. In fact, if candidates look at the problem from another angle and regard the interview as a process and opportunity to display their talents and a stage to show themselves, then candidates can show great foresight, initiative and creativity to a certain extent. Among them, self-introduction plays a key role as a window. The taboo of interview language is that candidates should choose their words carefully and pay attention to some inappropriate ways or styles of speaking.
This paper focuses on some language styles or styles that candidates should not use in the interview, for the reference of recruiters:
(1) talk to yourself and don't let others talk.
Some candidates rush to say the next sentence as soon as the last sentence is finished, and insert meaningless conjunctions such as "so" and "etc" in the topic connection part, so that their language "shell" is wrapped, and it is difficult for the examiner to interrupt and make an appropriate response. For example, a candidate said, "That's what I want to say … so … in other words …"
(2) Add languages repeatedly
When the examinee repeats a sentence repeatedly or often supplements the previous words, it will make the examiner fidgety.
(3) the two extremes of certainty
Semantic certainty should be timely. Some candidates form a language habit and often use absolutely certain or uncertain words. For example, some candidates always say: "It must be …" "Absolutely …" and "Of course …"; Some candidates keep saying "maybe", "maybe", "probably", "almost" and "ok?" Tell me about it. Both situations should be avoided.
(4) The language is dull, and certain sentence patterns or words are repeatedly used.
If the examinee answers every question like a pupil: "Because ………………", then even if the content is wonderful, it will make the examiner bored. Candidates should change sentence patterns as much as possible and use synonyms or synonyms. For example, "because" can be used in different places: "therefore", "because", "for this", "because …" and so on.
(5) Don't expand the scope of quotation casually.
Some candidates often use such words as "as we all know …" and "as we all know …". It seems that more people should join the interview room. This kind of talk easily causes the examiner's rebellious psychology: "I don't know ..."
(6) Remove spells and accompanying actions
A person's face may grow a few moles or "acne", which we are generally very sensitive to and will try our best to remove. A person's "speech image" may also have some "spots", such as repeated "Na, Na, Na, Er" and other accompanying actions, such as raising eyebrows, crooked mouth, scratching hair and wiping nose. Please clean up the vegetation in these languages!
(7) the use of "punctuation"
Use more colons-don't make trouble
Use more periods-keep the conversation short.
Use fewer dashes-avoid adding dashes afterwards (you must use them here).
Remember to use the question-let the examiner join your narrative.
(8) Improper dressing
Never think that you must dress up beautifully when applying for a job. In fact, there are many cases where job opportunities are lost for nothing because of improper clothes.
What is "decency"? "Suitability" and "inappropriateness" are vague concepts, which will be transformed into each other in different time, place and atmosphere. For example, it is not appropriate to walk around the streets and go to work in a bathing suit, but it is not appropriate to jump into the swimming pool in a shirt and trousers. Here, we should put forward an operating principle of "appropriateness" and "inappropriateness", that is, appearance should be consistent with the role and identity we play at a certain moment and the specific environment we live in. When you apply for a job as a student, don't dress up too much to make it look beautiful; When you go to famous companies, especially Sino-foreign joint ventures or foreign-funded enterprises, you must pay attention to your gfd, because your image will represent the image of the enterprise.
(9) False words and deeds
Lying will always attract others' disgust. There is such an intriguing thing:
Li (transliteration) is an undergraduate majoring in chemical engineering, with excellent academic performance. After graduating several years ago, he has been rushing for a way out. The foreign general manager of a joint venture agreed to interview him. That day, he was 10 minutes late, so he said the bus was late. The interview process was very smooth, and both professional knowledge and bold ideas of quality management won the general manager's nod. The two sides talked in English for nearly an hour, and Li was quite proud when he left.
A few days later, Li received a notice not to hire. Only afterwards did he know that the general manager had made such an evaluation of him: "unpunctual and dishonest." What is dishonesty? Li heart naturally understand. It turned out that he rode to the interview that day and lied because he was afraid of being late. He thought that the bicycle was parked outside the factory door unnoticed, but he didn't expect the shrewd boss to see Li cycling in the window of the office building.
