1. Touch screen does not respond: If you press a button on the screen but there is no response, it may be that there is too much dirt, dust or pollutants attached to the screen. You can gently wipe the touch screen with a clean soft cloth and some detergent, and then dry it with a clean rag. In addition, check whether the power supply of the treadmill works normally, because power failure may also cause the touch screen to be unresponsive.
2. Image distortion or dead zone appears on the screen: This situation may be caused by screen damage or moisture. Turn off the treadmill immediately and unplug the power supply, and contact after-sales service or professional maintenance personnel for maintenance and repair. Don't try to repair or replace the screen yourself, otherwise the safety and reliability of the treadmill may not be guaranteed.
3. Touch screen display error or freezing phenomenon: This situation may be caused by software program problems or memory failure of the treadmill. You can try restarting the treadmill or updating the software of the treadmill to the latest version. If this doesn't work, you may need to reset the factory settings of the treadmill or send it to a professional repair shop for repair.
In short, if your star treadmill has a touch screen failure, don't panic, or try to repair it yourself. You should contact after-sales service or professional maintenance personnel for inspection and maintenance according to the suggestions in the operation manual to ensure the long-term stable operation and safe use of the treadmill.