Therefore, honesty and integrity is one of the basic qualities that every job seeker, especially those who apply for party and government cadres, must possess.
2? Taboo of "Mouth Skills" in Interview
(1) reply first
Some job seekers always like to show themselves in order to win the favor of examiners, for example, they often like to try to control each other in conversation. In this way, the performance of two people becomes like making a false transaction, and it is likely that they will accomplish nothing. Smart job seekers often let nature take its course.
It should be said that the real purpose of parenthesis may be kindness, but people often hate this phenomenon very much. Therefore, in the job interview, no matter how excited at that time, no matter how original and superior the viewpoint is, no matter how immature and absurd other people's viewpoints are, job seekers should try to avoid interrupting. Only in this way can the recruiter not feel unhappy because of your interruption.
(2) nagging
A chatterbox is boring. Moreover, if you talk too much, you will lose, and it is often bad. Therefore, you should also speak in moderation. The key is to use your head when you speak. Long is long, short is short. At the same time, be considerate and pay attention to each other's words and deeds. If the other party doesn't want to listen any more, stop it in time, otherwise it will cause the other party's disgust, which will eventually lead to the other party's carelessness and the effect of the interview will be greatly reduced.
(3) Boast
Self-esteem is a kind of self-centered unrealistic speech radiation, which often makes the communication object feel that it has lost its communication value.
There are two forms: boasting and borrowing. Blow your own horn often exaggerates some of your plots, achievements and specialties, which will often make recruiters have rebellious psychology, doubt your talent and even your character, but destroy their image.
Borrowing praise is different. It deliberately moved out a person similar to itself and exaggerated some outstanding performances related to itself in character and talent. Or brag about your association with some celebrities, so as to raise your worth. This is also a disguised boast, just as boring.
(4) complain to everyone
Some people always frown and complain to everyone. Tell your grievances and all kinds of misfortunes. If it is really unfortunate, it can also arouse sympathy. If you regard anger and disappointment as misfortune, complaining to everyone during the interview will arouse the interviewer's contempt. Most of these people are narrow-minded and haggle over every ounce, worrying about the gains and losses of grievances all day long. How can they be likable? At a job fair, the interview of a lesbian was thought-provoking. Without saying a few words before the recruitment stage, she complained to the examiner: "My wife and I have been separated for several years, and I have been taking care of the children all these years ..." Tears actually fell during the conversation. "You accepted me here, and our whole family is grateful to you." Although the examiner made a few words of persuasion, he shook his head helplessly afterwards: "I cried first without introducing anything, for fear that I could not bear the pressure of work." If we look for the root of this lady's failure psychologically, we will find that she wants to win sympathy and get a position through begging and pleading, which actually reflects a kind of psychological cowardice and inferiority, and such a job search method is very difficult to work.
(5) speechless
It is inappropriate for some people to answer without asking in an interview. Too much silence will be considered uninterested in other people's conversations or weak in ability. Although you should not be too clever and slick in front of people, you should not be too silent. You should know when to listen carefully, when to pick up the other person's topic, when to answer the other person's questions, and lose no time in selling yourself.
(6) Arguing irrationally
Such a talkative person is rare in an interview. Perseverance and vanity are the two main reasons for this phenomenon. Under normal circumstances, in the process of long-term comfort, people will gradually have fantasies and easily relax their vigilance. It seems that they have entered the realm of "floating" and paid little attention to the logic, rigor and expression of their own words. At this time, driven by vanity, even a little speech barrier set by the other party may lead to irrationality. Arguing irrationally will not only make you lose your advantage in words, but also put yourself in a state of wordless tension. Therefore, it is wise to accept each other's suggestions with an open mind or apologize sincerely.
(7) joking
It is certainly good to show a sense of humor in an interview. If you are not good at humor or do not control humor, you'd better not take risks. Because the interview place is not a joke place after all, it may leave a frivolous impression on others.
(8) Abuse of jargon
You should talk to the interviewer in a language he is familiar with. When talking with foreign businessmen, the most basic language is of course English, while in China it is Mandarin. When talking with the interviewer, try not to use dialects, jargon or technical terms that are difficult for the interviewer to understand. Otherwise people will think that you are deliberately showing off or pretending to be mysterious. Pay attention to intonation, subject speed and aesthetic feeling of language when speaking. You know, you understand, or do you understand? Don't abuse some adjectives such as "random novelty", "really a first-class obstacle" and "it's simply impossible", and don't fall into the so-called "mumbling" in psychology.
Third, the warning of interview misunderstanding.
1? General performance of interview misunderstanding
Some large foreign companies even give explicit provisions on not being hired. For example, a Japanese company said: "candidates with a voice as light as mosquitoes will not be hired;" Those who speak without cadence will not be hired; If the conversation is irrelevant, you won't be hired; If you don't answer questions neatly in the interview, you won't be hired; Those who lack momentum and make people impatient will not be hired ... "In a word, we should at least get out of the following three misunderstandings.
(1) Lack of confidence
Lack of confidence is due to fear of being hired. Assuming that the knowledge and talents of job seekers basically meet the requirements, then lack of self-confidence is a sign of inferiority. Driven by this psychology, it has various manifestations:
Hesitate, her voice is as light as a mosquito, and her expression is unnatural. Afraid of saying the wrong thing and making a fool of yourself, worried that you don't meet the requirements.
(2) Talking empty, sometimes unconsciously increasing the volume. Often accompanied by expressions, gestures, gestures. Empty talk, boring, too many small moves, covering up the timid performance of inner anxiety.
(3) Pursue appearance deliberately, which does not meet the job requirements. Job seekers can pay attention to the neatness and propriety of their clothes. Fresh graduates should not wear heavy make-up or suits to compete for positions as government officials. In fact, it is to cover up your inner weakness.
(4) When speaking, I often interrupt the other party for fear that the other party will not understand me, especially for fear that the other party will misunderstand me, and I want to cheer up by interrupting. On the one hand, it's impolite, on the other hand, it's a deliberate attempt to hide one's lack of confidence.
⑤ Only speak by Nuo Nuo, only think by the other person, and deal with all topics by blindly following and nodding, so you can't see your own subjective initiative, let alone show your personality.
There are many manifestations of lack of self-confidence, and its general characteristics are looking forward and backward, timid, cautious and worried. Modern psychology tells us that "except for some basic conditions, success comes from self-confidence." Only with a calm mind, a natural attitude and seeking truth from facts can we give full play to our knowledge and ability, even to the extreme and achieve success.
(2) Too much for others.
One of the conditions for a successful interview is to get along well with the other party, but some people like to talk about topics that they think are also interested in, and talk about topics that they think they also know to "befriend", and the result is often counterproductive. It should be noted that both parties are guests and hosts in the process of self-recommendation. Guests must sing in the Lord and touch him. The guest's soliloquy can't make the Lord sing, but it makes people feel bored, and its failure is inevitable. Shang Yang in the Warring States Period in ancient China recommended himself to the King of Qin, and for the first time talked about the Emperor's Tao, "filial piety always sleeps and listens"; Speaking of Wang Dao for the second time, Xiao Hong still listened; When it comes to bullying for the third time, Xiao Cheng is interested. The fourth careful preparation and successful recommendation in one fell swoop set off the famous "Shang Yang Reform" movement in the history of China.
In the interview process, we should also follow the principle of taking care of the guests. The interviewer is the dominant party and determines the content and direction of the conversation, but smart job seekers should try their best to control each other's questions and ideas and lead them to the content and direction that is beneficial to them. At this point, the interviewer is the dominant party in form, but in fact, while trying to make the other party feel that they are still in control of the situation, the job seeker has successfully "peacefully evolved" the topic to his own position. It should be emphasized that the other party must feel that he is still in control of the situation, otherwise he will still go into the misunderstanding of forcing others to do so.
(3) talk big
The most disgusting thing is that candidates talk big. People who speak often talk long and short, and the topic is irrelevant. This is a manifestation of empty content. Some people sometimes show self-sufficiency and overestimate their knowledge level and ability, so they are afraid that others will not know. This is a sign of ignorance. Some people brag about "connections", but they don't know that this flag-raising practice is exposing its weakness of lack of independent ability and practical talent.
The essence of bragging is to avoid problems, so it will be considered dishonest and dishonest. Job seekers are often asked why they lost their old jobs. Some people avoid the essence of the problem and talk about their ideals and ambitions or their past work and study, which often gives people a false and untrue impression. It is better to answer truthfully, because "Man struggles upwards and water flows downwards is man's * * * knowledge".
2? Around the topic of obstacles
In the process of job interview, recruiters sometimes suddenly set up some "mazes" for job seekers to guess and answer. If job seekers don't know the motivation of recruiters to ask questions, they are likely to unconsciously fall into the obstacles set by themselves. Rick's failure once again shows that when a job seeker's specialty or specialty is different from the position he is looking for, the recruiter may ask you directly if you are qualified for the job, and then you should show your expertise in this field appropriately. However, under special circumstances, recruiters do not ask such questions directly, but set some enlightening questions according to the specific situation of job seekers, so that they can answer them one by one, and finally lead to the topic of recruitment positions. For recruiters, the main purpose is to recruit a person who is suitable for their work. In the interview, if the job seeker fails to realize this clearly, and the core question of whether you are qualified or not is not involved at any time, then the recruiter may think that you are not qualified for this job.
The obstacle topic is the "minefield" in the interview. Job seekers can bypass these topics and directly show their ability and determination to do a good job to the recruiter, so that the other party can understand themselves more clearly, so as to reach an understanding. Of course, if job seekers are completely sure to answer each other's questions, they can answer them face to face. If you think this question is difficult to answer, you'd better avoid the above questions, avoid empty questions and lead the topic to areas of common interest. This depends on the ability of job seekers to improvise and master the language and seize opportunities. The worst situation in the interview is that the job seeker fails to understand the complicated motivation of the recruiter to put forward obstacles, and the job seeker talks about problems, thus making himself passive everywhere and being led by the nose by problems. The result of the final interview is naturally difficult to achieve the expected purpose of job seekers.
Of course, the motivation of recruiters to set up obstacle topics is complicated. Perhaps the recruiter wants to test the other party's alertness and adaptability, or deliberately challenges the other party, putting the job seeker in a passive and embarrassing position and observing his ability to get out of trouble. At this time, job seekers should pay attention to various hints provided by the other party, organize their own thoughts, organize their own speeches, answer questions, or take some measures to change the topic in diplomacy, lead the topic to key issues, try to turn passivity into initiative, and strive for favorable fighters for themselves.
3? Pay no attention to your professional image
Job seekers should have a good professional image in order to convince recruiters that they are competent for their jobs. The establishment of professional image is not only the appearance, demeanor, personality and psychological characteristics of job seekers, but also the appropriateness of job seekers' words. Relevant research shows that when persuading people, the effect is only 8% related to the content, 42% related to the appearance and 50% related to the way you speak. Any kind of professional work must establish a professional relationship with people. In order to successfully complete the specific work, the staff must have strong conversation skills and eloquence. On various occasions, you can use appropriate language, speak appropriately, be neither humble nor supercilious, and safeguard the image and dignity of the work unit.
A foreign trade company in a province decided to openly recruit several business managers to expand its foreign trade business. After the advertisement was released, the talent recruitment office was surrounded by three floors inside and three floors outside ... the number of applicants actually exceeded 600. After written examination and interview, 34 people were left. All the 34 candidates screened out were successful. On writing, both Chinese and foreign languages are impeccable; On speaking, answering questions, echoing voices, talking endlessly, it is difficult to say and give up, which makes recruiters feel hesitant. Finally, the company sent a message: please come to the door of the company the next day to see the list. At the same time, in order to thank the candidates for their love for the company, a banquet will be held in the restaurant to show their gratitude. Actually, I'm going to screen candidates again through the banquet.
The banquet was held in a warm atmosphere. Several general managers sat among the candidates, frequently raising glasses to congratulate each other, and you came and went, laughing and laughing constantly. This banquet, the company's standard is "the meaning of drunkenness is not wine", but also between talents; Its purpose is to soju and talk about heroes. The written test and interview only reflect the professional knowledge and part of the quality of candidates. Candidates come prepared and take extra precautions, so some shortcomings will not be exposed. In the warm atmosphere of the banquet, some candidates think that the overall situation has been set, and their thoughts are no longer fortified, so a real "self" is naked in front of the recruiter:
At the banquet, some candidates were worried that they would not be hired, and they were silent and unhappy. These candidates are too introverted and lack communication skills, so they are not suitable for foreign trade. Some candidates feel good about themselves. These people are really superior in business, and they are quite gentlemen in the interview. However, the banquet finally revealed the "true face of Lushan Mountain", and everyone was greedy and wolfed down, giving people a vulgar feeling. One applicant made a surprising remark: "Manager X, as long as you hire me, I promise to earn you hundreds of thousands in two years." This kind of person wins by acting rashly and making money by joking. It seems to be courageous and resourceful, but in fact it exaggerates and gives people a feeling of infeasibility. Some cross the rubicon and come: "Manager, I am determined to apply this time. I have resigned from my previous unit. I firmly believe that with my level, you will definitely hire me ... "This kind of person looks very confident, but in fact he is very conceited. He regarded job hunting as a gamble and put all his bets on this one. These people's way of thinking is extreme and absolute. To do foreign trade, sometimes you should be upright and upright, observe what you say, and make a decisive decision; Sometimes it is necessary to have rigidity in softness, rigidity in softness and flexibility. A single way of thinking will inevitably lead to rigid action. Some people take pleasure in suffering: "Manager X, engaging in foreign trade has been my wish for many years. If I can't do it this time, I will really ... "Such people are weak and incompetent for foreign trade work. These applicants finally lost the election.
The unique application test tells us that personal real professional image is sometimes difficult to find through written examination and oral examination. Cooking wine is a hero, and telling the truth after drinking will have an end.
If the eyes are the windows of the soul, it is better to say that conversation is the real feeling of people. Especially when people are in a natural and real situation. A good professional image requires employees to speak appropriately, be steady but not indulgent, be polite and be neither supercilious nor supercilious. Maintain a good personal image throughout the job search process. Try to be humorous and not vulgar in job interviews. At the same time, don't be too modest when talking about job hunting. You will only listen to Nuo Nuo, which will give people a feeling of being opinionated and flattering, and even doubt whether you have other purposes. In short, a good personal professional image is largely manifested in elegant speech, and the beauty of speech lies in proper language, meaningful words and natural attraction.
The results of the losers in the above examples also warn us that any profession has different requirements for individuals. As for the details of the conversation, we should grasp the measure and scale of the conversation, make the conversation fit with the personal self-image, maintain the consistency and continuity of the job-seeking image, and let the job seekers get what they want.
Fourth, the interview should pay attention to details.
1? Be sure not to be late. Generally, 20 to 30 minutes late will disqualify you from the interview. Better arrive early.
2? No name, admission ticket number, etc. During the interview, otherwise you will be disqualified.
3? Don't bring any communication tools to the interview. Once found, you will be disqualified.
4? In the waiting room and lounge, you must obey the arrangement of the management and don't act without authorization, otherwise it will affect the interview.
5? Ask the examiner "Can I answer" before you answer, and after each question is answered, you must say "Answer finished".
6? You can read the questions twice and think more before you answer them. The general time is 20 ~ 30 minutes. Candidates should make full use of this time, make a good draft, and answer calmly and not in a hurry.
Verb (abbreviation of verb) etiquette in interview
A good music can give people the feeling of "lingering sound, three days without stopping", and music emphasizes ending in a climax.